Experts Reviews · Company report
Service Plus Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Service Plus Plumbing

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 1,049 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Plus Plumbing is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Plus Plumbing is better than 98% of plumbers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Plus Plumbing is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Plus Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Plus Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Service Plus Plumbing for 8 kinds of job.

Service Plus Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 132
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Toilet repair” · showing 40

bari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Landon is an absolute incredible owner of “Service Plus Plumbing”! He is a genuine honorable & knowledgeable plumber. Landon sent his service man “Joel” who was equally amazing and a person who went out of his way to do an excellent repair. “Yvette” who wrangles the office scheduling, is also a wonderful person! I…

Paid $200–400Reasonable priceToilet repair
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Aleks was very professional and knowledgeable. He did a great job and answered all of my questions. I will use this company again if needed.

Paid $400–600Not sureToilet repair
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, Chris was totally competent, polite and quick in fixing two issues in our old house. Would recommend for any plumbing issues!

Toilet repairPlumbing pipe repair
BryanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service Plus Plumbing replaced my water heater a while back and worked over time for us this week when we thought we might have plumbing emergency.

Toilet repairWater heater installation
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had leak in the main line. Service Plus Plumbing came out quickly and recommended a full water service replacement. The install was fast and thorough. They checked the system after the install, found and fixed a leaking toilet. Their communication was excellent throughout the whole process. Huge thanks to the whole team at Service Plus Plumbing.

Paid $2,000+Great priceToilet repairPlumbing leak repairService not listed
Jo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Aleks was prompt, professional and gave a reasonable quote. He removed the 3, yes 3 gaskets the previous owner had monstered together that held the toilet off the floor and used the appropriate gasket. Happy to get it fixed correctly and pleased with the service. I’m keeping Service Plus Plumbing for all future plumbing needs! Thanks Aleks!

Customer photo from Jo's reviewCustomer photo from Jo's review
Paid $1,400–1,600Reasonable priceToilet repair
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wonderful service! My upstairs toilet sprang a leak suddenly on a Sunday afternoon, and Chris came out and fixed it, at no extra charge for weekend service. He went above and beyond, tracking down a water-damage restoration guy I can call to come assess damage to my bedroom ceiling. He was kind, respectful, and…

Paid $1,000+Great priceToilet repairPlumbing pipe repairSewer cleaning
GabeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prompt, good communication, good work. Thank you!

Paid $200–400Toilet repair
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great work! Very professional thanks

Toilet repairGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Back story: for months we had been dealing with a broken sink faucet (hard to shut off) and a toilet (flap didn't seal anymore). We went through all of the stages of do-it-yourself home repair: wondering what was wrong, wondering if we could fix it ourselves, giving it a try (thank you, YouTube), and boom: failure.…

Paid $400–500Great priceToilet repairFaucet repair
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They fixed my toilet quickly and were very professional! Easy to work with. Highly recommend.

Toilet repair
RickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience all around. Technician was a hoot! (and wore booties:)

Toilet repair
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rapid response and diagnosis. The person who helped us was very informative at every step of the process and fixed some things that I would never have been able to handle on my own.

Paid $600–700Great priceToilet repair
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Aleks is an amazing, experienced craftsman and fun to work with. We had a leak at the base of our upstairs toilet. Aleks pulled the toilet, then gave me a couple weeks to do my demolition. He then returned to check on the existing toilet flange and pipe prior to my reconstruction of the area. A week later he came…

Customer photo from Mark's reviewCustomer photo from Mark's review
Paid $1,000+Great priceToilet repairToilet installation
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lane provided outstanding customer service. He is knowledgable, professional, and took the time to explain everything clearly. His genuine, personable approach and excellent customer service stands out. I would gladly use ServicePlus Plumbing again.

Reasonable priceToilet repair
Elise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Great honest caring plumbers.

Paid $400–500Reasonable priceToilet repair
Bobbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex’s was efficient and friendly upfront on price. Offered to look at other plumbing project for future. Thank you.

Paid $600–700Reasonable priceToilet repairPlumbing leak repair
Dorothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Explained clearly what he found and what could be done..also cleaned up everything.

Paid $1,000+Reasonable priceToilet repairShower installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great quality job-full repipe.A full finished a big job in 3 days-excellent service.

Reasonable priceToilet repairWater heater installationPlumbing leak detection
Shelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We only have one bathroom so being fast and good is important! They are both!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Taylor15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such a great experience with Landon! All the work he did for our old house was amazing. We will definitely be calling them back when we need a new water heater!

Faucet installationOutdoor plumbing system repairToilet repair
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was a little surprised at how expensive my repairs were, but was pleased with what was done and the service supplied. Alex was very knowledgeable

Shower installationToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both Evette, the dispatcher and Alex the plumber were fantastic. I have never used this company before, but I would recommend them.

Faucet installationShower repairToilet repair+ Responsiveness+ Quality+ Professionalism
D.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, on time, came out the next day. An excellent operation.

Garbage disposal installationToilet repair+ Responsiveness+ Punctuality+ Professionalism
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, quick, straightforward! Would recommend.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience with this plumber. I had an issue that took several visits to fix due to a product manufacturing error, and was never given a hassle or extra charge for the work beyond the original price. Have used these plumbers for replacing basement utility sink, larger piping work, various household…

Faucet repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciate the time that the plumber took to remove, replace and install a new toilet seat. He was excellent A+++ person and professional work.👍👍😀😀

Toilet repair+ Responsiveness+ Punctuality+ Quality
kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was polite, professional and repaired one leaky toilet and replaced 2 more. I would recommend!

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Ann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Personable and efficient service.

Garbage disposal installationToilet repair+ Responsiveness+ Punctuality+ Professionalism
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service Plus Plumbing went above and beyond to help me with my plumbing issues. They were prompt, friendly, professional and courteous. I will definitely call them again if needed!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replaced wax ring $325

Toilet repair+ Punctuality+ Professionalism
TraceyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aleks was very professional, informative, and made the necessary repairs needed to all 3 toilets in our home to prevent high water bills in the future. I appreciate that I received a text message letting me know about the appt and that he was on his way. I highly recommend this business if you have any plumbing needs. Thank you so much, The Sterrett’s

Plumbing leak detectionPlumbing leak repairToilet repair+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The plumbers have been on time & helpful on each visit.

Garbage disposal installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time. Very quick and professional on four issues we had.

Plumbing leak repairFaucet repairToilet repair+ Responsiveness
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best company ever. Professional, friendly. Can not say enough about the company and workers. Chris the main man knew his stuff and his student was hard worker and Chris explained thinks to his student in a way made sense. What a team Thanks.

Toilet installationToilet repairService not listed+ Quality+ Professionalism+ Value
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph was a great technician! I would recommend him as well as your company to anybody.

Toilet repair+ Responsiveness+ Punctuality+ Quality
C.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a toilet seal and bolts replaced, it was done quickly and professionally. Would certainly hire them again.

Toilet repair+ Responsiveness+ Punctuality+ Quality
terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very satisfied with their work.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Raymond9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The plumbers were experts at what they did and they went above and beyond to help out.

Toilet repair+ Responsiveness+ Punctuality+ Professionalism
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were quick, professional and great. Joseph Simpson was absolutely great.

Toilet repair+ Punctuality+ Professionalism+ Value

Show more toilet repair reviews (28 more) →

Price

$1.4k+202% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair151$322–$1.2k
Plumbing leak detection95$114–$633
Plumbing leak repair81$264–$968
Water heater installation72$1.2k–$2.5k
Toilet repair68$209–$593
Drain cleaning65$148–$502
Faucet repair51$192–$593
Faucet installation43$292–$855

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