Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Service Plus Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Service Plus Plumbing

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 1,049 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Plus Plumbing is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Plus Plumbing is better than 98% of plumbers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Plus Plumbing is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Plus Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Service Plus Plumbing for 8 kinds of job.

Service Plus Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Sewer repair”

Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wonderful service! My upstairs toilet sprang a leak suddenly on a Sunday afternoon, and Chris came out and fixed it, at no extra charge for weekend service. He went above and beyond, tracking down a water-damage restoration guy I can call to come assess damage to my bedroom ceiling. He was kind, respectful, and…

Paid $1,000+Great priceToilet repairPlumbing pipe repairSewer cleaning
Sonja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Really knowledgeable and solid folks. Glad we relied on their services for some pretty problematic (and mysterious) plumbing issues. They handled everything with care and the office worked hard to get us scheduled in really quickly, which was seriously appreciated.

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairSewer repair
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great plumbing experience.Entire house repiped, and repairs done on time. Repeat customer gratuity. Professional Owner with old school good Customer Service, something that is hard to find these days.

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jordan and Charles performed a full re-pipe, service line replacement, sewer line replacement due to root intrusion, water heater replacement, toilet replacement, garbage disposal, and shower installation for a very fair price. They were both professional, quick, and punctual with good communication skills. Their…

Garbage disposal installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had been using another company to repair a complicated drain problem caused by a large tree. The other company basically abandoned the project left us with a pool of water in the backyard and a disconnected drain, plus a hole in our driveway for 5 months. I called Service Plus they came right out evaluated the…

Sewer repairService not listed+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jordan and Joseph fixed a cracked/clogged sewer main at my home in April 2021. Once they determined the issue, they prioritized my job and had it fixed within three days. They were knowledgeable and professional, and left the spot in the yard where they had to excavate clean and level. I would definitely use them…

Sewer repair+ Responsiveness+ Quality+ Professionalism
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fast and efficient, tough job well done.

Sewer repair+ Responsiveness+ Professionalism
mainstreamlalaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+202% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair151$322–$1.2k
Plumbing leak detection95$114–$633
Plumbing leak repair81$264–$968
Water heater installation72$1.2k–$2.5k
Toilet repair68$209–$593
Drain cleaning65$148–$502
Faucet repair51$192–$593
Faucet installation43$292–$855

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