House Cleaning Services · Appleton, WI

Is SERVPRO of Appleton any good?

Our verdict: mixed — #44 of 50 house cleaning services, better than 12%. Customers single out its accountability and craft & service; satisfaction is where it trails.

👍 Strengths

Accountability — better than 93% of peers

Craft & service — better than 83% of peers

👎 Watch-outs

Reliability — 5th percentile

Momentum — 5th percentile

Satisfaction — 3th percentile

SERVPRO of Appleton for flood cleanup

Clear ✕

13 customers reviewed a flood cleanup job here and rated it 4.69★. For this job it ranks #1 of 1 house cleaning services we track.

All 13 Google reviews tagged “Flood cleanup”

★★★★★ Kelly · 4 months ago

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Dave · 6 months ago

Excellent service and high-quality work. Justine was incredibly helpful throughout the rebuilding process, providing expert knowledge and very prompt communication. Highly recommend!

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Nigam · 8 months ago

We experienced a flood in our basement due to a faulty product, and our insurance company recommended working with ServPro. I am very glad that we chose them for both mitigation and repairs. Following the mitigation phase, I worked directly with Ben Starkey. Ben’s communication was excellent throughout the entire…

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Kari · Edited 10 months ago

SERVPRO did an incredible job! They called us within 5 minutes of filing a claim with our insurance. They showed up within hours to begin the inspection of our water damage and got right to work on setting up. The next day, an entire crew showed up to begin taking walls, flooring, ceilings, etc out for effective…

Flood restorationFlood cleanupWater removal
★★★★★ Melissa · 10 months ago

We called Servpro after we had discovered a water pipe broke in our air bnb rental, they came right away and started working immediately. From start to finish they kept us informed on what to expect and what was being done, if anything was not up to our satisfaction it was it was addressed and changes were made to…

Reasonable priceFlood restorationFlood cleanupFlooring
★ Jessie · a year ago

Do NOT use. They nickel and dime you for every little thing but won’t tell you about any of the charges until the very end. We were charged $150 every time they did a five minute moisture check. They also ripped off huge parts of our plaster with their tape, and I had to argue with them to cover the damage they…

OverpricedFlood restorationFlood cleanupWater removal
★★★★★ Angela · 3 years ago

I work in Appleton and our entire strip center recently experienced a water main break. Servpro has been a life saver for the removal of water in not only our store, but the three other businesses in our building. They are efficient, professional and kind. Beau, Luke and the entire team have been nothing short of…

Flood cleanupFlood restorationWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Virginia · 3 years ago

This company is excellent! They got to our house quickly and was able to minimize the water damage to our basement. Very professional and courteous.

Flood cleanupMold mitigationMold remediation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Ally · 3 years ago

This was my first experience dealing with our basement flooding and needing professional help cleaning up. Beau Baumgartner and his crew were seriously the best. They had dehumidifiers out to the house very fast, were very responsive and helpful when I had questions about how to prevent any mold, and made sure we…

Flood cleanup+ Responsiveness+ Punctuality+ Quality
★★★★★ Patrick · 3 years ago

Servpro was very responsive when we had an appliance flood our home. Staff was courteous and helpful in getting remediation started.

Flood cleanupWater removal+ Responsiveness
★★★★★ Kathleen · 3 years ago

Mike Royston was great. Answered all my questions, on time and very helpful.

Flood cleanupMold remediationWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Appleton · 4 years ago

Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…

Carpet cleaningDeep cleanFlood cleanup+ Responsiveness+ Punctuality+ Quality
★★★★★ Gary · 4 years ago

When a water pipe burst and ran for a while before we found out, the Carpet, pool table, camera gear, all soaking wet! This was 3:30. I immediately called my insurance company who recommended I call Servpro. Within 2 hours, two Servepro trucks backed into my driveway and by 8:00pm they had carpets removed,…

Carpet cleaningFlood cleanupWater damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Questions about SERVPRO of Appleton

Is SERVPRO of Appleton good?

Yes by most measures: 4.7★ from 253 Google reviews and an Experts Score of 30/100 (grade D), #44 of 50 house cleaning services we track. 12.5% of reviews in the last two years were 1–2★ (category average 2.3%).

How much does SERVPRO of Appleton charge?

Not enough customers reported a price yet. The house cleaning services median is $277.

What do customers hire SERVPRO of Appleton for?

Mostly water damage-related cleanup & repair (47), water removal (18), mold inspection (16), flooring (14).

Does the owner respond to complaints?

The owner replied to 85% of 1–3★ reviews (category: 74%).

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