Experts Reviews · Company report
ServiceOne Heating, Cooling, Plumbing, and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ServiceOne Heating, Cooling, Plumbing, and Electrical

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 81% of sink repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 83% of sink repair services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 99% of sink repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 29% of sink repair services.D
29

Reviews for your job

Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.

ServiceOne Heating, Cooling, Plumbing, and Electrical for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 86 Google reviews tagged “Drain cleaning” · showing 40

Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Service is great, scheduling needs some understanding. I do feel being a member has lost some of its value.

Paid $1–200Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Quality
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great, thank you.

Drain cleaning+ Punctuality+ Professionalism
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kevin was friendly and thorough. Much appreciated on the time spent exploring and explaining everything.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Service was excellent. Chris was clean, courteous and did a very good job.

Paid $1–100Great priceDrain cleaningGeneral repairsGarbage disposal repair
PeterLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They have done a great job every time I have needed them. They are very clear about their work and their pricing.

Water heater installationDrain cleaningHVAC system repair+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Had great service. My problem was fixed.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a clogged drain that wouldn't budge. S.O. plumber had it opened in about an hour and it runs better than ever. Showed up at the start of the appointment window and got right to work. Very affordable and no ridiculous "dispatch fee."

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Briceyda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Chris did a great job in detecting the problem right away and explaining the solution to prevent drain cloggage. Very progressional and polite.

Drain cleaning+ Punctuality+ Professionalism+ Value
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service tech called before he arrived, after a brief explanation of the problem, he worked until the drain was completely clean, explained how to avoid future problems and he was extremely careful with everything while working.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Did a thorough job. Part of the pipe broke that was being unclogged and the technician took him time to properly install a new pipe.

HVAC system maintenanceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris, with service 1 has been to my house a few times for drain cleaning. He does a great job and and cleans up before he leaves. I would definitely recommend him as plumber.

Drain cleaning
Feyburn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Walked through our options for fixing our drain and took care of it right away.

Plumbing leak repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris did a great job! He was here exactly when he said he would be, he was friendly, efficient and explained the process as he went along.

Drain cleaning
LenaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

4 Stars ⭐

Heating system repairThermostat repairToilet repair
AmyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have had Service One since we moved into our home 8 years ago. Everyone we have associated with from customer service, plumbing and sales are very professional and knowledgeable. We definitely recommend their services!

Install ACA/C system repairDishwasher repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Chris, the technician taking care of me, was outstanding! Very professional, knowledgeable and courteous.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was very thorough with the job. Also very helpful to us as well.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Myrena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris found the clog quickly and left area clean. Educated me on how to keep my drains clean. Service One has always provided the best service and all the service people have been professional and awesome. Love my Service One

Drain cleaning+ Responsiveness+ Punctuality+ Quality
CLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris from Service One was efficient, knowledgeable and gave us some insight to keeping some tricky plumbing clear and clog free. Wish he would have been around when the previous owners did this remodel.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Jon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was prompt and on time and told me what I can replace myself and what to get to save money rather than having them charge me for it. He got done quick and was on time.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Phillip9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Found the problem and sent the right person to make the repair. Was very knowledgeable and saved us a ton of money.

General repairsPlumbing pipe repairRefrigerator repair+ Professionalism+ Value
FlaviaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I schedule an appointment to have some plumbing checked. Chris texted 30 minutes before arriving to let me know he was on his way. Once here, he looked at the issue and resolved it quickly. I recommend Service One!

Drain cleaning
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician was professional and was able to explain the root of our main water line issues. Would recommend him and call him again if needed to.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Ed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As always, Service One, the only one to use.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Arthur5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

HAD WORK DONE ON MY HOUSE DRAINS TO CLEAR AND REPAIR A SLOW DRAIN AND CHRIS M. DID A WONDERFUL ,EXCELLENT AND MOST EFFICIENT JOB. IVE GOT HIS CARD AND I WILL NOT CALL ANYONE ELSE. THE MAN KNOWS HI JOB. HE GIVES YOU , THE HOMEOWNER, A DEGREE OF SATISFACTION. YOU FEEL VERY ASSURED THAT THE JOB WAS DONE AND DONE…

Drain cleaning
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Arrived around the time that was given and did the work professionally and quickly

Drain cleaning+ Responsiveness+ Punctuality+ Quality
DanyelLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Service One since I bought my house 5 years ago and they have always been so helpful. Their homeowners warranty is very nice, you get discounts on an certain things andnpay a flat fee on others. I have saved thousands and Chris is AMAZING when it comes to plumbing issues. Highly recommend.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Fran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Happy with service. Worked hard to get it done right.

Drain cleaning
Jeannie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris was terrific. Timely, efficient, pleasant, thorough. Highly recommended

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Once again excellent service from Service One. Thanks Chris! We’re 21 year customers for a reason!

Drain cleaning
Vance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Chris came out and did a good job. Cleaned up afterwards.

Drain cleaning+ Professionalism+ Value
DavidLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were on time and did great work. Super nice.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris took care of the problem and explained how to care for our drain to lessen future problems. He was helpful, professional, and on time! Glad that this service was included in our plan, also, as it made it very affordable!

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Kendra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was really nice and kind! He talked to me like a person and kept me informed along the way.

General repairsDrain cleaning+ Responsiveness+ Punctuality+ Quality
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was having an issue with my kitchen sink drainage, service one came in in about 10 minutes, had identified and fixed the problem.

Drain cleaning
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called ServiceOne to come out to unclog a sink drain. The appointment was scheduled timely. Prior to our appointment, the technician communicated when he would arrive and checked that I was home. Upon arriving, Chris followed all of the COVID protocols and respected our property. Chris worked quickly to fix the…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responded immediately to my report of a drain clogged and overflowed. Great job!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Alan was very thorough. He was prompt and courteous. He advised us if any areas if concern and how to best handle them if they need attention! Most recent service was done by Travis. He was prompt, worked quickly snd knew exactly what to do! He kept me advised of his arrival time!!! The telephone scheduler was…

Drain cleaning
JoAnnLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time, wore his mask, the drain is open. Having the protection contract saved me hundreds of dollars.

Drain cleaning+ Professionalism
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris was very knowledgeable and helpful- he explained what the problem was before fixing it, then walked me through how to prevent it from occurring again!

Drain cleaning+ Punctuality+ Quality+ Professionalism

Show more drain cleaning reviews (46 more) →

Price

$83-69% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 52%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance643$13–$83
Heating system maintenance250$18–$135
HVAC system repair198$27–$282
Heating system repair159$19–$205
A/C system maintenance158$19–$166
A/C system repair102$114–$535
Drain cleaning86$248–$493
Heating system installation69$1.1k–$2.1k

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