Experts Reviews · Company report
Service Plus Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Service Plus Plumbing

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 1,049 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Plus Plumbing is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Plus Plumbing is better than 98% of plumbers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Plus Plumbing is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Plus Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Service Plus Plumbing for 8 kinds of job.

Service Plus Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 125
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Faucet repair” · showing 40

MichaelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They had an opening to send someone same-day. Alex was quick, knowledgeable, and did great work.

Reasonable priceFaucet repairPlumbing leak repair
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service Plus Plumbing was referred to me by one of my friends for something that I had been putting off. They were excellent in scheduling, prompt in arrival and very good at explaining what may or may not need to be done. Charles went out of his way to get the additional part needed to fit and all was done in a…

Paid $400–600Reasonable priceFaucet repair
DeJuan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional outfit, prompt and great communicators. They explained everything up front, outlined the steps in the process and always were on time.

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repairPlumbing leak repair
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris was super helpful and very fast. Great job all around. Glad to have a trustworthy and reliable plumbing company for my 100yo house.

Plumbing leak detectionFaucet repair
CandiceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was very knowledgeable and helpful. Service was completed quickly and priced exactly as quoted.

Paid $2,000+Great priceWater heater installationFaucet repair
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was very punctual & fast!

Faucet repair
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

External faucet repair. Pipe ended up breaking during replacement, but there was no additional charge and the tech even added a shut off valve for no extra charge (which we were missing for some reason). Price seemed high at first, but ended up being a much more complex job and they only charged what they quoted…

Paid $200–400Faucet repair
MikeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

There is a legitimate reason why service and plus are in their business name. There’s a reason why they have a perfect 5.0 with 976 (soon to be 977) reviews on Google Reviews. Because they provide impecable service plus even more! I wanted an outdoor spigot, water line to my fridge and my bathroom sink’s hot water…

Customer photo from Mike's reviewCustomer photo from Mike's reviewCustomer photo from Mike's review
Paid $1,000+Great priceFaucet repairFaucet installationService not listed
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

One of the best plumbing companies I’ve ever worked with. On time , excellent communication , and wonderful service . Can recommend them without reservation.

Paid $1,000+Reasonable priceWater heater installationWater tank installationPlumbing pipe repair
Aaron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So happy and glad to finally get my front water faucet fixed. Aleks came by and got the job done right. I grew tired of running a 100 foot hose from the backyard to water the front garden. Now I can water my garden this Summer with ease. Professional work. Done right. Fast and effective. No drama. Highly recommend. You can't go wrong.

Customer photo from Aaron's review
Faucet repair
Alecia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

If you are searching for a reliable, honest, professional plumbing company you have come to the right place. I can not recommend Service Plus Plumbing enough. This is not the first time I have had Service Plus come to our home to solve and fix plumbing issues. Clearly this company is careful who they bring onto…

Paid $600–700Reasonable pricePlumbing leak detectionFaucet repairFaucet installation
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve used Service Plus Plumbing a few times now—ranging from a big job of replacing a backflow valve assembly at the street and smaller jobs internal to the house like replacing a shut-off valve, and fixing a leaking faucet on a tub. In each instance Lane arrived quickly, on time, and did excellent work. He’s…

Paid $1,000+Reasonable priceFaucet repairService not listed
AlanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Back story: for months we had been dealing with a broken sink faucet (hard to shut off) and a toilet (flap didn't seal anymore). We went through all of the stages of do-it-yourself home repair: wondering what was wrong, wondering if we could fix it ourselves, giving it a try (thank you, YouTube), and boom: failure.…

Paid $400–500Great priceToilet repairFaucet repair
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Landon and his team did an amazing job for me! I’d give him 10 stars if I could. I had a BIG leak in my main water line and needed a couple plumbing fixes inside too. He had everything coordinated perfectly from the bid to the finish. I have an older “flipped” home with quirky plumbing and he made everything work…

Customer photo from Laura's reviewCustomer photo from Laura's review
Paid $1,000+Reasonable priceFaucet repairFaucet installationPlumbing leak repair
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great plumbing experience.Entire house repiped, and repairs done on time. Repeat customer gratuity. Professional Owner with old school good Customer Service, something that is hard to find these days.

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used them three times. They’ve installed a tankless water heater, helped with garbage disposal during an unrelated project and this year they just completed a waste water pipe replacement, shower pipe replacement with new tub/shower hardware and trouble shooted a water pressure issue on one of my outdoor…

Reasonable priceWater heater installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Plumber came in time, was friendly, efficient, cleaned up and offered options. Great experience.

Faucet repair+ Responsiveness+ Punctuality+ Quality
HeidiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It’s so hard to find a good plumber. I’m so grateful not to have to look anymore! They were extremely responsive, didn’t charge for quotes, were fast and great quality and even handled unexpected additions to the project with ease and speed. Great prices too!

Faucet repairPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the work done today in our bathroom. Charles was able to replace our bathroom sink handle controls (I had an extra set on hand). And he fixed our shower cold / hot regulator, which had been installed backwards by another company. Would definitely call Service Plus Plumbing again. On time, good…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
RosieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s a 10/10 ⭐️⭐️⭐️⭐️⭐️ service from Chris and his team! We’re so happy to find them to fix our plumbing & leaking issues and installing toilets. They have not only professional knowledge in identifying the issues , fixing them in light speed but also always on time and on the look out to see if our issues were…

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience with this plumber. I had an issue that took several visits to fix due to a product manufacturing error, and was never given a hassle or extra charge for the work beyond the original price. Have used these plumbers for replacing basement utility sink, larger piping work, various household…

Faucet repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Blake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pt. 1 - (2022) Left an email on a Sunday. Had someone (the owner no less!) at my house on Monday. Very knowledgeable, didn’t push to upsell - but made the upgrade options known. Did the work quickly and efficiently. Would definitely recommend and will be using them in the future. Pt. 2 - (2023) Service Plus did a…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an on-going dripping tub faucet that was tough to determine the cause (I had another company come out 2x, charged me a lot of money to not fix). Jordan came out, really looked into the issue, followed through and the charges were much more in reason. Hope not to need them again, but they are the "plumber" in…

Faucet repair+ Responsiveness+ Punctuality+ Quality
DebLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

I've altered my original rating of 2 stars, after Landon (owner of Service Plus) contacted me about my review. He explained at length about various overhead costs contributing to plumbing costs (health insurance for employees, permits, etc.). Landon did end up providing us a 10% Senior discount. While the total cost…

Faucet repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The plumbers have been on time & helpful on each visit.

Garbage disposal installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Britney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a professional company! Plenty of great things to say, from the receptionist getting back to me at a timely manner.. A courtesy text message the day prior for reminder.. And the plumber’s communication the day of the repair. All grade A service. Turns out my issue ending being embarrassingly minor, however the…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time. Very quick and professional on four issues we had.

Plumbing leak repairFaucet repairToilet repair+ Responsiveness
Ying5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice job and efficient. Thanks!

Faucet repair
Cassy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Charlie's and Jordan come out. They were very nice. The owner came out also and helped with a additional problem. They always figured out what was wrong with our tub. Great workers.

Faucet repair+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our Delta "touch" faucet (we disconnected the "touch" feature immediately upon first using the faucet in 2011) would no longer turn off completely without gymnastic wrist maneuvers. Charles installed a new faucet cartridge which had been supplied by Delta. He had to free a stuck set-screw to get the handle off.…

Faucet repair+ Responsiveness+ Punctuality+ Professionalism
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time and work done well.

Faucet repair+ Quality
Carole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks know what they are doing! On time, professional, explain what they are doing and give options for service. You know the cost before the work is done. When I need a plumber again, I'm calling them!

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a makes shift outside spick-it that leaked and needed to be replaced. Chris was able to come (same day) I called and replaced it for me at a reasonable price. I would use this company again and recommend this company! THANK YOU Chris, your time was greatly appreciated.

Faucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris inspected the water pipes first and reported on their condition. Danze had sent a replacement part for the faucet along with a schematic. Once it was installed and tested, we were good to go. We would have Chris back for future issues. He’s thorough and explains his findings well.

Faucet repair
Mindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Landon and Steve were great. They got the work done when they said and were very easy to communicate with. The work was reasonably priced and seems well done. On some follow-up work, Chris came out and promptly repaired a faucet and explained the best way to avoid future incidents. Stellar service. I recommend them to all my homeowner friends.

Faucet repair+ Responsiveness+ Quality
Don9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex was prompt and knowledgeable. I believe the leak has been fixed but time will tell. Also, he did not charge me extra for watching and I learned a thing or two about plumbing!

Plumbing leak detectionFaucet repair+ Professionalism
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super friendly and professional service team. I will definitely use them in the future.

Faucet repair+ Responsiveness+ Punctuality+ Quality
PhilosoShy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was an absolute delight to have around! Made pleasant conversation while he worked, explained what he was doing while he was doing it, learned quite a bit from him! Was extremely thorough! Absolutely want him again if we need anything done!

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Aleks was very professional and transparent about the issues we had. The work was done very quickly and we were happy to get it off our to-do list. I would highly recommend this company.

Faucet repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Vicky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Really nice to work with and with covid going was one of a few plumbers that would even respond. Maybe a bit spendy ,but did a great job.I would recommend them.

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (12 more) →

Price

$1.4k+202% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair151$322–$1.2k
Plumbing leak detection95$114–$633
Plumbing leak repair81$264–$968
Water heater installation72$1.2k–$2.5k
Toilet repair68$209–$593
Drain cleaning65$148–$502
Faucet repair51$192–$593
Faucet installation43$292–$855

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