SERVPRO of Appleton logo
SERVPRO of Appleton
Appleton, WI · 4.7★ (253)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%5+0.4Track record 7%69+4.8Accountability 5%93+4.7Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30
RankPosition by Experts Score among all companies we track in this category.#44
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.12.5%

SERVPRO of Appleton for water damage-related cleanup & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 47 Google reviews tagged “Water damage-related cleanup & repair” · showing 20

Alissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

Do not hire Servpro of Appleton if you are dealing with a complex, large-scale property loss. While they might be fine for a simple, minor wet basement, their field crew and management completely dropped the ball on our major structural vehicle-strike claim, causing severe operational damage, property loss, and…

Customer photo from Alissa's reviewCustomer photo from Alissa's review
OverpricedWater damage-related cleanup & repairService not listed
Betty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The day after the tornado Servpro was at our condo bright and early to start what they do. Besides physical support they were moral support for me. Every time I had a question they did what they could to get me an answer. Always got a call back or a text. What a great company with great employees.

RoofingWater removalFlooring
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…

Reasonable priceFlood restorationRemodelingMold inspection
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We cannot recommend this company highly enough! Dealing with water damage is incredibly stressful, but from our very first conversation, ServPro employees showed sincere empathy for our situation and immediately put us at ease. They were always friendly and highly responsive to every message and question we had…

Water damage-related cleanup & repair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We called Servpro after we had discovered a water pipe broke in our air bnb rental, they came right away and started working immediately. From start to finish they kept us informed on what to expect and what was being done, if anything was not up to our satisfaction it was it was addressed and changes were made to…

Reasonable priceFlood restorationFlood cleanupFlooring
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently had water damage in our home and we called ServePro as our mitigation company after it was referred to us through a friend. They were quick, helpful, and professional. We felt completely at ease with them during this stressful time!

Water damage-related cleanup & repair
barb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Servpro helped us with some water damage/mitigation and also the repair which included drywalling and painting. Initially, some of the paint on the ceiling didn't adhere and match our existing walls. They came back on a Saturday morning and got everything taken care of. Everyone was so friendly and polite start to…

Mold inspectionMold mitigationWater damage-related cleanup & repair
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had water damage upstairs and downstairs in our home, everyone I’ve talked to at Servpro has been friendly, helpful, and professional. Corey Miller has been the absolute best through this whole process! He has been personable, knowledgeable, always willing to answer questions and takes pride In completing the job…

Water damage-related cleanup & repairFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was at our house within 2 hours of us calling. They explained how their services worked and efficiently removed the wet carpet from our basement and got fans set up to dry the cement and drywall. We were very impressed with their service.

Water damage-related cleanup & repair+ Punctuality+ Quality+ Professionalism
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is excellent! They got to our house quickly and was able to minimize the water damage to our basement. Very professional and courteous.

Flood cleanupMold mitigationMold remediation+ Responsiveness+ Punctuality+ Professionalism
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recommend!!!! Beau came to check the water leak around our toilet and advised on an immediate repair saving damage to our wood floors. He was so accommodating to get us into his schedule and was very knowledgeable. Recommend!!!! Thanks Beau!!! We also used Brent for cleaning our carpets and continue to go back.…

Carpet cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Servpro of Appleton, WI sent out crews to MA to assist with water damage after a weekend freeze. I was so happy that Servpro was able to go above and beyond like they did, and the crew was absolutely great!! They were friendly, on-time, knowledgeable, and diligent. Outstanding all around. Thank you!!

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The whole crew that was under David was awesome.henry the carpenter Drywall guys Cleanup Painters Joe and ernie And Stacy The carpet cleaners Great job The carpet cleaners A

Water damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with the service. David was my direct contact and was very responsive and helpful. Brent did a fantastic job cleaning my carpet after the rebuild. Casey did an unbelievable job fixing my dry wall and blended the patch with the texture on the wall perfectly. 11 out of 10 would recommended.

Water damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very courteous and helpful! Rhonda was a great project manager! Travis, Beau,Alexis, Mike, Brent and Jacob were great as well.

Water damage-related cleanup & repairWater removal+ Responsiveness+ Punctuality+ Quality
Appleton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…

Carpet cleaningDeep cleanFlood cleanup+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were great - so patient with us in a difficult time. Punctual and they were polite and very efficient. They also are very knowledgeable. I would recommend the Servpro team of Appleton. Thank you Corre, Jackson, Madalin and team. Thank you, MW

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Sandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rhonda Maas and her crew were wonderful! They were knowledgeable, friendly, and made sure the clean up was done correctly when our basement had several inches of water in it. Would definitely recommend them!!

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Professionalism
Terrance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Servpro ensured that they were able to get a crew to my home the very next day. Rhonda and her team (Travis and Eddy) had great communication, punctuality, and very professional. The team performed a thermal inspection and took extra measures to protect my home.

Water damage-related cleanup & repairWater damage-related mold removal+ Punctuality+ Quality+ Professionalism
Troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This year so far we have experienced two losses...to which ServPro and crew have been pivotal in helping us get back to normal. The most recent event was this week. The cleanup crew including Beau, Mike, Miguel, and Matthew where quick, professional, and most importantly understanding of the pain and frustration we…

Water damage-related cleanup & repairSewage cleanupWater removal+ Responsiveness+ Professionalism

Show more water damage-related cleanup & repair reviews (27 more) →

Why it scores 30How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%5+0.4Track record 7%69+4.8Accountability 5%93+4.7Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction3
Reliability5
Craft & service83
Value13
Momentum5
Track record69
Accountability93

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