Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREServiceOne Heating, Cooling, Plumbing, and Electrical
Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 81% of sink repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 83% of sink repair services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 99% of sink repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 29% of sink repair services.D
29
Reviews for your job
Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.
ServiceOne Heating, Cooling, Plumbing, and Electrical for HVAC system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.212
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
All 212 Google reviews tagged “HVAC system repair” · showing 20
PatriciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Wonderful great service
Paid $1–100Reasonable priceHVAC system repair
GlennLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Mark did a wonderful job. He identified all issues and took his time going through my furnace.
Reasonable priceHVAC system repair
Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Bryce S6 was great Very thorough, courteous and informative
Paid $1–200Great priceHVAC system repairHVAC system maintenanceService not listed
Arthur4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I had another experience with Service One that was outstanding! There was great communication from the office about the arrival as well as from Malo. Malo was very personable and thorough. He seemed to espouse more the importance of doing what is right for the customer. He went out of his way to secure the part…
Paid $1–100Great priceHVAC system repairService not listed
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Excellent.
Great priceHVAC system repair
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Sam did a great job. Very polite and professional. Thanks a lot Sam.
Paid $100–200Reasonable priceHVAC system repair
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Our technician was super nice, polite and professional. He came in a very timely manner. He did a great job . We are very happy and very satisfied. .
Paid $1–100Great priceHVAC system repairHVAC system maintenance
Candice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Joseph was very personable, professional, and friendly. He was very detailed in explaining how he would service my AC. He was more than thorough. We have never had our AC serviced they way he did.
Paid $1–200Great priceHVAC system repair
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
He did an excellent job!!!
Paid $1–100Great priceHVAC system repair
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Again, great service!
Paid $400–600Reasonable priceHVAC system repair
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Great customer service! Helped explain everything well I would understand. Even went out if his way to help change a light bulb I could not reach.
Paid $1,000+Great priceA/C system repair+ Responsiveness+ Punctuality+ Quality
JACK5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Knew exactly what was the problem another perfect job thanks awesome job
Reasonable priceHVAC system maintenance
Archie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★
Awesome service. Nick knows his stuff, pinpointed the problem and fixed the issue. I cant ask for more. If your thinking about getting a home warrant? I suggest Service One.
Paid $100–200Reasonable priceHVAC system repair
BillLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Mason was very professional and friendly. His finished work is impressive!
Paid $1–100Great priceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Pat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Thank you, Nick for your wonderful service. Stay safe stay warm and thank you for keeping us warm.
Paid $1–100Reasonable priceHVAC system repair
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Ricky was very knowledgeable, friendly and respectful of my home. He did a fantastic job. Thank you!
Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceInstall thermostat
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Marquees Parker did a great job!
Reasonable priceHVAC system repair
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Technician was professional, prompt and knowledgeable.
Paid $1,000+Reasonable priceHVAC system repairHeating system installationInstall AC
Roberta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Very helpful provider. Great service.
Paid $1–100Reasonable priceHVAC system repairHVAC system maintenance
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Very good experience
Reasonable priceHVAC system repair
Price
$83-69% vs typical sink repair services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 38%Reasonable 52%Overpriced 3%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 643 | $13–$83 |
| Heating system maintenance | 250 | $18–$135 |
| HVAC system repair | 198 | $27–$282 |
| Heating system repair | 159 | $19–$205 |
| A/C system maintenance | 158 | $19–$166 |
| A/C system repair | 102 | $114–$535 |
| Drain cleaning | 86 | $248–$493 |
| Heating system installation | 69 | $1.1k–$2.1k |
