Experts Reviews · Company report
ServiceOne Heating, Cooling, Plumbing, and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ServiceOne Heating, Cooling, Plumbing, and Electrical

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 81% of sink repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 83% of sink repair services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 99% of sink repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 29% of sink repair services.D
29

Reviews for your job

Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.

ServiceOne Heating, Cooling, Plumbing, and Electrical for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Install AC”

Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Service is great, scheduling needs some understanding. I do feel being a member has lost some of its value.

Paid $1–200Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Quality
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jessie did a great job clearing 2 drain lines. He had them open and draining in no time. He was polite and professional and explained what he was doing. He also gave me a suggestion on replacing a pipe that would help prevent the sink from backing up again. Thanks Jesse for the great service! Dennis, Bear and…

Paid $1,000+Reasonable priceService not listed+ Responsiveness+ Punctuality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dennis and partner did a great job. My only complaint is the A/C is much louder than what it replaced.

Paid $1,000+Reasonable priceInstall thermostatInstall AC
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Technician was professional, prompt and knowledgeable.

Paid $1,000+Reasonable priceHVAC system repairHeating system installationInstall AC
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Service One Crew were absolutely wonderful, considerate, kind, thoughtful and answered our questions no matter how silly or dumb they were with care and concern! They are an awesome team and I am so grateful we have Service One for our needs, because they truly are the BEST in the area! They have always been…

Paid $1–100Reasonable priceInstall AC+ Responsiveness+ Punctuality+ Quality
Rich3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Can’t say enough good things about Jeff and his team. They did a great job getting our furnace installed. I really appreciate how efficient they are and the quality of work they do.

Reasonable priceHeating system installationInstall AC
Shirley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Tyler showed me the cracks that caused gas to escape. I will be getting a new furnace and AC. I did not pay today. I will pay after new unit is in.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Jbciz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had an AC and furnace installed today. Everything seems to be working well. Jeff Hall and crew were here early in the morning and finished up around mid afternoon. They were courteous and professional and would recommend them to anyone. Thank you for the great job.

Paid $1,000+Not sureHeating system installationInstall thermostatInstall AC
Ashlee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bear and the whole team were amazing at installing our new system. Even though there were complications in our house, they were professional and calm and worked until they figured it out. They worked late to ensure we had everything done in one day. They were patient with my son who was running around and super inquisitive. I highly recommend service one!

Paid $1,000+Reasonable priceHeating system installationInstall AC
BretLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They have been nothing but excellent in all the years we have been with them. Jolene is very knowledgeable and friendly. We recently had a visit with John Salmans and felt very comfortable talking about different options and used his advice and knowledge to our benefit. We will be with Service One for our future needs. Thanks Jolene and John. Outstanding.

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Service 1 provides the best service! Adler and Sam were very courteous the entire time they spent in my home. They worked cooperatively to ensure that everything was done correctly. They did a fantastic job of cleaning up afterwards and they thanked me, which was very much appreciated, although those two men…

Great priceHeating system installationInstall thermostatInstall AC
LarryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The technician called before arriving. Arrived introduced himself and went to the furance. He was efficient and thorough. He explained what he did and asked if any questions. He was excellent. Great service.

Paid $1,000+Reasonable priceHeating system installationInstall AC
Decks,Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've worked with Service One for years on both personal and business projects, and they consistently deliver excellent results. Whether it's electrical work or gas line installations, they've been our go-to team—and we confidently refer them to our own customers. They recently handled a major remodel for us and did…

Heating system installationHVAC duct & vent installationInstall AC
WillLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Tech Service. great service conducted on my furnace. The service technicians Justin Harms, Nick, Adler, Samuel, Jacob and Brian were very professional and competent. I had the Daikan HVAC system installed, excellent work done by the Service One team. Recommend anyone looking for a new HVAC system or just…

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Delores6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

ServiceOne took good care of us in the COLD month of February. They installed a new air conditioning unit due to the phase out of R-22 refrigerant. They also brought to our attention of a situation with our furnace. We opt to buy a new one. So that would leave us without heat while we were waiting for the…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Diagnosed and fixed my AC unit in less than an hour.

Install ACHeating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I would personally like to say Thank You to the Service One Team for getting our New AC/Furnace put in over the Autographix Wrap Studio! If you’re needing for your home or business done contact the experts at Service One to take of all your Service Needs Under One Roof!

HVAC system maintenanceHeating system repairHeating system installation+ Responsiveness+ Punctuality+ Quality
PeterLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They have done a great job every time I have needed them. They are very clear about their work and their pricing.

Water heater installationDrain cleaningHVAC system repair+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On September 6th, 2023, I had a new A/C unit and Furnace installed. The gentlemen arrived on time. They were clean, professional and personable. They did an excellent job on the installations, in a very timely and efficient manner. They cleaned up afterwards,sn I was very pleased! Thank you.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Darlis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Last week when the temperature hit 80 we went to turn on the AC on our heat pump. To find the in house temperature just kept raising in the house. Called Service One, the repairman was here well over an hour doing testing to get it running. He even called somebody for additional ideas. At this time both were on…

Install AC
wiliamLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Josh at service one fully explained everything. Quick and convenient. Nice to have one company to service most of home issues. Would recommend home warranty and company.

A/C system maintenanceInstall ACWater heater installation
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Last July we had Service One do an install on a new daikin HVAC and have had nothing but issues. In the last 11 months we have had a total of one install team, plus four additional technicians. The first technician advised that us that part of the install was done wrong and the second stated they didn’t turn…

Install ACHeating system installation− Quality− Value
AmyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have had Service One since we moved into our home 8 years ago. Everyone we have associated with from customer service, plumbing and sales are very professional and knowledgeable. We definitely recommend their services!

Install ACA/C system repairDishwasher repair
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Crew arrived right on time and got straight to work. Completed the new air conditioner, humidifier, and thermostat installation with no hiccups.

Install ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Their self-payment system is awful. The system stops charging the customer after a year but there's no notification that payments have stopped and then the accounting department calls after 6 - 7 moths wanting back payments for over half a year. It would be fine if it just happened the one time. They assured me it…

Install ACHeating system installation− Professionalism
Stuart3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

the whole crew was wonderful. They were timely, neat, friendly, and willing to answer my questions. They were wonderful to have around while they worked and left the house looking better than how they found it.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Cox2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Alan with Service One did an outstanding job cleaning, repairing and servicing our three air conditioners. He did a great explaining what he did. Hope to see him on our next maintenance service.

Install AC+ Responsiveness+ Punctuality+ Quality
Kristian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We appreciated their professional install.

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was excellent, timely and professional. I’ve been a Service One customer for years and their recent installation of my AC unit at my rental property was on par with the fantastic service I have received in the past. I’m a fan and will use them on my new house as well.

Install AC+ Responsiveness+ Punctuality+ Quality
DaphneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast clean service. Technicians were professional and courteous. They answered all my questions and explained the new system. Couldn’t be happier with our purchase.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We replaced our AC unit, humidifier and thermostat that were all original to our 20+ year old home. From the initial evaluation thru install, all of the Service One representatives were professional, knowledgeable and punctual. Our evaluation was done by a season veteran in HVAC who properly matched our new…

Install ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
DENLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Air Conditioner went out at a poor time, as is usually the case. Service One exceeded our expectations!!!. Same day appt was great. Our 22 year old system needed replaced. By the end of the day, all options were given to us and by the end of the week our new system installed. No pressure and no hassle. They…

Install AC+ Responsiveness+ Professionalism
Ricky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technicians we have encountered have been respectable, knowledgeable, and are quick to repair issues we have. Once, a younger technician accidentally bumped our wall and caused some damage. ServiceOne gave us the option to have is professionally repaired, or take more than enough funds in credit to repair it ourselves.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
Connie4 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality
stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall AC+ Professionalism
Tricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Glenn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Professionalism
Spencer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality

Price

$83-69% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 52%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance643$13–$83
Heating system maintenance250$18–$135
HVAC system repair198$27–$282
Heating system repair159$19–$205
A/C system maintenance158$19–$166
A/C system repair102$114–$535
Drain cleaning86$248–$493
Heating system installation69$1.1k–$2.1k

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