Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts

SERVPRO of Appleton logo
SERVPRO of Appleton
Appleton, WI · 4.7★ (253)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%5+0.4Track record 7%69+4.8Accountability 5%93+4.7Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30
RankPosition by Experts Score among all companies we track in this category.#44
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.12.5%

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SERVPRO of Appleton for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “Water damage-related mold removal”

Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…

Reasonable priceFlood restorationRemodelingMold inspection
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is excellent! They got to our house quickly and was able to minimize the water damage to our basement. Very professional and courteous.

Flood cleanupMold mitigationMold remediation+ Responsiveness+ Punctuality+ Professionalism
Appleton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…

Carpet cleaningDeep cleanFlood cleanup+ Responsiveness+ Punctuality+ Quality
Terrance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Servpro ensured that they were able to get a crew to my home the very next day. Rhonda and her team (Travis and Eddy) had great communication, punctuality, and very professional. The team performed a thermal inspection and took extra measures to protect my home.

Water damage-related cleanup & repairWater damage-related mold removal+ Punctuality+ Quality+ Professionalism
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

In July of this year (during the 4th of July holiday) we had an emergency. Servpro came in immediately and cleaned up everything. We want to especially thank the following people: Glen - Project Manager Henry Robert We are so pleased with the work.

Water damage-related cleanup & repairWater damage-related mold removalPlumbing
Landon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Guys did a great job. We had 2' plus of water in the basement of our office building. Came in right away and the staff was professional and walked through everything that was needed to be done.

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Professionalism
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joyce and her Servpro crew in Appleton were phenomenal in their services. We’ve had nightmares and issues with our basement leaking because of poor outside grading. We were estimated a reasonable amount when she gave us our estimate. Jeff and his cleaning crew came out this morning on time and did a REALLY nice…

Deep cleanWater damage-related cleanup & repairFlooring+ Professionalism
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Travis, Nick and Robert did an excellent job responding to my Christmas Eve basement flooding event. They were very curtious and helpful answering my questions. Throughout this chaotic crisis this company was excellent and I would highly recommend them to anyone. They did not come to my front door with face masks…

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water damage-related mold removal+ Quality

Why it scores 30How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%5+0.4Track record 7%69+4.8Accountability 5%93+4.7Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction3
Reliability5
Craft & service83
Value13
Momentum5
Track record69
Accountability93

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