Experts Reviews · Company report
ServiceOne Heating, Cooling, Plumbing, and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ServiceOne Heating, Cooling, Plumbing, and Electrical

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 81% of sink repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 83% of sink repair services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 99% of sink repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 29% of sink repair services.D
29

Reviews for your job

Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.

ServiceOne Heating, Cooling, Plumbing, and Electrical for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$535
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 102 Google reviews tagged “A/C system repair” · showing 20

John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Lucas did a great job on our furnace and also has done all of our work on the air conditioner. He also was able to help bring in two big heavy bags of salt for a soft water Softener.

Paid $1–100Great priceHVAC system maintenanceA/C system repairService not listed
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Technician was fine, but I am upset that I had to pay my service fee when he was here for less than 5 minutes only to tell me everything was normal. Couldn’t they have told me that over the phone when I described my concern? Honestly I don’t know why I keep paying for a warranty.

Paid $1–200Garbage disposal installationA/C system repairDishwasher repair+ Punctuality+ Professionalism
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great customer service! Helped explain everything well I would understand. Even went out if his way to help change a light bulb I could not reach.

Paid $1,000+Great priceA/C system repair+ Responsiveness+ Punctuality+ Quality
RobbLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

07.01.2019 Alan Donaldson and ServiceOne were awesome! Our air conditioning went out. Alan was very knowledgeable, thorough and courteous. The warranty program with ServiceOne saved me a lot of money. Great partnership and great technicians. Thanks. 06.30.2020 ServiceOne continues to impress me with all of the…

Paid $1–100Great priceA/C system repair
Peg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Outstanding serviceman. So informative. Also very friendly. I was comfortable with him in my home. A special thanks to him and the prompt response. THANK YOU

Paid $1–100Reasonable priceA/C system repair+ Quality
BretLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They have been nothing but excellent in all the years we have been with them. Jolene is very knowledgeable and friendly. We recently had a visit with John Salmans and felt very comfortable talking about different options and used his advice and knowledge to our benefit. We will be with Service One for our future needs. Thanks Jolene and John. Outstanding.

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

Dean Barbee was very polite and thorough. He explained preventative measures we can take to extend the life of our furnace and showed us what to look for if it begins to act up again. Dean was able to complete the repair quickly and get our home warm again.

Paid $100–200Reasonable priceA/C system repair+ Professionalism
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kevin Devine was our technician and he was great! We would definitely recommend him!

Reasonable priceA/C system repair+ Responsiveness+ Professionalism
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Was great to work with and helped the best he could.

Paid $100–200Not sureA/C system maintenanceA/C system repair
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Marques was polite and professional. He diagnosed the issue quickly, repaired it quickly, and took the time to answer all of my questions. I was very impressed!

Paid $100–200Reasonable priceA/C system repair
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service gentleman was very kind and knowledgeable. He laid everything out and we are getting a new air and heat unit. Very professional!

Paid $1,000+Reasonable priceA/C system maintenanceA/C system repair
Kaela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Marques Explained everything very

Paid $700–800Not sureHVAC system repairA/C system repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

ServiceOne has always done great work. In our last call, Dean had out AC up and running in less than an hour. But he was also thorough and made sure the temperatures were dropping in the house and that we were satisfied before wrapping up. Highly recommended!

Paid $1–100Great priceA/C system repairService not listed
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job. Excellent communication & Explanation. Thank you /epf

HVAC system repairA/C system maintenanceA/C system repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Preston was very knowledgeable of his job and did it professionally. I enjoyed visiting with him regarding my situation and listening to available options. I very nice young man who I would highly recommend.

Paid $1–100Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Trevor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy, great service, top notch!

Paid $1–100Great priceA/C system repair
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had Marques Parker take a look at our AC that was making some noise. Very friendly, professional, respectful, and knowledgeable. Fixed the issue, and walked me through his findings. Great experience!

Paid $1–100Great priceHVAC system repairA/C system repair
CharlesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mitchell A came out to see why our air conditioning unit was not working and would not reset. Almost immediately he realized what the issue was and went right to work to get it resolved. He did a great job and left the area clean an neat. We thank him for resolving the problem and getting us cool again.

A/C system repair
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dean was very friendly and respectable when completing A/C maintenance in my home. He was able to address the issue and communicate effectively with me on the solution.

Paid $1–100Reasonable priceA/C system maintenanceA/C system repair
A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech recommended services and gave estimates and allowed me to decide which ones I wanted to do. The tech explained which services were more urgent than others so I could make the decision on what repairs to do.

Paid $200–300Reasonable priceA/C system maintenanceA/C system repair

Show more a/c system repair reviews (82 more) →

Price

$83-69% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 52%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance643$13–$83
Heating system maintenance250$18–$135
HVAC system repair198$27–$282
Heating system repair159$19–$205
A/C system maintenance158$19–$166
A/C system repair102$114–$535
Drain cleaning86$248–$493
Heating system installation69$1.1k–$2.1k

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