How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREServiceOne Heating, Cooling, Plumbing, and Electrical
Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.
ServiceOne Heating, Cooling, Plumbing, and Electrical for HVAC system maintenance
Clear ✕All 663 Google reviews tagged “HVAC system maintenance” · showing 380
Very knowledgeable, check everything i was concerned about, also gave trouble shooting tips, very satisfied
Mason was courteous and answered all the questions I had. Thank you!
Very nice guy. Great communication with me about what needed to be done and what needs to be done. Dean did a great job.
Joseph was very professional, honest, and courteous during the visit this a.m.. Although there was more that needed to be done than we had planned he was very thorough in his explanation and was very courteous. Truly appreciate how courteous he was this morning.
Service was great; detailed communication, professional demeanor, and very knowledgeable. Dean was great!!!
Wonderful great service
Furnace fall checkup. Communicated before arrival, arrived on time, professional, no mess left behind, assuming the inside of our furnace and outside unit are good to go!
Always on time, professional and reliable. Very courteous and respectful. I am never disappointed with Service One services. Thank you.Marques
Lucas did a great job on our furnace and also has done all of our work on the air conditioner. He also was able to help bring in two big heavy bags of salt for a soft water Softener.
The tech was very thorough and professional. He came as an emergency call and did not complain once. He even attempted to set us up with an appointment for someone to come out and look at our water heater that was effected by the sump pump. Great job
I had questions about our furnace. Angela had Jason call me back. Jason was incredibly helpful with questions I had. I appreciated the time he took and how thorough he was. I recommend Service One
Jesse was professional and courteous! He did an exceptional job with my plumbing today! He also explained everything so that it was easy to understand! Highly recommend Jesse and Service One!!😊
Excellent
Mark and Brian were great! They were able to fix my AC problem the same day. It did take a while for my house to cool off but they replaced the fan motor the same day, which was great!
Very good and communicated very well. Mike gave Steve alot of valuable information
Malo La Comb Did an excellent job Cleaning and checking and maintaining my AC unit. Answered any questions I had and was very polite and professional
Anthony was very thorough. He notified me when he was a few minutes out. He did a great job. I pay a monthly fee for my Heating and air conditioning system
Had a great experience with Jesse from Service One. He came out and unclogged my drain pipe and floor drain, and he did an excellent job! Jesse was professional, friendly, knowledgeable, and got the problem taken care of quickly. I really appreciated his hard work and the way he explained everything to me. It’s nice…
Recent service was not even completed. Signed up in December 25 and had 1 tech come out to check furnace. After repeated calls and messages went unanswered I finally reached a rep this month. From Dec 25 to August 26 service one had no communication r egarding other services I paid for. Spoke to several, hung up on,…
Technician in time, courteous and through. Explained problem and solution
Craig showed up on time , diagnosed my problem and provided me with options. At no time did Craig try to upsell me. Craig like the company he works for is a man of integrity. Second call: Was having issues with my led can lights, diagnosed the problem ordered and installed parts. Showed up on time and we're…
Bryce S6 was great Very thorough, courteous and informative
Tech was on time. He was courteous and friendly. He answered my questions. Ricky took care of issue and have me suggestion to prevent issue from happening again.
Great service got the job done quickly. Explained everything in detail.
Tamara did an excellent job. Service One has been great every time I’ve had them out. (Plus, there was no charge for the plumbing inspection.)
Excellent service & repor Excellent personality
Service tech Jesse was one of the nicest and knowledgeable techs I have had from service one - wish there were more like him out in the work force ! He was great!!
Very though, explain what he was doing, what to look for in problems ahead
As always great on time service!! My house has plenty of hot water again. Martin is the BEST! He always does a great job.
Both Brian and Sam were very attentive to details and confirming that what they diagnosed as the problem was infact the actual problem. If I could give 6 stars or more I definitely would. Thanks for the great job. H
Dennis did an excellent job and a follow up the next day.
They are under new management and are horrible now! No one in the office knows what they are doing, always getting conflicting answers. Last time our A/C went out we had appointment after appointment rescheduled. The last time we called they said they had a lot of emergencies and I asked them “what are we?” The…
Great service call thanks. Helpful and informative. Very fast and thorough!
Our technician was super nice, polite and professional. He came in a very timely manner. He did a great job . We are very happy and very satisfied. .
Professional and courteous.
Bryce came in and diagnosed the issue. He took care of the clogged sink quickly. We are very happy with the service and pleased with Bryce!
Today 7/8/26 Service One immediately dispatched HVAC professional Israel Martinez to my home to figure out where/why my HVAC appeared to be dripping water in 3 places. I was glad to see it was Israel when I opened the door as he has always gone above & beyond on past service calls. Today was no different. Through…
Thankful for the quick response & getting my ac fixed.
I had a really great experience with Marques Parker, who serviced my AC system today. He was friendly and professional from start to finish. He took his time, explained things in a way that actually made sense, and you could tell he knows what he’s doing and cares about doing it right. I truly appreciate the…
We love ServiceOne. Their technicians are friendly and thorough. Just had our annual HVAC checkup. Brian was super friendly and easy to work with, and professional.
Professional service. Explained thoroughly the condition of the AC unit and recommendation going forward. Overall satisfied.
Dean Barbee was very thorough, diligent and provided lots of information to us regarding our equipment. We were very impressed.
very Good customer service and knowledgeable
Marques P. was the service personnel. Wonderful job and review of my furnace. Explained what was done and what potentially needed to be completed.
Always get friendly, knowledgeable, great service from Service One techs! Mike gave me A+ service today. Highly recommend!
Israel was a very thorough and knowledgeable technician. I am going to request him whenever i need a service one technician. He did a great job.
House was not cooling Friday at 6pm. Fixed and cooling by 10am Saturday. Jacob was very professional and personable. Very pleased.
This is Chris' third trip to provide us with service at our condo. He continues to build trust with us and does a great job of representing Service One. Can’t ask for a nicer and more knowledgeable technician.
Thanks, good job!
Very proficient technician. Work done quickly and with complete regard to good clean up. Very pleasant young man!
Excellent professional service ! Highly recommend!
Knew exactly what was the problem another perfect job thanks awesome job
We have been customers of ServiceOne since we moved to Omaha in 2017 and have always been very pleased with the service we received. When the opportunity came up to have our ductwork cleaned we definitely said "yes". Anthony Ayala was our service person and he is spectacular. He was very efficient and careful with…
Did a great job
Tim was knowledgeable, friendly, neat and explained his process for the system check. I was very impressed!
Joseph and Brian came out to do an extensive job on our property. They were both knowledgeable and explained everything throughly and gave recommendations that were helpful. Their patience with answering many questions was also appreciated. Thanks gentleman! Update: I had another cooling issue and Mark S came out…
We had a very personable and friendly technician. Adler was in and out. Didn’t mess around and got the job done.
Very friendly, he did an excellent job checking out our furnace. Very thorough. Advised on the condition of our furnace when he was done. Very pleased with his work. .
Very informative about my furnace.
Mike was great! Very informative and provided my household with great knowledge about our condition to our services. Thanks Mike!
Great service from HVAC technician Joseph B. He went above and beyond answering my questions and going over the inspection of my HVAC.
Mike L was on time, courteous, and seemed to enjoy his job. Mike gave me direct feedback, honest opinions about the broken appliance and what our options would be. Mike L also game me some pointers on another plumbing question I had. Great technician in my opinion and I would highly recommend him. knapper…
On time service. Courteous technician helpful advice
Keith Forshey was very professional and answered my questions. He did a great job.
Recently had our microwave serviced by Service One and as always the representative was on time and very respectful of our home. We were serviced by Fred West! Fred was very knowledgeable and he kept us informed of the process and made sure all of our questions were answered! Very happy with the service that Service One and their workers provide!
Ricky was very knowledgeable, friendly and respectful of my home. He did a fantastic job. Thank you!
Tyler is always very helpful. It shows that he cares about the customers.
Dom was extremely polite and very knowledgeable of the heating system. It was a pleasure having him clean my furnace.
Since we bought an older home, I thought it might be a good idea to sign up for a Service One program to cover possible future problems. Turns out that it was the best decision I could have made. This company has come to our rescue on more than one occasion over the past 20 plus years. I would recommend them to…
Chris did a great job cleaning and checking my furnace and air conditioner. He was here on time and spent time answering my questions. He was patient with my dog Teddy too!
I called ServiceOne this morning to see what time will they be coming out. They said early afternoon. Cliff G. called at 12:p said he'll be out in a few minutes. He was here at 12:50, done by 1:30. Explained what the problem was, gave me receipt., shook my hand was done. He was polite professional......thanks Service One!
Very helpful provider. Great service.
Kevin Devine serviced us this year. Prompt, courteous and communicated well. Took the time to explain things, recommend cost savings and ways to keep our system efficient.
Kevin let me know arrival time, arrived on time, and was very thorough with explaining to me what needed to be done; followed up with email invoice as promised. I have the maintenance plan so cost was $0
Dean was very pleasant to work with. Very professional and helpful. He made a second trip for an additional service he suggested. He also improved some tubing from the furnace and humidifier.
Israel Martinez
Marques Parker did a great job—friendly, knowledgeable, and explained everything clearly. Smooth and professional visit!
Service technician was excellent and very knowledgeable.
He understood the problem and repaired it. Service tech Kristopher Bennet installed a motion light. I would recommend his service to anyone.
Jakob gave me a lead time and was very friendly. He did a great.
Joseph Bowley did our annual furnace inspection. He was very thorough. He explained everything in an easy-to-understand way and offered suggestions for improvements (without being pushy). We were pleased with his service.
Sam did a great job! He was very good at explaining everything.
Great service for decades and today was more of that. Recommend this team to everyone!
Summner checkup for air-conditioner. All went well. Great service provided by representative. Could not ask for a more professional tech. Answered all my questions. Very Proffessional.
Thank you for. Your fast response today. We appreciate it. Did a real good job. Very nice man
Amazing service from both Michaela in the office and from Service Tech, Jeff. After a mix-up in communication on dates, all went well & Jeff fixed my problem in record time & left suggestions for preventive care. Excellent service all around. Thank you yet again!
Preston was on time. He was friendly. He told me what he was doing through the entire visit. We ended up purchasing a new water heater. Preston was helpful in explaing the whole house policy and the repair policy. We enrolled in the new whole home policy. He donned his booties every time he came in the house. He…
He did a great job!
My tech marques was amazing. Very thorough and knowledgeable. And has great manners. I should have invited him for dinner.
Best reliable company if you want the job done right
Brian Rodriquez. We were very please with Brian's work. He took the time to explain what he was checking. Answered our questions and concerns so we could understand completely. I hope we get Brian again for future HVAC maintenance.
Excellent and friendly service!
Very helpful
Marques was here today to service my air conditioner and Furnance. He called and gave me 30 minutes notice and was prompt. He was well groomed, professional and competent. Marques was a good communicator and I look forward to working with him again. Service One does a good job of hiring and training their technicians. Linda Kisler
Brian at Service One recently performed the annual Heating System inspection. His knowledge of HVAC systems and their operation were impressive, evidenced by his thorough answers to my questions, as well as offering practical tips to extend service life. Brian is a true professional and his performance reinforces my continued trust in Service One.
Larry was great! So friendly and explained things well!
Service One HVAC tech, Israel Martinez was attentive to our concerns and professional in every way with the annual HVAC maintenance inspection. Courteous and friendly, Israel answered all questions patiently and provided insight into the inspection and maintenance process. I was surprised at the scope of the…
Tamara was awesome very helpful thank you.
Sam installed an air scrubber and everything was fine. He was polite and professional. Everything worked well. I was pleased with the product and Sam's demeanor and work.
Marques Parker came today to clean and service my furnace. He is wonderful! Great guy! My husband and I really enjoyed talking with him.
Marques Parker was very helpful in what would otherwise be a difficult situation. He provided a lot of info and documentation that helped me make a decision and feel good about it. (New HVAC unit for the home)
Mark did a great job! Very professional.
Very professional
Dean was prompt, efficient, and communicative. Great service.
Dean was extremely helpful in solving my furnace/ thermostat issue.He answered my questions and was respectful and courteous and I would recommend his service to others.I am very pleased with Service One.
Mark provided excellent HVAC and furnace maintenance/check-up service. He was very thorough, respectful, and took the time to clearly explain everything he was inspecting and answer all my questions. Highly recommend!
Service was on time and discussed options for repairs and system replacement.
As part of my home maintenance package, I get annual check-ups for the AC and Furnace. Mike McBreen came out this morning and inspected our system. Mike was very knowledgeable and looked everything over. No problems were found.
Brandon came by for a concern we had with our dining room light and fan. He was super professional and honest, and fixed the issue in no time. He also gave us suggestions for maintenance and what we can do for updating our fixture in the future. We would recommend him! Earlier in the week, we also had an HVAC…
Mike was respectful, knowledgeable and very helpful.
Excellent service. Clear explanations. Courteous representative.
Friendly and polite. Knew what they were doing and got finished ona timely manner They were on time did a great job and good info. Finished in a good amount and cleaned up well
Techs were courteous, knowledgeable and efficient.
Don fixed @saved my 20 year old dryer. Happy to be able to do laundry in my own home.
Mark did a great job. Explained everything thoroughly while operating quickly. Highly recommend.
Mr. Parker was very professional!! Took is time explaining everything he did during his servicing of my heater. I would definitely rate Mr. Parker a five star employee!
Professional and thorough
Dom was very accommodating. Answered all my questions and showed me what he was doing and explained to me what he was looking for and why on my furnace. I would recommend Dom to anyone!
Israel Martinez! Prompt, friendly and knowledgeable. Great service.
Was great.
Brian was prompt and professional. Provided quality service in a quick and efficient manner.
Great service and very knowledgeable
Nicholas was on time. He listened to my concerns. He took the time to make sure I understood what he was doing. He was very thorough. He certainly deserves a 5 star review!
Mark was very nice and extremely knowledgeable, I very much appreciate him also working around my crazy schedule with kids.
Great service. Joseph was knowledgeable and helpful explain what to look out for in the future.
Dean explained everything he was going to do. He told me what my options were.
Technician was very thorough on the inspection and explained what issues he found as well as options for repair. He went above and beyond any previous inspections we have had.
Quick and wonderful service!
Nicolas was great.Found some issues that should have been taken care of when our furnace was first installed.Great at explaining everything g.
Dean and Service One always do a great job when I need HVAC services. Customer for several years.
Well we have had your service for a while now and have very pleased, until Keith showed up! I will describe the experience as a shake down/con job. He came to do our complementary furnace inspection. At the end he explained to use that our downstairs furnace needed to be replaced immediately and was leaking carbon…
Mike was very professional and explained everything to me in a way that I understood
Great work with the installation of a new circuit board in my house. Work done in less than a day. THANKS!!
Dean did a very great job at my home. He explained everything in detail on what is going on with my furnace system and gave reccomendations as well. He is very knowledgeable and I highly reccomend him for any service for Hvac.
Israel was prompt, friendly, professional, and competent.
Bryan was exceptional from start to finish. He worked with impressive efficiency, explained everything clearly, and took the time to ensure I fully understood the condition of my furnace. His professionalism and attention to detail immediately put me at ease. By the time he finished, I felt completely confident in…
Very professional and on time. This was the best service I’ve had yet. This technician was great. Marques was outstanding.
The technician was amazing. Thanks.
Joseph was very professional and polite.
Christopher came to check out my humidifier on my furnace through my Home Warranty with Service One. He got it working and showed me how to change the filter. Without asking, he did a complete inspection of my furnace, with explanations of what he was checking and the results.
Sam Webster from Service One was on time, efficient, and professional. Highly recommended.
It was ANOTER represented. Mike McBreen spent four completing a major repair to my furnace. His customer service was impeccable. I give Mike 5’s across the board.
Brian was very helpful and very informative! He gave great advice and care for my heating unit and humidifier. Hopefully he'll be the one to check out my air conditioning!
Excellent service as always.
Kevin did a great job. He was very nice and polite and very informative. I will request him for my air conditioner maintenance check in spring. Its always nice to see someone that really cares for their job. Thanks Kevin.
Mike is amazing! Punctual, honest and very nice… and answers all my crazy questions about our furnace.
Mr. LaCombe did an amazing job replacing a worn out furnace igniter and restoring heat to our home. He also went above and beyond by identifying, finding and stopping a gas leak. He used a longer section of pipe and a new fitting. Thank you very much Mr. LaCombe for your incredible work and keeping our family safe!
Brian did a good job, very nice and professional. I didn't want to go back in the basement when he was finished so I asked him to turn the light out for me. He did. Very nice young man
Dean Barbee did an excellent job servicing my aging furnace today. Went above and beyond to change out filter and humidifier pads also.
Thank you so much for coming in the morning so I can go to work in the afternoon. Seemed very thorough with the checks that were being performed.
Great service. Kevin was pleasant and professional. Got right to work and summarized what he did and his recommendations at the end of the visit. Very pleased with Kevin and Service One.
Marques Parker was excellent. He was professional, skilled, courteous, nice, and friendly. At my request he adjusted the humidifier to make the air in our home more comfortable. He answered all of our questions about replacing our old HVAC system and water heater. It was a pleasure having him as our technician.
Tamara Bryan was an extremely fun technician ! She was very very knowledgeable and explained things simply and thoroughly ! She was prompt, efficient, tidy, and highly organized ! Would have her service the equipment in my home 24/7 ! Would highly recommend without any reservations !!! ( plumbing )
Randy was great, very knowledgeable and friendly. Explained everything he was doing. He went the extra mile to clean things up.
Technician, Marques Parker, was very courteous & took care of our problem quickly!!
Preston was all over this repair. Quick and effective. Kept me posted continually. Great experience.
Great job Mike and Israel! Professional and knowledgeable—plus just good guys!
Kevin was amazing. Kevin was extremely confident, knowledgeable, and professional. He too the time to go over all my questions thoroughly and never once made me feel rushed. His support was outstanding.
Randy is always on time he's very good at what he does very professional i can tell that he cares about he's job and just a all around great guy service one should be proud to have him on your team Thanks again Randy 👍
Israel Martinez was incredibly thorough and very helpful. Great job.
Great Service Thank You
Tech Mason was courteous and professional! Awesome job!! He was awesome!
Had a great service tech! Mitchel was right on time, very friendly and thoroughly explained what he was doing and what I should do going forward.
Brian (Frderico) Rodriquez was extremely helpful and understanding. He explained everything clearly. He discussed the benefits of a membership as well as the savings. I signed up today, which saved me money. I appreciate Service Techs that value their customers and does what's best them.
Marques Parker @ Tyler serviced my Air conditioner, and heating equipment on Friday.. What a great job !! I am very happy with the Service…
Keith did our heater maintenance today and found our 12-13 year old furnace needed some repairs. He explained everything very well and showed all our options of repair verses replacement. He was very kind and thorough! Whether we replace or repair Keith showed us multiple options with no pressure and just state…
Domenico was knowledgeable and took care of my issue quickly. Thanks!
Received ad for promotional furnace check. Expected to be scheduled weeks later as weather was cold. Was scheduled within a week! Preston arrived on time and began his checks. He was thorough and noted the CO levels and efficiency the furnace was producing. He took photos to show what he was doing and documenting…
The technician appeared knowledgeable and experienced, but he spent most of his time finding nonexistent issues and arguing with me. My furnace is four years old and has been serviced annually by ServiceOne. I trust your company and rely on your service. I asked him to adjust the water flow to the humidifier, but it seems he completely turned it off.
Keith was very professional and explain everything to me.
Recently had Mark S. out to give our Furnace a Service Check. He was awesome, very in depth, communicated what he was looking for and what he found in an easy to understand way while sharing pictures he took inside with a Borescope. We found that we need to look into replacing our system in the near future and he…
Showed up during the time slot scheduled. The technician Alan was very courteous and provided helpful hints and suggestions for the humidifier filter. I was very satisfied with Alan and Service One!!
Dean was very nice and gave a lot of information!
Expert, professional, courteous service.
Our family has used Service One for years. Love their work. Reasonable pricing, great value on the home warranty plan, and honest technicians. Chris helped us today and went above and beyond.
Service one has always been prompt and professional!!! Used them for complete replacement of HVAC system. Today was a 6 month checkup. Thanks to Kevin and Ricky for the great service today! Thanks for taking care of our heat and keeping us warm!!! Thank you!!!
He was wonderful, made the review quickly and efficiently.
Personable and professional
Five stars to Mr. Dean Barbee! Great service, kind, knowledgeable, and went above and beyond. Thank you Dean!
Wonderful
Preston was courteous, affable, quick and very knowledgeable about his profession. Highly reccommended
Joseph did a thorough job of inspecting our furnace, gave me some good tips on finding a new filter. He also recommended getting a humidifier.
My furnace stopped heating as a cold front rolled in resulting in a cold house and unhappy family. Brian R. was at my house taking care of things first thing this morning. Furnace is back in operation, house is warm, and the family is happy. Brian was prompt, professional, and thoroughly complete in his work. Top notch response.
tech was knowledgeable and thorough. Explained what he had done. Very trusting.
Great service all around, been with the company for years.
Very professional and knowledgeable! I appreciated it!
Joseph Bowley was so professional!
Nicholas Watkins from Service One came today to check our furnace. He was prompt, professional, and friendly. Nicholas checked our furnace carefully and explained what he was doing. Great experience from start to finish.
Larry was great-diagnosed problem with furnace-ordered part and back the next day. Furnace up and running and adjusted humidifier. I will renew my Service One warranty.
Polite , professional.
Very friendly and knowledgeable service technician.
My whole experience with Marques when he serviced my annual HVAC maintenance. All went very smoothly. He was kind, friendly and informative. Thank you Marques.
Excellent communication. The technician clearly explained the problems and provided useful system recommendations.
He was thorough and such a nice person. He changed my humidifier filter that had been missed by Service One for at least 10 years… I didn’t even know I had one. Will request him again
Dean did a great job. Efficient & knowledgeable. Answered my questions & showed general maintenance tips.
We have been Service One customers for years. Appreciate their professionalism and fair pricing.
Austin is a nice and exceptional service man. He explained to me what is wrong and how it can be repaired and checked on the part it’s not available, but they assured me when it arrives, they will contact me to have it installed. I hope Austin is the repair man again
Dean gave my HVAV heating system its annual seasonal service. He's was on time, personable, answered all my questions and concerns. I had a concern about my humidifier and he went out of his way to get the parts and fix the problems! I highly recommend him.
Service One has helped in many different ways such as air conditioning repairs, plumbing, etc and each time the price is right and the work is spot on!
Was on time and fixed what needed to be fixed In a timely manner. I wasn’t home but he called and updated me with everything also sent pictures. Highly recommended
Tyler was here for a fall furnace check. He seemed very knowledgeable, and was concise in his explanation of what issues I was experiencing. I felt that he took the extra time in helping me understand my total HVAC system. A very pleasant and knowledgeable young man!
Technician was very thorough and professional with excellent communication. He wrote down all recommendations for the long term health of our unit. Deserving of this five star rating.
They have been nothing but excellent in all the years we have been with them. Jolene is very knowledgeable and friendly. We recently had a visit with John Salmans and felt very comfortable talking about different options and used his advice and knowledge to our benefit. We will be with Service One for our future needs. Thanks Jolene and John. Outstanding.
Excellent service.
Everything went very smooth and the service technician was kind and answered all my questions fixed the problem thank you
Great experience with Service One in replacing my heating water cooler. They were timely and explanatory of the process. Nicholas W., Martin A. and Mitchell F. thank you for a stress free experience 🙏🏾
Joseph B did a great job walking through my service.
Kevin Devine was so good at explaining what service he provided, issues I might have and future options that made me comfortable. He was very nice and professional.
Larry is always so efficient. He explains things to me and never makes me feel like I’m asking stupid questions. He is more knowledgeable than any other HVAC rep I’ve ever worked with.
Very thorough and willing to explain everything
Marty was great! His customer service was exceptional!
very pleased with Kevin's service
Marques Parker did an Outstanding job (7 on a scale of 5 being excellent) helping us get our furnace back on line this 20° morning. We called service One at 7:30 a.m. and Marques was here by 9:30 a.m. and on his way by 11:30 a.m. He diagnosed the problem immediately and discovered the cause of the malfunction,…
Very attentive to safety issues
Ryan did a very professional job checking out our furnace answered all the questions we would highly recommend him
Our representative was so friendly and helpful. He was professional and answeeed all questions. Great experience
Sam provides great service.
Jason was a total professional, knowledgeable, and courteous, great customer service. Thank you Jason and thank you ServiceOne! 12/26/2025 Mark Shoopman came and did my annual furnace maintenance and was very thorough, professional and courteous. He took pictures and showed me the work he did and what needed to be…
What a great experience. Ricky jones did a fantastic job checking our furnace .He was quick doing his work and thorough and neat. Very nice person. We will use Ricky again in our house. Thanks for your help.
We had the most incredible experience with Joseph B. He was very friendly and professional. He answered all the questions we had and explained any work he did as well as services needed. He did not try to oversell us on anything and gave us choices for anything needed. Overall we would recommend Joseph B to our friends and family. Excellent experience!!
Joseph B was amazing technician. Great service!
Israel and Justin did great work . Very knowledgeable and professional in the performance of their work and customer relations.
Mitch was very friendly and had great communication.
I am super happy with Service One. I just had Christopher Ybarra out to do my annual furnace checkup and he did a great job and was super thorough. Christopher and the Service One team has been great to partner with for my home's maintenance and repairs needs.
Joseph Bowley is very friendly, thorough, knowledgeable and professional. I am very impressed with him when he serviced my furnace and humidifier for its annual check up today.
Technician went above and beyond! Fixed a previous problem from a prior call. Found a gas leak and repaired.
Thanks for being so attentive and expertly quick!!!
Travis Hoskinson fixed my leaking toilet by replacing the seal. When he arrived he was polite and immediately got to work. No more leaking-yea!
Sam was very knowledgeable and explained everything needed. He went above what was required. Very professional and knowledgeable.
Excellent Service! Very good. Thank you! I also really appreciated that Ricky came to check/do maintenance on the furnace just a couple of hours after I called for an appointment. That was great because my house was cold before he arrived.
I was so impressed with J. Bowley. Very informative. He answered all our questions. Called to let me know he was coming. Had a great sense of humor! He really knows his stuff!!
Chris is always so professional and calm. He's able to explain everything that he's doing and what I need to do on my end when the service is complete.
It helped me to know or have an idea of what expenses to expect when I have to replace the furnace and humidifier and Mai the Ac
Preston was great and did a fantastic job servicing my heater 👍. He answered all my questions, cleaned everything up when he was done and was very friendly and professional. He showed me what he'd done and also advised me on hardware needing further attention / replacement. Thank you Preston for the great job!
Joseph 'Joe' Bowley was great and very helpful. In addition to the annual checkup, he educated us on maintaining our humidifier. He showed us how to replace the water panel and coached us on schedule for it. He was very professional throughout his visit. Many thanks.
Very professional and there service man know what they are doing.
Super friendly and thorough, explained our problem in detail. One of the nicest techs we’ve ever had at Service 1..
Dean B did an excellent job this afternoon servicing my furnace. He explained everything he did thoroughly and the results. Awesome!! Replaced humidifier pad with the one Dean B recommended.
Dean Barbee was professional and answer all of our questions
Joe was great. Gave me additional info about a room temp issue we have and also on my unit .
Joseph Bowley was the tech and couldn’t be happier with the service. Very professional and knowledgeable and thorough. Thank you
They always do a great job we don’t ever discover price, but he saved us a bunch of money
Joseph Bowley did an excellent job servicing our furnace today. We have been using ServiceOne for many years. Highly recommended.
Great service
We were extremely happy with our service technician, Timothy Griger. He was very polite, knowledgeable, thorough, and low-pressure about our furnace. He was very pleasant to speak with and explained things well to us. We will definitely request him personally in the future for any HVAC needs that we have. Please…
Mike was on time and polite.
Marques Parker is great, friendly and professional. Answered all questions and addressed all my concerns. Provided me details if my system and recommendations moving forward. Highly recommend!
Preston Struckmeyer from Service One provided excellent and timely HVAC service. I had no heat and my new, high efficiency unit had an airflow problem that apparently is fairly common with these units especially when it gets extremely cold.
Service technician was thorough and competent! He explained everything and arrived on time! Excellent service!!
Chris was very knowledgeable and professional. Hope we get him again for our next furnace check up .
Very courteous and knowledgeable, thanks
Nicholas did a great job in serving our furnace. He explained and educated me on a couple of things about our unit. He was very polite and professional.
Repairman was quick and knowledgeable.
Our tech, Kevin Devine, was great! A great communicator and a very nice person.
Prompt and effective thank you
Joseph Bowley was very good and thorough. He checked everything and replaced our humidifier filter which we always forget about. He went over everything with us and asked if we had any questions. He also replaced the furnace filter which we had but don't always get it done every month. Thanks again for checking our furnace.
Kyle was courteous, professional and very knowledgeable.
Mark was awesome in his communication and professionalism throughout the whole process. He got to our home promptly and had the issue fixed in no time. Always great to get to know these guys as well. Very personable and knowledgeable too.Can’t say enough about Mark and would highly recommend.
This was a second call with this technician. He got my washing machine running the last time. He ordered parts and now returned to put them in. Very personable and explained everything clearly. He was also very clean. Both personally and cleaning up after himself.
Kevin provided fast, friendly, efficient service for a very fair price. Thank you Kevin and Service One.
Love Service One! Dean was out at my house today to do the annual check up on my heater. From the communication before he arrived, to the professionalism he showed while he was here, we were very impressed. He explained and documented everything with great details. I highly recommend Service One!
Kevin Devine was our technician and he was great! We would definitely recommend him!
Lucas C., my furnace maintenance specialist, did a great job during my annual furnace maintenance check. Prompt, courteous, knowledgeable and thorough. Changed out furnace filters and home humidifier filters I purchased on my own awhile back. I'll ask for Lucas the next time I have an issue with my HVAC system for sure.
Very thorough preventative furnace check-up and adjustment. Service like this is why we have maintained our plan for over 20 years.
Well prepared, courteous, professional.
Beyond excellent service
I was having my annual furnace inspection done today. My service technician, Preston, was absolutely awesome. While performing this inspection he noticed a couple equipment problems that could have resulted in a serious health issue if gone undetected. He recommended two service options to correct these problems…
Israel Martinez
Mark was thoroughly complete with explaining my HVAC needs. Great job
ServiceOne continues to meet all my expectations, from setting up the appt. to having awesome techs, like Kevin Devine, who is friendly, professional, trustworthy, and who I valued his recommendations and feedback! Great job, and thank you for making me feel like a valued customer!
Joseph B. Was super friendly and helpful with the furnace inspection!!
Professional, knowledgeable, and friendly.
Kevin the Tech was polite, went right to work on the annual furnace check. The check completed was quite thorough, and Kevin noted that he was aware of the furnace on year9 of its 10yr warranty. Very happy w/his work & result of continued efficient furnace.
I had four different Service One technicians at my house in the past week, and all four were absolutely great! Marty (master plumber) and Mitchell (water heater) removed our old water heater and water softener and installed a new water heater and water softener. They took great care to keep my home clean as they…
The service representative was very knowledgeable and helpful.
Keith was very professional and explained what he would be doing and had recommendations when he was finished. I would recommend him for any service work needed on your furnace.
Justin reviewed our furnace situation and gave us all the options that were available Justin is very knowledgeable and can explain technical terms in was that are easy to understand. He listen to our concerns and question and answered everything to our satisfaction. Justin, gave us a proposal on a new system and I…
Nicholas was very knowledgeable, professional, and helpful. He answered all of our questions. He listened to our concerns and helped resolver our concerns. We are very happy with Nicholas and would highly recommend him!!
Dean did a great job on my annual furnace PMI today, 17 Nov 2025. He was very professional and completed a thorough inspection. He called prior to arriving to alert me he was on his way this morning. Very pleased with the service Dean provided. Appreciated the email from Service One with photo of Dean prior to his arrival at my home.
Great service, we have used Service 1 for years! Technician was super knowledgeable, efficient and friendly would use him in the future.
Travis was personable and efficient.
Tom and his crew were on time, pleasant, knowledgeable and efficient. Could not ask for more in regards to the service I received across the board.
He was very polite and did a great job on the furnace. Thank you
Marques Parker did a great and thorough job during the maintenance inspection. Unfortunately my furnance (30 years) is on its last legs. Marques walked me through my options for a replacement, got a finance plan in place and scheduled the appointment for the new install. While I wasn’t in the market for a new…
Malo was an excellent service technician. He was professional and courteous. Ii would choose to have him work in my home every time if I had the option.
Chris is very courteous, polite and professional
My husband and I have been with Service One since it was included with the purchase of our very old house, 27 years ago. We think it is cost effective, and gives us peace of mind. Everyone is efficient, reliable, knowledgeable, courteous, and neat and clean. Thanks guys!
Mark Shoopman was very helpful in informing on what he serviced. And what needs to be done in future.
Marques was excellent I would give him10 out of 5. Clearly explained everything. Very nice and polite.
Brian was outstanding very professional and friendly i would love to have him back again
Best visit I have ever had fot a furnace check. Incredibly thorough!
Convenient timer, and on time. Professional
Joseph B was wonderful!!! He did a great job!!
Very professional and respectful!
Tim Griger performed annual maintenance on our furnace. He was very thorough, explained every he did, and the results were excellent. 👍
Our technician was friendly, timely, and did a thorough job on inspecting our furnace.
Mitchel was outstanding! He was very through in his inspection and explained everything so that I understood! Highly recommend him!!
Great service. Took care of everything, very friendly and informative.
Prompt, professional service. Every time, all the time for the past 4 years!
Justin did a great job explaining installation process of new furnace and explaining the options that go with it. We feel very well informed about what we’re getting. he did a great job setting up the financing process.
Service was excellent. Chris was clean, courteous and did a very good job.
TimeKevin was extremely thorough and congenial. Thank you for the good work.
Great service man. Did not try to rip me off, unlike most others. Now Preston is and will be my only service man
Joseph Bowley did wonderful comprehensive furnace inspection and cleaning.
Dean Barbee was thorough and professional.
Joseph Bowley was out Tech. He did a through check of our furnace. He gave us a report of things that will need done , probably next year, and an estimate for them to do the work. He was very friendly and competent, if you get him as your technician you will know exactly how your system is functioning.
Luke was awesome! Very detailed and informative.
What a smart, wonderful, respectful maintainer's man! He was so knowledgeable and I felt very comfortable with him in the house. He deserves a raise!!!!!!
Great 👍
Marques Parker was awesome to work with! Friendly, respectful, and fast working!
They have always been very responsive and able to handle both the big and small issues. Glad to have them as a resource that I can depend on for piece of mind.
Mike, serviced my toilet and did a great job. He explained everything he did and showed me how it improved. I have had a service contract for 14 years and have always had excellent but the office folks and the service men.
Tyler and John were professional and efficient in assessing our situation and presenting potential solutions. Our questions were answered, and we were very pleased with their service. We have been customers for years, and we will continue to call ServiceOne when the need arises. Adler was proficient, professional,…
Job done right
Marques was very professional. But also friendly. He took time to really check out our furnace and air. He explained a lot about each one. I would highly recommend him to everyone.
Great service, will done.
Marques was awesome. Great technician and highly recommend.
On time. Very professional
Sam was efficient, helpful and did an excellent job identifying the problem. Justin was informative and helpful about our furnace replacement options.
Jason W came for my annual furnace check. He called before coming to let me know he would be at my home in a few minutes. He was polite , helpful , patiently answered all my questions and gave me very helpful advice. It was an excellent check up and I learned helpful information from my experience. Service One has…
Very friendly service tech! Showed us what was the problem and explained everything clearly. Helped us choose the right system and made sure he answered all of our questions and concerns.
Preston was fast, efficient and polite. He is also a great source of information. I learned some things about my furnace that I am able to do myself in effort to maximize efficiency. Thank you Preston!
Professional serviceman. Did an outstanding job. Let me know how the furnace was aging and what to expect.
Dean was thorough and explained exactly what he did during the hearing maintenance appointment.
Chris did a really good job letting me know what needed to be done and the possibilities should the first attempt fail. He was courteous and cleaned up after the job.
Great notification notices of arrival time. Service tech Tim was polite, respectful, knowledgeable and efficient. It was a maintenance check on the furnace, but he also worked on leveling the A/C outside, at no charge. Ty Service One!
Ricky was on time, did a thorough inspection of my Daikin and humidifier. Very pleasant man. Was respectful of time for my next appointment I needed to leave for. Thanks Ricky!
Preston was on time and very informative.
ServiceOne customer service promptly put me on their schedule for same-day service, and my rep Brian, was kind, professional, knowledgeable, and gave me some great suggestions.
Marques performed a very thorough evaluation of my furnace system. He identified some problems that were corrected, but advised me of some potential issues I needed to consider as my furnace is getting older. He brought up a few purchase options which I said I would need to think about and prepare for. He was a very…
Mark was so nice. Very smart and helpful. He explained everything in detail. I didn't have to pay anything for today, since I am getting a new furnace.
Marquis arrived on time and got to work quickly. He explained the status of our furnace and what maintenance needed to be done thoroughly. He was very pleasant and professional.
Ricky arrived, introduced himself and explained what he’d be doing, and got to work!
Sam Webster HVAC Service Tech was very professional and knowledgeable. He explained the maintenance being done and just an over awesome person. We hope to get him on our next HVAC Check/service.
Reliable maintenance. Great service thanks Mike Zero paid for excellent service. Our service contract contributes to our peace of mind. Thanks Ricky for checking out our furnace for free!
Cliff was most professional and knowledgeable. I do, however, feel that I should not be assessed another $100 charge, since another service man was here for the exact problem 2 months ago and he said nothing was wrong.
Great service! Took care of everything that we needed and answered all of our questions.
Perfect service
Marques did a great job and had great customer service!
Alan came out and did a great job as always explaining what I can do to keep unit running efficiently. He has been the man since I signed on with Service One and wouldn’t have it any other way.
Mitch was here this morning as scheduled and completed the annual furnace service check. He was very professional, courteous and thorough. I have always been happy with the service we receive from ServiceOne.
Dean: on time, respectful and answered questions with terms easy to understand. Conducted a thorough inspection and helped install new filter I had purchased.
Fred was very professional and friendly and explained what cause my issue and made recommendations how to get it resolved.
Service One has always done an excellent job of maintaining our HVAC system. I highly recommend them!
Prompt courteous service as always. Found a problem with humidifier we didn’t know about. Would always recommend them for service when your warranty runs out. Over many years they have been a huge benefit to us.
Repaired humidifier! Did a really good job!
We had Christopher Ybarra service our furnace today. He did a wonderful job and was very thorough. Service One is lucky to have him on staff👍
Always on time,very professional,courdious. Top notch company.
Marques Parker did a great job and was easy to work with.
Marques was very polite and professional.
Service One has always been good for us in expertise and friendliness of service people
Guy was great, knowledgeable and helpful
Chris called ahead of time . Came on time cleaned pipes under sink. Professional, explained and finished with a smile.
Great technician
Mark, the service tech, was great. This review is nothing against him. Came for a routine maintenance. I was told I needed new AC/furnace. I don’t doubt that that might be the case, however, the quote was extreme! The low end was like a high end quote for most companies. The low end quoted to me was 18,000. Which…
Marques was extremely knowledgeable and very friendly. Highly recommend!!!!
Nick, Lucas, and Justine were punctual, professional, kind, and informative about my furnace and a/c systems. Ty 🙏.
Sam was very knowledgeable. Great customer service.
We have been customers now for going on 15 years or more now. They are always reliable, prompt and are a terrific company. Nothing but good things to say about Service One!
Brian and Israel came by today excellent work highly recommended. Thanks guys.
I am on service one plan. Good employees. Furnace check is free. I trust service one prices are reasonable.
The technician did an excellent job. The problem we had was with the time it took to get the parts and the excuses we got when we asked for updates. We were initially told 3-7 days to get the parts. We waited over a month for the parts to arrive and then another week for the installation.
Tech,Don, was very efficient! Was able to replace part in less than 30 minutes!
Had Marques Parker as my Service One Heating tech perform the annual PM on my heating system. He was very thorough and took the time to explain things to me and answer all my questions. Very friendly, too - would highly recommend.
Marquis came to fix our A/C. He was very professional and did a great job. Service One on the other hand is overpriced.
Israel Martinez and his helper Bryant were great. I had a maintenance check on my heater and he showed me were I was having a concern and provided recommendations. He set up an appointment with the sale representative. He also tried connecting my thermostat to my internet. This was a first because I didn’t know…
I had my annual furnace inspection this week. In addition to servicing the furnace, he let me know when another company installed it with the humidifier, the humidifier was never actually wired in! I will follow up on that. Additionally, he showed me how to used the auto functionality on my thermostat. I didn't…
I truly appreciated the quality, professionalism, timelines, and kindness of my technician KYLE. Service One employs the best! And customer service via phone is and always has been a pleasure.
He was vary polite and efficient.
👍 all good
Great service
I have a high end Daikin fit system and he Isreal Martienez knows his way around it like it was nothing. Really knows what he is doing.
John was on time was very courteous, very thorough and made sure all my questions were answered before he left top-notch service
Preston was very knowledgeable of his job and did it professionally. I enjoyed visiting with him regarding my situation and listening to available options. I very nice young man who I would highly recommend.
He wa great! Explained everything that he was looking at very well, was friendly and professional
Israel did a great job! Very punctual and finished quicker than anticipated.
The technician was polite and on time. He provided good service.
Preston was great. Told us everything he done checking out furnace so ready for winter.
Chris was thorough, efficient and knowledgeable. He was very easy to talk with. I would highly recommend him!
Marques was great! Very respectful and explained the problem. He fixed it in 40 minutes and our AC is working like a new machine!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 643 | $13–$83 |
| Heating system maintenance | 250 | $18–$135 |
| HVAC system repair | 198 | $27–$282 |
| Heating system repair | 159 | $19–$205 |
| A/C system maintenance | 158 | $19–$166 |
| A/C system repair | 102 | $114–$535 |
| Drain cleaning | 86 | $248–$493 |
| Heating system installation | 69 | $1.1k–$2.1k |
