Experts Reviews · Company report
ServiceOne Heating, Cooling, Plumbing, and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%29+2.1Craft & service penalty83−1.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ServiceOne Heating, Cooling, Plumbing, and Electrical

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 5,551 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 81% of sink repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 83% of sink repair services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 99% of sink repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ServiceOne Heating, Cooling, Plumbing, and Electrical is better than 29% of sink repair services.D
29

Reviews for your job

Customers hired ServiceOne Heating, Cooling, Plumbing, and Electrical for 8 kinds of job.

ServiceOne Heating, Cooling, Plumbing, and Electrical for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Repair HVAC” · showing 40

Don12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician in time, courteous and through. Explained problem and solution

HVAC system maintenanceGarbage disposal repairRepair HVAC+ Punctuality+ Professionalism
Jami1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very nice and I appreciate the timely manner this was handled!

Paid $1–200Repair HVAC+ Responsiveness+ Punctuality+ Quality
Dale6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

On time and great service

Heating system repairRepair HVAC
Medjine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience with Service One in replacing my heating water cooler. They were timely and explanatory of the process. Nicholas W., Martin A. and Mitchell F. thank you for a stress free experience 🙏🏾

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceHeating system installation
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I am incredibly impressed and thankful that Allen was able to get here and troubleshoot my AC unit. During a 95 degree day, the unit failed and the interior temperature of my home rose to 90. Allen arrived and got right to work diagnosing the issues. He found several and also found small but important things that…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Vaughan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Marques Parker did an Outstanding job (7 on a scale of 5 being excellent) helping us get our furnace back on line this 20° morning. We called service One at 7:30 a.m. and Marques was here by 9:30 a.m. and on his way by 11:30 a.m. He diagnosed the problem immediately and discovered the cause of the malfunction,…

Paid $1–100Great priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Kirk4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kevin was the best Service Expert that we have had in 20 years with Service One! Very helpful and gave us great information. I really felt he cared about our home and comfort.

Reasonable priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Service One responded immediately to my concerns. Larry was very knowledgeable and professional. He was able to identify and resolve the issue with quick efficiency.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I would personally like to say Thank You to the Service One Team for getting our New AC/Furnace put in over the Autographix Wrap Studio! If you’re needing for your home or business done contact the experts at Service One to take of all your Service Needs Under One Roof!

HVAC system maintenanceHeating system repairHeating system installation+ Responsiveness+ Punctuality+ Quality
frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The man was very professional and explained what he was doing. He was friendly and didn't make you feel like you were dumb. Now the conditioner works well he was very thorough and very easy to talk to!.

A/C system maintenanceRepair HVAC+ Punctuality+ Quality+ Professionalism
PaulLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service one has been an excellent company to work with. Always on time. Always knowledgeable. Always professional!

HVAC system maintenanceRepair HVAC
Arlinda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan communicated clearly about the cause of our issue. Also gave us helpful hints to improve performance and consistency. Alan let us know what we could do ourselves and what additional services from ServiceOne are available.

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
wiliamLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Josh at service one fully explained everything. Quick and convenient. Nice to have one company to service most of home issues. Would recommend home warranty and company.

A/C system maintenanceInstall ACWater heater installation
shane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike was very courteous and he diagnosed the issue very quickly and got it repaired fast.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

As a long time home warranty customer with Service One we have had only 1 other instance of bad service. This new issue is quite aggravating given the temps will be in the 90s over the weekend. We had an appointment set for Wednesday the 25th to repair our ac unit. On the day of the appointment we received a call…

Repair HVAC
StefanieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alan was very professional and explained everything clearly that he was doing and the maintenance that we need to do on our end

Repair HVAC+ Punctuality+ Quality+ Professionalism
ScottLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always responsive and professional.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Crew arrived right on time and got straight to work. Completed the new air conditioner, humidifier, and thermostat installation with no hiccups.

Install ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came out to check HVAC, diagnosed issue and replaced failing motor the next day

Repair HVAC+ Responsiveness
JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My guy was here on time ready to work , done a superb job is with Changing the gas valve on my furnace even though the guy that installed the furnace really messed it up, Please keep sending this guy for as long as I need furnace repair.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
SaraLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was able to get service on the coldest day of the winter, on a day with a long line of people needing heater repair, with the repair people working literally all day, on New Year's Day. No other companies could help us on that day. Our repair person was working all night and finished up at our house at midnight.…

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Brigit2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Fast, friendly service.

Repair HVAC+ Punctuality+ Professionalism
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you for an amazing job today!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Tyler from ServiceOne came out and assisted with some post installation issues we were having with our new dual stage AC unit. He was very knowledgeable and friendly and did a great job.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
CynthiaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

The tech was more interested in making a sales pitch than fixing the problem. I had to call another company to get it taken care of.

Repair HVAC− Quality
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have always had great experiences with Service One. Our most recent service was for our furnace. It quit working on what was the coldest day of the year thus far. The tech got to us that same day and had our house warming in minutes! He was kind, wore a mask, socially distanced and gave me some recommendations for…

HVAC system maintenanceRepair HVAC+ Responsiveness+ Quality+ Professionalism
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Mike, and everyone i have ever had from service one, was extremely helpful. He resolved the issues and educated me regarding what i need to do.

Heating system repairRepair HVAC
ErnieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Furnace quit working on a very cold day. Service technician came out that evening and found part needed for repair. 8 o'clock before he was finished so a very long day for him. Temperature was down to 56 degrees so was appreciative for his help.

Repair HVAC+ Professionalism+ Value
Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

With the wind chill below zero, I was very impressed how promptly they were able to come check out the furnace. Mike was very professional. He took his time to be very thorough and explained clearly so I could understand. Great work!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Kipp2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alan was tremendous in his responsiveness, professionalism and willingness to educate me on what he had done, as well as what I could do to troubleshoot any future issues.

HVAC system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Bart7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Troy our service technician was great. Explained the issue and gave us some pointers on preventative steps to prolong the life of our equipment.

Repair HVAC
Josh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan came out, on Christmas of all times, to fix our furnace that had decided to start acting up on Christmas morning. It took all of 20 minutes, but he had our house toasty and comfortable in no time. In these times, be sure to thank those who are out right now away from their families during the holiday. Thank you Ryan!

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Quality+ Professionalism
LathanLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician contacted me when on their way. Showed up in a timely manner. She was very personable and professional in diagnosing the problem and letting me know what the solution would be. Will definitely be requesting her for any future repair needs!

HVAC system maintenanceRepair HVAC+ Punctuality+ Quality+ Professionalism
Cheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Within an hour of my call that my furnace was not working Alan arrived to assess the situation. Was very courteous and professional and he explained the problem. Since my furnace is an older model, they will need to order the part so I will need to wait to hear from their parts division as to how long it will take…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Alan with Service One did a great job with my annual AC check. He called ahead to ensure I would be home, was prompt and thorough with his work and courteous during our interactions. Thanks Alan.

Repair HVAC+ Punctuality+ Value
KenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Prompt service. Technician was very helpful in explaining options

Heating system maintenanceRepair HVAC
Ricky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technicians we have encountered have been respectable, knowledgeable, and are quick to repair issues we have. Once, a younger technician accidentally bumped our wall and caused some damage. ServiceOne gave us the option to have is professionally repaired, or take more than enough funds in credit to repair it ourselves.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
ResaJ32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Josh had the issue resolved in no time, he was professional and noticed me when he was 30 minutes out. I appreciate that Service One responded quickly and was able to get someone out same day.

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Cort6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Install thermostatRepair HVAC+ Responsiveness+ Punctuality+ Quality
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (25 more) →

Price

$83-69% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 52%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance643$13–$83
Heating system maintenance250$18–$135
HVAC system repair198$27–$282
Heating system repair159$19–$205
A/C system maintenance158$19–$166
A/C system repair102$114–$535
Drain cleaning86$248–$493
Heating system installation69$1.1k–$2.1k

Compare with