ServiceOne Heating, Cooling, Plumbing, and Electrical

Ron my service tech appeared very knowledgeable. Did not rush, and did a thorough job. Very friendly and explained things well.

Marques explained everything to us & gave us options for when it's time to purchase a new system. He was easy to work with & very detailed.

Service One is very reliable always courteous and call when they are on their way. Our technician explains what they do any if we have any questions.

Mark did an outstanding job in checking everything on my furnace. He explained all that he checked and did while he was here. The best service I’ve ever had! He is very good at his job. He was also friendly and was easy to talk to.

Excellent job and explanation of what was done and needed.

Service is great, scheduling needs some understanding. I do feel being a member has lost some of its value.

Sales person Anthony did an excellent job explaining how Service One cleans air ducts, etc. He took pictures and then explained each package simply for me to understand. Looking forward to having our air ducts cleaned by him.

Mitchell Flash and Mason Smith were both great. They were here early to install a new water heater. They were cordial, quick, and efficient and explained everything well. It only took them two hours to install and explain everything.

Craig showed up on time , diagnosed my problem and provided me with options. At no time did Craig try to upsell me. Craig like the company he works for is a man of integrity. Second call: Was having issues with my led can lights, diagnosed the problem ordered and installed parts. Showed up on time and we're… Read full review

Service tech Jesse was one of the nicest and knowledgeable techs I have had from service one - wish there were more like him out in the work force ! He was great!!

Arrived on time. Great service. Christopher Ybarra was very professional and did a great job.

Mark was great! He explained all our options and answered all our questions. He’s definitely one of your best! I’d absolutely want Mark back for any return service in the future! Thanks, Mark!

We have been customers of ServiceOne since we moved to Omaha in 2017 and have always been very pleased with the service we received. When the opportunity came up to have our ductwork cleaned we definitely said "yes". Anthony Ayala was our service person and he is spectacular. He was very efficient and careful with… Read full review

Very friendly, he did an excellent job checking out our furnace. Very thorough. Advised on the condition of our furnace when he was done. Very pleased with his work. .

Mike was great! Very informative and provided my household with great knowledge about our condition to our services. Thanks Mike!

Service One has done a good job for us for 20 years now.

Alan was a great service rep. He was very professional and friendly. Replaced a few parts and got my system tuned up for the season. Even gave me some pointers to save money on system maintenance. Just another reason I always recommend Service One to family friends.

Nick did a SUPER job with my annual furnace checkup. He explained each step. Very professional!

The technician Marques Parker that came out was very thorough. He explained the service in great detail and answered all questions. Very nice young man. Thanks for great customer service as well as thorough work!

Tech was pleasant, informative throughout the process

Service technician was excellent and very knowledgeable.

Jakob gave me a lead time and was very friendly. He did a great.

Always courteous and professional!

Alan came to service my Heating unit. Alan has great customer service skills.He was very professional and explained everything he did to my furnace.

Technician was courteous, efficient and on time

John Salmans was awesome to work with!

Amazing service from both Michaela in the office and from Service Tech, Jeff. After a mix-up in communication on dates, all went well & Jeff fixed my problem in record time & left suggestions for preventive care. Excellent service all around. Thank you yet again!

Service One HVAC tech, Israel Martinez was attentive to our concerns and professional in every way with the annual HVAC maintenance inspection. Courteous and friendly, Israel answered all questions patiently and provided insight into the inspection and maintenance process. I was surprised at the scope of the… Read full review

Marques Parker, served Mr Lewis with great customer service and quality.

He was on time and explained everything he was doing in detail.

Mark provided excellent HVAC and furnace maintenance/check-up service. He was very thorough, respectful, and took the time to clearly explain everything he was inspecting and answer all my questions. Highly recommend!

Service visit to inspect furnace. The tech, Dom, was very knowledgeable and clearly explained what he was doing and what was found. Great guy!

Great work with the installation of a new circuit board in my house. Work done in less than a day. THANKS!!

UPDATED: Both companies came out on Monday and a crack was indeed found. Pretty disappointed that an HVAC company doesn’t have all the bells and whistles by the way of equipment to be able to search in all the nooks and crannies of a furnace. Service One did not fail us. They were 100% correct in their… Read full review

Joseph was very friendly. He was direct about what we needed and in explaining the reasons why. He serviced our furnace quickly and efficiently.

Dean B. was on time, serviced my furnace and went over in detail what he did and provided his professional advice on what I should do. He also scheduled a followup for future services. Thanks Dean

Dean and trainee Josh did a great job of informing us of any concerns with our heating system. They were professional and offered all our options.

Dom Presutto did a great job! He kept me updated on his arrival time and was incredibly thorough, checking the furnace to ensure it was running top-notch.

Very efficient very courteous and very informative always enjoy to have a familiar face that knows about the product they’re working on and always willing to educate, especially if I have answers

Keith did our heater maintenance today and found our 12-13 year old furnace needed some repairs. He explained everything very well and showed all our options of repair verses replacement. He was very kind and thorough! Whether we replace or repair Keith showed us multiple options with no pressure and just state… Read full review

Showed up during the time slot scheduled. The technician Alan was very courteous and provided helpful hints and suggestions for the humidifier filter. I was very satisfied with Alan and Service One!!

Great service! Answered all questions and very professional.

My furnace stopped heating as a cold front rolled in resulting in a cold house and unhappy family. Brian R. was at my house taking care of things first thing this morning. Furnace is back in operation, house is warm, and the family is happy. Brian was prompt, professional, and thoroughly complete in his work. Top notch response.

Dean was thorough and explained the steps he was doing to evaluate my furnace. I appreciate it very much! Thank you Dean.

Israel Martinez did a wonderful job and check out my furnace. He looked in and out to see what was wrong. He did a wonderful job keep up to good work and he also told me what work need to be done very respectful

Mark Shoopman did an outstanding job! He was well informed and did an OUTSTANDING job communicating with me.

Professional & efficient.

Dean did a great job. Efficient & knowledgeable. Answered my questions & showed general maintenance tips.

Dean B was great! Friendly and professional! Dean took time to explain what services he did and services that may be needed in the future with our furnace.

The technician today was excellent. He was thorough, took time to explain some potential issues with my furnace and well above expectations.

Tyler was here for a fall furnace check. He seemed very knowledgeable, and was concise in his explanation of what issues I was experiencing. I felt that he took the extra time in helping me understand my total HVAC system. A very pleasant and knowledgeable young man!

They have been nothing but excellent in all the years we have been with them. Jolene is very knowledgeable and friendly. We recently had a visit with John Salmans and felt very comfortable talking about different options and used his advice and knowledge to our benefit. We will be with Service One for our future needs. Thanks Jolene and John. Outstanding.

Friendly, helpful service. Marques was a pleasure.

The Service One tech, Mitchel Anderson, did a very thorough job. He was very knowledgeable and informative about everything. He explained everything that he did and informed me of things that needed to be done annually. He made sure to clean up any materials resulting from his work. He was very courteous. Everything… Read full review

The tech was flexible with my schedule. He was friendly and explained everything he was going to do before he did it. Service one is a great home warranty company. The best part is that they are a local company.

My first experience with ServiceOne left me doubting. I chose to use SeviceOne because of the high number of positive Google user reviews and because the former/original owner of my house used ServiceOne. I called primarily to get my whole house humidifier working correctly, as it never has since I moved in. The… Read full review

Dean was prompt, thorough, courteous and provided ample communication. He addressed the maintenance needed in a timely manner, and provided a full report with clear guidance on a few things to watch and consider with our 20+ year old dual HVAC system.

Brian was great. He was knowledgeable and friendly.

Mitchel did a great job! He was on time, efficient, and respectful in our home. He explained what he did and offered to answer any questions.

Nicholas did a great job in serving our furnace. He explained and educated me on a couple of things about our unit. He was very polite and professional.

Preston was extremely helpful, answered all my questions and provided some great recommendations. We would highly recommend!

Joseph Bowley was great! Did an awesome job checking out our furnace. Was very thorough and explained the few minor issues he found. Would definitely recommend Service One to anyone.

Timothy Griger did a great job today tuning up my furnace! Just in time for a cold weekend.

Technician Brian (Federico) went out of his way to explain what he did and what he found with my furnace maintenance. I appreciate the time he took and the fact that he didn’t push for expensive repairs. He just reported what he found. Thanks!

Kevin D. arrived at scheduled time and finished a thorough annual furnace checkup in an efficient and timely manner. Very professional.

Marques did a really great job. He was courteous and very pleasant to talk with. He explained everything to me in a way I could really understand it. He answered my questions thoroughly and showed me pictures of what he found. I would highly recommend him and service one to any of my family and friends.

Service tech Marques Parker did an excellent job of servicing my heating system .

Work was done quickly and efficiently

Kevin was very professional and did a great job! He was very friendly and extremely thorough when maintenancing our furnace getting it ready for winter!

Tyler did a great job.

Marques Parker did a great and thorough job during the maintenance inspection. Unfortunately my furnance (30 years) is on its last legs. Marques walked me through my options for a replacement, got a finance plan in place and scheduled the appointment for the new install. While I wasn’t in the market for a new… Read full review

Great service. Took care of everything, very friendly and informative.

Kevin is a great technician, very knowledgeable.

Timothy was very professional andgood at the work he was doing. The PM check went smooth.

Kevin was extremely professional and polite and made sure to answer any questions I had and also provided additional support.

Kevin did a thorough job on the inspection of our furnace.

John Salmans came to give me some prices on a new furnace. He was very professional. He explained the difference between the different types and prices. He was very friendly and answered all our questions. I would recommend him when shopping for a furnace or water heater.

Chris with ServiceOne did a great job with doing furnace maintenance . He was thorough and informative. Have us tips to prevent this from happening in the future. Thank you Chris and serviceone.

Marques was very professional. But also friendly. He took time to really check out our furnace and air. He explained a lot about each one. I would highly recommend him to everyone.

Chris was polite, prompt, courteous, very professional and helpful

Preston was fast, efficient and polite. He is also a great source of information. I learned some things about my furnace that I am able to do myself in effort to maximize efficiency. Thank you Preston!

Our serviceman Nicholas was very professional, yet personable, during his inspection and servicing of our furnace and accessories. He was very forthcoming and eager to explain his processes and answer questions from myself, as a curious homeowner, which made me feel that my furnace, along with my family's comfort… Read full review

The technician was excellent and very professional. He was very helpful in explaining complicated things to me.

Lucas explained in detail what he did and the condition of our furnace. We were very satisfied with our experience with Service One!

Alan came out and did a great job as always explaining what I can do to keep unit running efficiently. He has been the man since I signed on with Service One and wouldn’t have it any other way.

A highly capable service rep showed up and tuned up my heater and humidifier systems.

I have the Gold Plan. Fred told my son that, yes, the microwave is covered under my plan. Because my microwave is over the stove, Fred told my son he could fix it, but he would have to remove the cabinets, repair the microwave, and replace them, which would cost $500. I wasn’t there, but I’m confused because NFM did… Read full review

Dean was a great technician.

Nick, Lucas, and Justine were punctual, professional, kind, and informative about my furnace and a/c systems. Ty 🙏.

He arrived on time. Explained to me what he was going to do and proceeded with his work. I asked questions about the humidifier and requested a new filter, which he did replace it. After the furnace was inspected I was told about its condition and given some ideas about what can be done. Sam did a great job.

Had the Annual Heating Maintenance done and the technician Ricky and Lucas did a great job! They were very personable and very thorough. They answered all my questions and gave me suggestions on how to keep my heater running efficiently. Thanks for the great service, see you next year!!!

Justin came to check out the furnace and a/c In order to give a quote for possible new units, as mine is over 20 years old, originally installed by Service One. He was professional, personable, and very thorough in measuring for appropriate size equipment for my home, checking intakes and returns, etc. I felt he… Read full review

Preston was very professional and great at explaining everything

I got my furnace serviced by Marques P. And he did a fantastic job! He was prompt, nice, knowledgeable, and patient with all my questions. I really appreciated him walking me through the system as this is a new house and he made me feel much more comfortable with it all. Thank you Marques!

Knowledgeable, friendly and efficient! I appreciate knowing Service One is looking out after my heating and air conditioning.

Mitchel Anderson was on time and respectful of my house. He was able to answer all of my questions in language I could understand, and overall he did a great job.

Malo was personable, thorough, knowledgeable, and friendly

The service personnel was courteous, professional, knowledgeable and very helpful in explaining to me what the problem was and what needed to be done. I am very happy to have the opportunity to meet Josh and I must say that he is a valuable asset to the company. Again; thanks for the great service that was performed.

Alan was right on time and did an excellent job on our furnace. He also offer helpful suggestions on how we can maintain our heating and air units during the year

Great service tech, vary polite and knowledgeable, give this guy a raise he deserves it!

Timely appointment. I like the fact they always send the same technician. He's very friendly and knowledgeable.

Very thorough furnace inspection. Friendly and professional service.

The technician was on time and incredibly personable and knowledgeable. The experience was definitely positive.

Very professional and informative

Inspection of home before signing up for their service.

Tom R. was very professional and did an outstanding job. Please put him up for a raise

Alan was very professional with exceptional customer service. His knowledge of my required furnace repairs and Alan’s advisement of other future items within my home shows that he cares about his customers. Sincerely, Stoy Bonner Jr

Had our annual checkup on our furnace. Sam W was an awesome tech. He was so thorough explained what he did and asked us a couple times if we had any questions. Explained answers to our questions in detail. So glad we have Service One always so helpful. Highly recommend 👌.

ServiceOne continues to meet all my expectations from setting up the appt. to having awesome techs who are friendly, professional, trustworthy, and who I value their recommendations and feedback! Great job, Sam, and thank you for being a 5 star service tech and making me feel like a valued customer! You are welcome in my home anytime! 👍

Had our annual AC and furnace checkup. The tech was friendly, courteous, and timely. Service One once again proved the value of their plans, as we saved a few hundred dollars today on repairs to the furnace blower motor that were covered under the Gold Plan. Thanks Service One!

So knowledgeable and friendly!

Very informative about how to keep heating system healthy to last as long as possible.

Great Customer Service, he was awesome and shared what the repair was.

Alan sent me a text before he arrived. He was very courteous and showed me things about my heating system. Alan educated me on things I didn’t know about the heating system very good worker

Nice technician who knew what he was doing

Great job and very affordable and honest tech .

Alan, of ServiceOne, serviced my furnace today and he was very knowledgeable, informative and courteous in his work efforts here. He was professional and easy to understand as he spoke of the work he did. It was an excellent experience for me...

Very friendly and professional! I appreciated his explanation of what was wrong with my furnace.

Did a good job. Knowledgeable and personable

Didn't receive a call that was enroute, no paperwork of what was checked

Great quick service and very professional.

Mike measured the furnace and explained to me how someone would add a duct so that heat from the new unit would enter the utility room as it did in the old unit. Mike also explained that the new filter I bought for the old unit did not fit. Mike also set my new thermostat to manual which I wanted when it was… Read full review

She was pleasant and was thorough. Yes

The service technician took the time to educate me on the heater and proper care. He explained everything he did and the results. I highly recommend Service One

Always professional and great service! We recently installed a new a/c. The process was smooth from the sale to the install. All questions were answered and the process was quick and easy. We love ServiceOne for repairs and new equipment installation!!

Furnace check up.

Very knowledgeable and polite.

Alan has been to our house before and is always prompt and courteous. He even gives suggestions on how best to maintain our equipment. Thanks Alan!

A young man came to clean our furniture and his name is Israel. He vacuumed The blower unit which, to my recollection has never been done before. We have had technicians come about every year to check over our furnace for the winter. Israel was the only one who took time to actually clean the blower unit. He said it… Read full review

Israel is the greatest he does my heat annual check-up and my air conditioner annual check up he goes over and Beyond and explains things to me all the time he even saw a loose vent and fix that too it was making all kinds of noise I didn't even ask him he noticed it and took it upon his self to fix it I was so glad… Read full review

Alan had excellent customer service. He gave me several tips to best maintain the life that is left in my very old furnace. He was quick and courteous. Very pleased.

Ryan did a great job

Alan did an excellent job inspecting our furnace. He was very thorough and explained what he did in his inspection. I give him 5 stars!

Alan is THE best! He serviced our furnace this past winter and came and serviced our A/C today, cleaned it and replaced a part, added coolant and found a leak. While the cost to repair was more cheap, it’s much better than paying thousands and thousands of dollars next year to replace the whole A/C unit!

Alan was professional, went right to work, and explained the process. Great Service Tech!

Technician was very nice and helpful

Mike, the service tech was very professional and thorough in servicing our furnace and humidifier.

Technician was friendly to both me and my dog. He arrived on time, was efficient and cleaned up after himself. Very happy.

Alan was very professional, knowledgeable,?friendly and patient He did an amazing job of analyzing the problem and explain to me in terms that I could understand He also communicated my options going forward which I truly appreciated Overall it was a very great customer experience!

Alan performed a very thorough maintenance service on my furnace and also replaced the vapor pad on my humidifier. He was very professional and courteous and is concerned about safety issues when he is working on maintenance issues and units. I highly recommend Service One and their service agent, Alan.