ServiceOne Heating, Cooling, Plumbing, and Electrical

Wonderful great service

Mark did a wonderful job. He identified all issues and took his time going through my furnace.

Bryce S6 was great Very thorough, courteous and informative

I had another experience with Service One that was outstanding! There was great communication from the office about the arrival as well as from Malo. Malo was very personable and thorough. He seemed to espouse more the importance of doing what is right for the customer. He went out of his way to secure the part… Read full review

Excellent.

Sam did a great job. Very polite and professional. Thanks a lot Sam.

Our technician was super nice, polite and professional. He came in a very timely manner. He did a great job . We are very happy and very satisfied. .

Joseph was very personable, professional, and friendly. He was very detailed in explaining how he would service my AC. He was more than thorough. We have never had our AC serviced they way he did.

He did an excellent job!!!

Again, great service!

Great customer service! Helped explain everything well I would understand. Even went out if his way to help change a light bulb I could not reach.

Knew exactly what was the problem another perfect job thanks awesome job

Awesome service. Nick knows his stuff, pinpointed the problem and fixed the issue. I cant ask for more. If your thinking about getting a home warrant? I suggest Service One.

Mason was very professional and friendly. His finished work is impressive!

Thank you, Nick for your wonderful service. Stay safe stay warm and thank you for keeping us warm.

Ricky was very knowledgeable, friendly and respectful of my home. He did a fantastic job. Thank you!

Marquees Parker did a great job!

Technician was professional, prompt and knowledgeable.

Very helpful provider. Great service.

Very good experience

Annual AC maintenance. Chris was very thorough. I don't remember any repairman taking the whole outside cage off of the unit to clean it. He was courteous & tolerated my little dog also.

The technician was very professional and explained the problem as he corrected it. Provided maintenance advice for the future.

Great service for decades and today was more of that. Recommend this team to everyone!

John Salmans was awesome to work with!

Quick service and very knowledgeable technician. Very happy with service. Sam was very knowledgeable and efficient.

He did a great job!

Technician was VERY professional and nice. Helpful in advice concerning my AC and the working of it. He was quick and wanted to make sure I had a working unit before he left. Thank You!

They are amazing. They are very efficient, staff and technicians are kind and courteous. And very explanatory on what they are repairing. Jackie Stubbs

Don came out and quickly diagnosed the issue with our blower fan on the furnace, and got a new one installed the same day. He was very polite and efficient. I would highly recommend Service One.

Israel came to my house to fix an issue with my HVAC fresh air intake as part of my service plan. He was a professional and did great work. We really appreciate him!

Marques Parker was very helpful in what would otherwise be a difficult situation. He provided a lot of info and documentation that helped me make a decision and feel good about it. (New HVAC unit for the home)

Mark with Service one made a call to my home today. He thoroughly checked out my Heater and A.C. System and informed me of all the issues I had. He explained the issues in detail, repaired issues on site and came up with a plan to address my future needs. Thanks Mark for your help and professionalism!

Don fixed @saved my 20 year old dryer. Happy to be able to do laundry in my own home.

My stovetop was leaking gas!! After checking the entire system the regulator was changed!

Dean performed this warranty repair with great competency

My service was covered by warranty so I was very happy

The furnace replacement team (Adler Draper) arrived on time. Clean up was thorough. This was a very cold day. They worked to finish before the home got cold. Overall, outstanding work and courteous service. Thanks to John Salmen. We feel we got fair and valuable products and service. We highly recommend ServiceOne. Thanks.

Chris did a great job of identifying the problem, checking the furnace upper limit switch for damage and getting it back to the smooth running unit it is.

Emergency repair

He came out on a Saturday and was able to fix my furnace. I have always received great service from them. He did a great job!

Israel was super helpful and did a great job!

Well we have had your service for a while now and have very pleased, until Keith showed up! I will describe the experience as a shake down/con job. He came to do our complementary furnace inspection. At the end he explained to use that our downstairs furnace needed to be replaced immediately and was leaking carbon… Read full review

Keith was fantastic! Friendly, very communicative and a straight shooter. This is why I enjoy having ServiceOne for my home warranty. The service is ALWAYS exceptional!

Christopher came to check out my humidifier on my furnace through my Home Warranty with Service One. He got it working and showed me how to change the filter. Without asking, he did a complete inspection of my furnace, with explanations of what he was checking and the results.

Good customer care.

Ricky J. and his ServiceOne team did an amazing job of repairing out humidifier and demonstrating our new heating system and online thermostat. It was a multi-day project and they were professional, helpful and very cleanliness conscious. They reinforced our confidence in our 15 year ServiceOne relationship.

This gentleman was wonderful fixed our kitchen drain quickly. Even recommended where I could find a drain snake long enough to complete the job myself. The one I could find in our local store wasn’t long enough. Thank you.

Preston was all over this repair. Quick and effective. Kept me posted continually. Great experience.

Great job Mike and Israel! Professional and knowledgeable—plus just good guys!

Ricky was hard working, pleasant and completed the work very well.

Very informative and professional

Ricky Jones had great customer service skills. Very empathetic to the customer during a furnace repair. Being an educator myself I loved how he explained every component and gave me more information about what his job duties are. Also Austin edinger fixed my heating element in my ovenbsnd washer issues. He was very… Read full review

Tyler was the serviceman who came. He did a great job checking out what our furnace problem was and I’d highly recommend him as someone to ask for!

Service was great, very professional, will recommend all my friends to service one

Marques Parker @ Tyler serviced my Air conditioner, and heating equipment on Friday.. What a great job !! I am very happy with the Service…

On time, very professional. Very professional, explained everything very clearly.

Domenico was knowledgeable and took care of my issue quickly. Thanks!

Polite and knowledgeable. Excellent service!

Dean was very nice and gave a lot of information!

Dom was quick and to the point. It’s what I needed on a busy day

Joseph Bowley did a phenomenal job and explained everything to me.

Thursday we had a tech (Tyler W) come out to look at our broken heater. He was very polite, explained everything a way I could understand, and he was super patient! Not once did I feel rushed or pressured into a purchasing one thing over the other. Unfortunately, our HVAC system is 23 years old & the outcome was… Read full review

Reporting our heating problem was easy and service was very quick. Our repairman, Mark was very knowledgeable and pleasant. He got us fixed right up.

Great customer service. Listened to my issues. Explained options thoroughly. Didn't push anything i didn't want.great person and interactions!!!!!

He was honest about what had to be done to make the system work correctly. He told us the price and how soon they would have the parts. Afterwards he reset the thermostat and explained how it woks and suggested the location for any sensors we wanted to place in our house. He worked hard and efficiently.

My furnace stopped heating as a cold front rolled in resulting in a cold house and unhappy family. Brian R. was at my house taking care of things first thing this morning. Furnace is back in operation, house is warm, and the family is happy. Brian was prompt, professional, and thoroughly complete in his work. Top notch response.

Our Service One technician, Domenico Presutto, did an excellent job getting our HVAC up and running again. He was friendly and professional.

Outstanding serviceman. So informative. Also very friendly. I was comfortable with him in my home. A special thanks to him and the prompt response. THANK YOU

It’s a tale as old as time. I wake up at 7:00am to a house that’s 57F degrees and a furnace that is no longer working. I called Service One, Sam showed up within an hour and had it diagnosed in less than five minutes. One hour later, Sam was back with the part and had it up and running before 11:30. It went from a… Read full review

Very professional and knowledgeable! I appreciated it!

Did a great job. Very nice, courteous and professional. No charge. Part of annual maintenance on boiler system.

Punctual and efficient technician. Dominico was able to apply a functional bandaid that'll keep us warm until a permanent solution is executed.

Great service repair by Israel. Fast diagnostic and thorough repair. He even reminded me to put in new batteries in my electronic thermostat as they were also low. :) Would definitely appreciate working with him again- friendly and knowledgeable. He stayed until he confirmed there were no additional issues and the odor from furnace issue had disappated. .

Mitch Anderson was a rock star. He knew his stuff, identified the problem, fixed it, and coached the homeowner (me) for future success. Win-win.

Kyle was very precise on explaining what he was doing while performing his inspections of our HVAC systems in our home.

Efficient and honest service, walked me through the issue and was able to get my system back online without costing me an arm and a leg.

Great experience with Service One in replacing my heating water cooler. They were timely and explanatory of the process. Nicholas W., Martin A. and Mitchell F. thank you for a stress free experience 🙏🏾

Israel always does a fantastic job. He is honest and thorough!

Dean Barbee came on a weekend and solved the problem with the furnace. I was thankful the he came and was so good about explaining it to me.

Nick came and promptly fixed my garage heater. The consistently friendly personalities of their service technicians coupled with their expertise impresses me.

Marques Parker did an Outstanding job (7 on a scale of 5 being excellent) helping us get our furnace back on line this 20° morning. We called service One at 7:30 a.m. and Marques was here by 9:30 a.m. and on his way by 11:30 a.m. He diagnosed the problem immediately and discovered the cause of the malfunction,… Read full review

HVAC rep, Malo LaCombe, is fantastic!

Sam did a great job,answered all my questions, was in and out quickly and was very friendly. 🙂🙂🙂

Our tech Brian was amazing. Patiently answered all of our questions and fixed our issue! Will request him again.

Dean Barbee was very polite and thorough. He explained preventative measures we can take to extend the life of our furnace and showed us what to look for if it begins to act up again. Dean was able to complete the repair quickly and get our home warm again.

By far we had a great experience with the installers that tore out and installed our brand new furnace, very prompt, courteous, and very professional

My Service Technician Jason W did a great job. He came on time and helped get my furnace up and running within an hour when it was extremely cold outside. Glad I went with Service One!

Excellent service! Technician stuck with it to make sure the furnace was fixed and stayed fixed. Highly recommended.

Tim G. was outstanding! He knew exactly what needed repair and went back to the shop to secure the proper components. He is very personable and professional as well. I give him the highest possible marks and would very much recommend him! He saved the day. Thank you Tim.

Preston was professional, helpful, and knowledgeable.

OUTSTANDING SERVICE!! OUTSTANDING TECHNICIAN!!

Very professional and there service man know what they are doing.

Malo was very thorough. He fixed the problem we had and several other issues. Thanks!

Seth and Sam were great! They were extremely helpful and professional when fixing my HVAC system.

We were very happy with our experience with ServiceOne! Israel, the HVAC legend, had us up and running in no time. He had parts on hand and was able to fix the problem that broke our gas valve in the first place too. We ended up getting a maintnence contract with serviceone to prevent system failures in the… Read full review

Marques was great! He was very knowledgeable, patient, personable and courteous. I enjoyed talking with him.

Preston Struckmeyer from Service One provided excellent and timely HVAC service. I had no heat and my new, high efficiency unit had an airflow problem that apparently is fairly common with these units especially when it gets extremely cold.

Very knowledgeable person. Showed me all the options and did not try to pressure me at all. I really appreciate that.

Nick was very professional and I’m very proud to be apart of the service one home warranty program.

Kyle was courteous, professional and very knowledgeable.

This was a second call with this technician. He got my washing machine running the last time. He ordered parts and now returned to put them in. Very personable and explained everything clearly. He was also very clean. Both personally and cleaning up after himself.

Mark did a great job. He found the problem with our furnace, fixed it quickly and we had heat again!!! Mark took his time to educate us about a furnace and our options in the future.

Tyler was great and extremely helpful. Very thoughtful and was able to easily explain the issue and our options. Great customer service.

Service rep was friendly and knowledgeable. He did the job in a timely manner. No complaints from us.

Quick courteous service! Thanks!

Israel Martinez is amazing. He was here a month ago and found the crack in my heat exchange. That led to a new furnace. The new furnace was making noise last night. He not only found the issue but fixed it and a couple of issues with the install. He is friendly and a nice young man. I hope you send him again when I need work done.

Justin reviewed our furnace situation and gave us all the options that were available Justin is very knowledgeable and can explain technical terms in was that are easy to understand. He listen to our concerns and question and answered everything to our satisfaction. Justin, gave us a proposal on a new system and I… Read full review

Nicholas was very knowledgeable, professional, and helpful. He answered all of our questions. He listened to our concerns and helped resolver our concerns. We are very happy with Nicholas and would highly recommend him!!

Sam was outstanding. Very knowledgeable and explained everything to me in detail. 5 star service

Nick came out to install my furnace blower fan that Sam had ordered last week. Nick showed me & explained how the old fan was out of balance. He was very courteous & professional.

Marques was excellent I would give him10 out of 5. Clearly explained everything. Very nice and polite.

****Update 11/7/25***** Paid way too much for a unit that stopped working after 2 months! Called for service at 7pm its now 11:30 PM and they never showed up! Worst company ever, waste of money. Too add to the issues I would also like to mention your system changed billing and did not retain my automatic payment… Read full review

Justin did a great job explaining installation process of new furnace and explaining the options that go with it. We feel very well informed about what we’re getting. he did a great job setting up the financing process.

Dean Barbee was thorough and professional.

Our experience was excellent…Marty, Mason & Jeremiah did an excellent job. They were all professional & were sympathetic to our plumbing issues.

Great experience with Mike.

Most of the time good service. But I needed the thermistor on my dryer replaced and the Tech told me the part was not manufactured anymore. So I was out 80$ and instead of full replacement i was granted a 400$ credit at NFM towards a dryer. Instead I called another appliance repair company and they found the part… Read full review

On time. Good communication. Good service.

Diagnose and replace faulty blower motor and switch in my furnace. Did a good job.

Tyler and John were professional and efficient in assessing our situation and presenting potential solutions. Our questions were answered, and we were very pleased with their service. We have been customers for years, and we will continue to call ServiceOne when the need arises. Adler was proficient, professional,… Read full review

Marques Parker. Personable, friendly. Knowledgeable…pointed out possible issues in the future. Offered services, reminded me of maintenance and pricing.

Marques was wonderful! Friendly, knowledgeable and fast! Thanks for your help today!

I wanted to thank Marques for coming out to troubleshoot our furnace. He got it up and running and was very professional. He did a great job of explaining everything and answering questions. I appreciated the fast and efficient service from when I called for the appointment to the service call. Thanks!

Marques was prompt, communicative, and personable. He checked our furnace thoroughly and offered multiple options for repairs both for short and long term needs, providing potential pricing as well. I would request him again.

Mark was so nice. Very smart and helpful. He explained everything in detail. I didn't have to pay anything for today, since I am getting a new furnace.

The technician, Sam was excellent, a solid communicator and very thorough. In addition we contacted Service One when they opened and Sam arrived in about 90 minutes. Great service!

Guy was great, knowledgeable and helpful

Did a great job explaining things

Israel and Brian are fantastic.

Marques Explained everything very

Nicholas was wonderful! Really nice, patient and compassionate. I have 6 dogs that were calm with him. They aren't like that with anyone. That says alot about a person.

Marquis came to fix our A/C. He was very professional and did a great job. Service One on the other hand is overpriced.

Great service. Thank you for the quick turnaround. Thanks Marques for great service

Great service very knowledgeable! Jeff Hall was very knowledgeable and great service took time explain the process need a raise

Great job. Excellent communication & Explanation. Thank you /epf

Clean, polite and thorough service.

Preston was helpful and informative. He diagnosed the issue quickly and provided information that helped me to make a decision regarding my AC unit.

Tim did a great job! He is professional and courteous. Thanks for a job well done! I will be reaching out to ServiceOne for any future AC needs.

Israel did a great job! Very punctual and finished quicker than anticipated.

Mike was very courteous and informative about not only the A/C repair we needed.. but its cause and suggestions on regular simple maintenance. We also purchased a service plan for future peace of mind. Also on his recommendation. Thanks Mike!

Marques was great! Very respectful and explained the problem. He fixed it in 40 minutes and our AC is working like a new machine!

Very nice, explained things very well and professional. I appreciated his knowledge.

Justin did very good. He was kind and professional.

After looking at the system Israel said the thermostat needed to be replaced because the current one could not communicate with the furnace. He replaced the unit on the furnace and installed a new thermostat. He showed me how to operate the new thermostat and it was easier than the old one and I thought the old one was easy to operate!

Very nice and helped me to understand the issues with my AC unit and the details of my home warranty.

Mike Mcbreen was very knowledgeable about my air conditioner. He explained what was wrong with it and fixed it. Go with this guy he knows what he’s doing!

Just had Marques Parker take a look at our AC that was making some noise. Very friendly, professional, respectful, and knowledgeable. Fixed the issue, and walked me through his findings. Great experience!

Recently had ServiceOne out for annual HVAC checks. Dean did a thorough service of both AC and furnace and noticed the capacitor output was below the recommended range and replaced it to the correct output levels. The AC had been working fine and I hadn't noticed any symptoms. He did a great job of explaining the… Read full review

We were preparing for a dinner party when we noticed the A/C was not cooling. Nicholas was here within 30 minutes of my call. He was both professional and courteous. He quickly discovered the issue, but also double checked for any other possible concerns. He resolved the issue and we had our house cooled in time for our gathering.

Preston came to my home and cleaned our unit and also changed a part. He was efficient and did a thorough job of explaining what he was doing. Very professional!

All Service one professional were polite, and informative.

Thanks! I can sleep now!!

Everything went great knowledgeable and gave some great advice.

John did a great job explaining the issue and provided next step info. Spent a lot of time explaining the options and the cost. Has years of experience and knowledgeable. Extremely patient with me and found options that made sense and fit my situation. Current system 17 years old and needs replaced. Did not pressure me to make a quick decision.

Marques Parker came in clutch with the ac check up. Told him what happened and he helped with all the questions I had, and even took time out of his day to show me what a new ac unit would cost. Service one for the win!! 🏆

Diagnosed and fixed my AC unit in less than an hour.

Great service and Kyle is a great guy. Explains to you what’s happening and great at his job! The unit was under wa

Larry went right to work, and finished by the time stated. He was professional. I would recommend service one to everyone. When I needed immediate help there showed up and made the process simple. I have my infant granddaughter in my home weekly, so this could have been an unbearable situation. Thanks to service one… Read full review

They have done a great job every time I have needed them. They are very clear about their work and their pricing.

I had these guys come out and replace my furnace.Central air and water heater. Is top notch quality work.