House Cleaning Services · Appleton, WI

Is SERVPRO of Appleton any good?

Our verdict: mixed — #44 of 50 house cleaning services, better than 12%. Customers single out its accountability and craft & service; satisfaction is where it trails.

👍 Strengths

Accountability — better than 93% of peers

Craft & service — better than 83% of peers

👎 Watch-outs

Reliability — 5th percentile

Momentum — 5th percentile

Satisfaction — 3th percentile

SERVPRO of Appleton for water damage-related cleanup & repair

Clear ✕

47 customers reviewed a water damage-related cleanup & repair job here and rated it 4.83★. For this job it ranks #1 of 1 house cleaning services we track.

All 47 Google reviews tagged “Water damage-related cleanup & repair” · showing 20

★ Alissa · 2 weeks ago

Do not hire Servpro of Appleton if you are dealing with a complex, large-scale property loss. While they might be fine for a simple, minor wet basement, their field crew and management completely dropped the ball on our major structural vehicle-strike claim, causing severe operational damage, property loss, and…

OverpricedWater damage-related cleanup & repairService not listed
★★★★★ Betty · 3 weeks ago

The day after the tornado Servpro was at our condo bright and early to start what they do. Besides physical support they were moral support for me. Every time I had a question they did what they could to get me an answer. Always got a call back or a text. What a great company with great employees.

RoofingWater removalFlooring
★★★★★ Kelly · 4 months ago

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Kelly · 4 months ago

We cannot recommend this company highly enough! Dealing with water damage is incredibly stressful, but from our very first conversation, ServPro employees showed sincere empathy for our situation and immediately put us at ease. They were always friendly and highly responsive to every message and question we had…

Water damage-related cleanup & repair
★★★★★ Melissa · 10 months ago

We called Servpro after we had discovered a water pipe broke in our air bnb rental, they came right away and started working immediately. From start to finish they kept us informed on what to expect and what was being done, if anything was not up to our satisfaction it was it was addressed and changes were made to…

Reasonable priceFlood restorationFlood cleanupFlooring
★★★★★ Rebecca · a year ago

We recently had water damage in our home and we called ServePro as our mitigation company after it was referred to us through a friend. They were quick, helpful, and professional. We felt completely at ease with them during this stressful time!

Water damage-related cleanup & repair
★★★★★ barb · a year ago

Servpro helped us with some water damage/mitigation and also the repair which included drywalling and painting. Initially, some of the paint on the ceiling didn't adhere and match our existing walls. They came back on a Saturday morning and got everything taken care of. Everyone was so friendly and polite start to…

Mold inspectionMold mitigationWater damage-related cleanup & repair
★★★★★ Jen · 3 years ago

We had water damage upstairs and downstairs in our home, everyone I’ve talked to at Servpro has been friendly, helpful, and professional. Corey Miller has been the absolute best through this whole process! He has been personable, knowledgeable, always willing to answer questions and takes pride In completing the job…

Water damage-related cleanup & repairFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
★★★★★ Melissa · 3 years ago

The team was at our house within 2 hours of us calling. They explained how their services worked and efficiently removed the wet carpet from our basement and got fans set up to dry the cement and drywall. We were very impressed with their service.

Water damage-related cleanup & repair+ Punctuality+ Quality+ Professionalism
★★★★★ Virginia · 3 years ago

This company is excellent! They got to our house quickly and was able to minimize the water damage to our basement. Very professional and courteous.

Flood cleanupMold mitigationMold remediation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Andrea · 3 years ago

Recommend!!!! Beau came to check the water leak around our toilet and advised on an immediate repair saving damage to our wood floors. He was so accommodating to get us into his schedule and was very knowledgeable. Recommend!!!! Thanks Beau!!! We also used Brent for cleaning our carpets and continue to go back.…

Carpet cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Michelle · 3 years ago

Servpro of Appleton, WI sent out crews to MA to assist with water damage after a weekend freeze. I was so happy that Servpro was able to go above and beyond like they did, and the crew was absolutely great!! They were friendly, on-time, knowledgeable, and diligent. Outstanding all around. Thank you!!

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Debbie · 3 years ago

The whole crew that was under David was awesome.henry the carpenter Drywall guys Cleanup Painters Joe and ernie And Stacy The carpet cleaners Great job The carpet cleaners A

Water damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Tom · 3 years ago

I was very impressed with the service. David was my direct contact and was very responsive and helpful. Brent did a fantastic job cleaning my carpet after the rebuild. Casey did an unbelievable job fixing my dry wall and blended the patch with the texture on the wall perfectly. 11 out of 10 would recommended.

Water damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Vicki · 3 years ago

Very courteous and helpful! Rhonda was a great project manager! Travis, Beau,Alexis, Mike, Brent and Jacob were great as well.

Water damage-related cleanup & repairWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Appleton · 4 years ago

Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…

Carpet cleaningDeep cleanFlood cleanup+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 4 years ago

They were great - so patient with us in a difficult time. Punctual and they were polite and very efficient. They also are very knowledgeable. I would recommend the Servpro team of Appleton. Thank you Corre, Jackson, Madalin and team. Thank you, MW

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandi · 4 years ago

Rhonda Maas and her crew were wonderful! They were knowledgeable, friendly, and made sure the clean up was done correctly when our basement had several inches of water in it. Would definitely recommend them!!

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Terrance · 4 years ago

Servpro ensured that they were able to get a crew to my home the very next day. Rhonda and her team (Travis and Eddy) had great communication, punctuality, and very professional. The team performed a thermal inspection and took extra measures to protect my home.

Water damage-related cleanup & repairWater damage-related mold removal+ Punctuality+ Quality+ Professionalism
★★★★★ Troy · 4 years ago

This year so far we have experienced two losses...to which ServPro and crew have been pivotal in helping us get back to normal. The most recent event was this week. The cleanup crew including Beau, Mike, Miguel, and Matthew where quick, professional, and most importantly understanding of the pain and frustration we…

Water damage-related cleanup & repairSewage cleanupWater removal+ Responsiveness+ Professionalism

Show more water damage-related cleanup & repair reviews (27 more) →

Price

Not enough reviews with a price yet.

Questions about SERVPRO of Appleton

Is SERVPRO of Appleton good?

Yes by most measures: 4.7★ from 253 Google reviews and an Experts Score of 30/100 (grade D), #44 of 50 house cleaning services we track. 12.5% of reviews in the last two years were 1–2★ (category average 2.3%).

How much does SERVPRO of Appleton charge?

Not enough customers reported a price yet. The house cleaning services median is $277.

What do customers hire SERVPRO of Appleton for?

Mostly water damage-related cleanup & repair (47), water removal (18), mold inspection (16), flooring (14).

Does the owner respond to complaints?

The owner replied to 85% of 1–3★ reviews (category: 74%).

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