Experts Reviews · Company report
Service Plus Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Service Plus Plumbing

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 1,049 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Plus Plumbing is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Plus Plumbing is better than 98% of plumbers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Plus Plumbing is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Plus Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Service Plus Plumbing for 8 kinds of job.

Service Plus Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$693
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Shower repair” · showing 20

Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They live up to their name. And offer a senior discount!

Shower repair
Karina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a leak coming from our upstairs down into our basement bathroom and had not clue what was causing it. Aleks came to the rescue and diagnosed two reasons for the leak. He then explained it to us, answered all our questions, and was able to do the job same day. Aleks did wonderful work and we highly recommend this company for your plumbing needs!

Reasonable pricePlumbing leak detectionPlumbing pipe repairShower repair
LAWRENCE9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was not an emergency as we have 2 showers. Called Monday morning, got appointment for Thursday, which seemed quite reasonable. A couple of hours before my appointment, Aleks called to see if it would be OK for him to come early, which was great. Turns out that the 1954 plumbing installation was a bit less…

Paid $600–800Reasonable priceShower repair
Garrett11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great communication all along the way, job was done professionally with attention to detail and excellent cleanup. Highly recommend.

Great priceWater heater installationShower repair
ArleenLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are very happy with the excellent service from Service Plus Plumbing! Aleks was very knowledgeable and a very hard worker. He replaced two toilets and other items we needed done. Very professional and trustworthy! Highly recommend him and his team!

Paid $1,000+Great pricePlumbing pipe repairToilet installationFaucet installation
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great plumbing experience.Entire house repiped, and repairs done on time. Repeat customer gratuity. Professional Owner with old school good Customer Service, something that is hard to find these days.

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used them three times. They’ve installed a tankless water heater, helped with garbage disposal during an unrelated project and this year they just completed a waste water pipe replacement, shower pipe replacement with new tub/shower hardware and trouble shooted a water pressure issue on one of my outdoor…

Reasonable priceWater heater installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
DirkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alex and Landon were Awesome. They understand how these Delta R1000 operate and how to fix them . I was extremely happy that my problem was diagnosed and fixed without extra fees. Thank you for your professional help.

Shower repair+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the work done today in our bathroom. Charles was able to replace our bathroom sink handle controls (I had an extra set on hand). And he fixed our shower cold / hot regulator, which had been installed backwards by another company. Would definitely call Service Plus Plumbing again. On time, good…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both Evette, the dispatcher and Alex the plumber were fantastic. I have never used this company before, but I would recommend them.

Faucet installationShower repairToilet repair+ Responsiveness+ Quality+ Professionalism
RosieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s a 10/10 ⭐️⭐️⭐️⭐️⭐️ service from Chris and his team! We’re so happy to find them to fix our plumbing & leaking issues and installing toilets. They have not only professional knowledge in identifying the issues , fixing them in light speed but also always on time and on the look out to see if our issues were…

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Blake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pt. 1 - (2022) Left an email on a Sunday. Had someone (the owner no less!) at my house on Monday. Very knowledgeable, didn’t push to upsell - but made the upgrade options known. Did the work quickly and efficiently. Would definitely recommend and will be using them in the future. Pt. 2 - (2023) Service Plus did a…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Britney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a professional company! Plenty of great things to say, from the receptionist getting back to me at a timely manner.. A courtesy text message the day prior for reminder.. And the plumber’s communication the day of the repair. All grade A service. Turns out my issue ending being embarrassingly minor, however the…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called Service Plus Plumbing when I moved into a new house and realized that the water in the shower wouldn't turn on. They were able to send someone out within 24 hours. Yvette, the receptionist/scheduler, was professional, responsive, and very kind to me while I was freaking out about not being able to shower.…

Shower repair+ Responsiveness+ Punctuality+ Quality
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very professional, Chris was respectful of our house, he put booties on when entering. Opened up the wall with surgical precision, found the leak and repaired it. He also reduced the price after discovering a smaller job than originally thought. I would use them again!

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Professionalism
Carole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks know what they are doing! On time, professional, explain what they are doing and give options for service. You know the cost before the work is done. When I need a plumber again, I'm calling them!

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were able to schedule an appointment quickly and easily. They came on time, and got the work done right away. Chris was professional and friendly. We had an overall positive experience.

Shower repair+ Responsiveness+ Punctuality+ Professionalism
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They installed a new laundry sink and removed old one that had crack. They also unclogged our pipes leading to our shower and updated the pipes. Good, efficient work done in a short time, and Friendly staff.

Faucet installationPlumbing pipe repairShower repair+ Responsiveness+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had no hot water in an upstairs bathroom. The tech showed up on time, fixed the problem in 5 minutes. No charge. Outstanding group. Would use them again in a heartbeat.

Shower repair
PhilosoShy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was an absolute delight to have around! Made pleasant conversation while he worked, explained what he was doing while he was doing it, learned quite a bit from him! Was extremely thorough! Absolutely want him again if we need anything done!

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality

Show more shower repair reviews (11 more) →

Price

$1.4k+202% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair151$322–$1.2k
Plumbing leak detection95$114–$633
Plumbing leak repair81$264–$968
Water heater installation72$1.2k–$2.5k
Toilet repair68$209–$593
Drain cleaning65$148–$502
Faucet repair51$192–$593
Faucet installation43$292–$855

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