Experts Reviews · Company report
ServiceOne Heating, Cooling, Plumbing, and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ServiceOne Heating, Cooling, Plumbing, and Electrical

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 81% of sink repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 83% of sink repair services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 99% of sink repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 29% of sink repair services.D
29

Reviews for your job

Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.

ServiceOne Heating, Cooling, Plumbing, and Electrical for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.163
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$19–$205
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 163 Google reviews tagged “Heating system repair” · showing 40

Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Jeff did a great job on the new valve and line to the humidifier

Great priceHeating system repair+ Punctuality
TopRaider4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician was Awesome.

Heating system repair
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Service One is always worth every penny. Israel Martinez was great at communicating arrival time, finding the isdue, and fixing it rather than just bandaiding it. Israel did a fantastic job fixing our furnace! Top notch job with Israel Martinez!

Paid $1–200Great priceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Service is great, scheduling needs some understanding. I do feel being a member has lost some of its value.

Paid $1–200Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Quality
Mitchell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Expedient and friendly providing useful information

Paid $1–200Great priceHeating system repairHeating system installationService not listed+ Punctuality
EliLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dean Barbee was so nice fast and got my ac working again

Paid $1–200Great priceHeating system repair+ Professionalism
Mayra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very good service. They always do a great job.

Paid $100–200Great priceHeating system repair
Dale6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

On time and great service

Heating system repairRepair HVAC
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing service from both Michaela in the office and from Service Tech, Jeff. After a mix-up in communication on dates, all went well & Jeff fixed my problem in record time & left suggestions for preventive care. Excellent service all around. Thank you yet again!

Paid $1–100Great priceHVAC system maintenanceHeating system repairHeating system maintenance
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Malo communicated well about his arrival. He was courteous and professional as he came to do a part replacement on our furnace.

Paid $1–100Reasonable priceHeating system repair
michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My service was covered by warranty so I was very happy

Great priceHVAC system repairHeating system repair
CarolLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The service was thorough and satisfactory. The gentleman worked diligently to get the job done. I am pleased.

Paid $1–100Reasonable priceHeating system repair
Songsik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Emergency repair

Paid $200–300Great priceHVAC system repairHeating system repair
Jeffrey/Betsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Well we have had your service for a while now and have very pleased, until Keith showed up! I will describe the experience as a shake down/con job. He came to do our complementary furnace inspection. At the end he explained to use that our downstairs furnace needed to be replaced immediately and was leaking carbon…

Paid $1–100Not sureHVAC system repairHVAC system maintenanceHeating system repair
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very professional and on time. This was the best service I’ve had yet. This technician was great. Marques was outstanding.

Paid $1–100Great priceHeating system repair
Intelligent10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Martin Anderson did a great job. He was courteous and understanding when I had to cut the appointment short to check on my aging mother in law. Just a good person.

Paid $1–100Great priceHeating system repair
ShannaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Would definitely recommend! Kevin and Chris were fantastic! 2/7/2026 - Woke to a very chilly home. Service One delivered excellent service yet again. Domenico was exceptionally knowledgeable and gave us several reasonable options/suggestions for resolution and protection from recurrence in the future.

Reasonable pricePlumbing pipe repair
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

No hot water! Travis came in to save the day. He knew what the problem was and fixed it right away. Thank you Travis.

Paid $100–200Reasonable priceHeating system repair
JamesLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Technician, Marques Parker, was very courteous & took care of our problem quickly!!

Paid $1–100Great priceHeating system repair+ Responsiveness+ Quality+ Professionalism
Raymond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great job Mike and Israel! Professional and knowledgeable—plus just good guys!

Paid $1–100Great priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Alberta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

The attendant was great. He explained what he did smd what I needed

Paid $400–500Not sureHeating system repairService not listed
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Professional prompt and expert service. I am very glad i am a Service One customer.

Paid $1–100Reasonable priceHeating system repair+ Value
MichelleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Thursday we had a tech (Tyler W) come out to look at our broken heater. He was very polite, explained everything a way I could understand, and he was super patient! Not once did I feel rushed or pressured into a purchasing one thing over the other. Unfortunately, our HVAC system is 23 years old & the outcome was…

Paid $1–100Reasonable priceHVAC system repairHeating system repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My furnace stopped heating as a cold front rolled in resulting in a cold house and unhappy family. Brian R. was at my house taking care of things first thing this morning. Furnace is back in operation, house is warm, and the family is happy. Brian was prompt, professional, and thoroughly complete in his work. Top notch response.

Paid $100–200HVAC system repairHVAC system maintenanceHeating system repair
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Kyle was very precise on explaining what he was doing while performing his inspections of our HVAC systems in our home.

Paid $100–200Reasonable priceHVAC system repairHeating system repair
BretLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They have been nothing but excellent in all the years we have been with them. Jolene is very knowledgeable and friendly. We recently had a visit with John Salmans and felt very comfortable talking about different options and used his advice and knowledge to our benefit. We will be with Service One for our future needs. Thanks Jolene and John. Outstanding.

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Shawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The service is always great with Service One. On time and very professional.

Paid $1–100Great priceHeating system repairService not listed
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The Service One tech, Mitchel Anderson, did a very thorough job. He was very knowledgeable and informative about everything. He explained everything that he did and informed me of things that needed to be done annually. He made sure to clean up any materials resulting from his work. He was very courteous. Everything…

Paid $200–300Reasonable priceHeating system repairHeating system maintenance
Vaughan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Marques Parker did an Outstanding job (7 on a scale of 5 being excellent) helping us get our furnace back on line this 20° morning. We called service One at 7:30 a.m. and Marques was here by 9:30 a.m. and on his way by 11:30 a.m. He diagnosed the problem immediately and discovered the cause of the malfunction,…

Paid $1–100Great priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Israel and Justin did great work . Very knowledgeable and professional in the performance of their work and customer relations.

Paid $1–100Great priceHVAC system maintenanceHeating system repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tim G. was outstanding! He knew exactly what needed repair and went back to the shop to secure the proper components. He is very personable and professional as well. I give him the highest possible marks and would very much recommend him! He saved the day. Thank you Tim.

Paid $100–200Great priceHVAC system repairHeating system repair
The12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Technician Christopher Y. came to do some extensive repair work to my heating system. He worked constantly and professionally to get the job done. It was not an easy task, but he did it. The heater is now working safely and efficiently. Definitely a job well done!

Paid $1,000+Reasonable priceHeating system repair
CaitlinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

ServiceOne was able to get us in same day for a furnace issue when facing cold winter temps. Mitchel the technician was extremely friendly and thorough, did a great job explaining all of his diagnostic work, and ultimately resolved the issue for a fair price. I’d highly recommend working with him and ServiceOne.

Paid $1–100Reasonable priceHeating system repair
KaylorLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were very happy with our experience with ServiceOne! Israel, the HVAC legend, had us up and running in no time. He had parts on hand and was able to fix the problem that broke our gas valve in the first place too. We ended up getting a maintnence contract with serviceone to prevent system failures in the…

Paid $1,000+Reasonable priceHVAC system repairHeating system repair
Jan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Wow! Got here really fast and performed the service with ease. We were out of heat for a very short period of time thanks to Ryan! Great job and very pleasant to work with. A+

Paid $1,000+Reasonable priceHeating system repair
Albert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Services was great cleaning area was great answered my question and no complaints

Reasonable priceHeating system repairService not listed
i5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Israel was courteous and professional!

Heating system repair
Kirk4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kevin was the best Service Expert that we have had in 20 years with Service One! Very helpful and gave us great information. I really felt he cared about our home and comfort.

Reasonable priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
SloppyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler was great and extremely helpful. Very thoughtful and was able to easily explain the issue and our options. Great customer service.

Great priceHVAC system repairHeating system repair
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Technician was very helpful and was able to explain what was needed

Reasonable priceHeating system repair

Show more heating system repair reviews (123 more) →

Price

$83-69% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 52%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance643$13–$83
Heating system maintenance250$18–$135
HVAC system repair198$27–$282
Heating system repair159$19–$205
A/C system maintenance158$19–$166
A/C system repair102$114–$535
Drain cleaning86$248–$493
Heating system installation69$1.1k–$2.1k

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