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SERVPRO of Appleton
Appleton, WI · 4.7★ (253)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%5+0.4Track record 7%69+4.8Accountability 5%93+4.7Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30
RankPosition by Experts Score among all companies we track in this category.#44
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.12.5%

SERVPRO of Appleton for flood restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.27
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “Flood restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 11 Google reviews tagged “Flood restoration”

★★★★★ evan · 2 weeks ago

Dylan and the SERVPRO Appleton team did a good job responding quickly to the flooding in my basement. They handled the situation and got everything resolved in a timely manner. Communication was good and the process was pretty straightforward. Appreciate the quick response and getting the issue taken care of.

Flood restoration
★★★★★ Kelly · 4 months ago

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Dave · 6 months ago

Excellent service and high-quality work. Justine was incredibly helpful throughout the rebuilding process, providing expert knowledge and very prompt communication. Highly recommend!

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Nigam · 8 months ago

We experienced a flood in our basement due to a faulty product, and our insurance company recommended working with ServPro. I am very glad that we chose them for both mitigation and repairs. Following the mitigation phase, I worked directly with Ben Starkey. Ben’s communication was excellent throughout the entire…

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Kari · Edited 10 months ago

SERVPRO did an incredible job! They called us within 5 minutes of filing a claim with our insurance. They showed up within hours to begin the inspection of our water damage and got right to work on setting up. The next day, an entire crew showed up to begin taking walls, flooring, ceilings, etc out for effective…

Flood restorationFlood cleanupWater removal
★★★★★ Melissa · 10 months ago

We called Servpro after we had discovered a water pipe broke in our air bnb rental, they came right away and started working immediately. From start to finish they kept us informed on what to expect and what was being done, if anything was not up to our satisfaction it was it was addressed and changes were made to…

Reasonable priceFlood restorationFlood cleanupFlooring
★ Jessie · a year ago

Do NOT use. They nickel and dime you for every little thing but won’t tell you about any of the charges until the very end. We were charged $150 every time they did a five minute moisture check. They also ripped off huge parts of our plaster with their tape, and I had to argue with them to cover the damage they…

OverpricedFlood restorationFlood cleanupWater removal
★★★★★ kelly · a year ago

I just want to say that Collin Pohl with Serve Pro went above and beyond for our family. We had an unexpected pipe burst and literally destroyed the whole house, and everything in it. Collin and his crew were right on top of it and communicated with us the entire time, they took the time to explain everything they…

Flood restoration
★★★★★ Angela · 3 years ago

I work in Appleton and our entire strip center recently experienced a water main break. Servpro has been a life saver for the removal of water in not only our store, but the three other businesses in our building. They are efficient, professional and kind. Beau, Luke and the entire team have been nothing short of…

Flood cleanupFlood restorationWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Appleton · 4 years ago

Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…

Carpet cleaningDeep cleanFlood cleanup+ Responsiveness+ Punctuality+ Quality
★ City · 3 months ago

Rating only, no written review.

Flood restorationWater damage-related cleanup & repairMold remediation

Why it scores 30How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%5+0.4Track record 7%69+4.8Accountability 5%93+4.7Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction3
Reliability5
Craft & service83
Value13
Momentum5
Track record69
Accountability93

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