Is SERVPRO of Appleton any good?
Our verdict: mixed — #44 of 50 house cleaning services, better than 12%. Customers single out its accountability and craft & service; satisfaction is where it trails.
Accountability — better than 93% of peers
Craft & service — better than 83% of peers
Reliability — 5th percentile
Momentum — 5th percentile
Satisfaction — 3th percentile
SERVPRO of Appleton for water damage-related cleanup & repair
Clear ✕47 customers reviewed a water damage-related cleanup & repair job here and rated it 4.83★. For this job it ranks #1 of 1 house cleaning services we track.
All 47 Google reviews tagged “Water damage-related cleanup & repair” · showing 40
Do not hire Servpro of Appleton if you are dealing with a complex, large-scale property loss. While they might be fine for a simple, minor wet basement, their field crew and management completely dropped the ball on our major structural vehicle-strike claim, causing severe operational damage, property loss, and…
The day after the tornado Servpro was at our condo bright and early to start what they do. Besides physical support they were moral support for me. Every time I had a question they did what they could to get me an answer. Always got a call back or a text. What a great company with great employees.
We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…
We cannot recommend this company highly enough! Dealing with water damage is incredibly stressful, but from our very first conversation, ServPro employees showed sincere empathy for our situation and immediately put us at ease. They were always friendly and highly responsive to every message and question we had…
We called Servpro after we had discovered a water pipe broke in our air bnb rental, they came right away and started working immediately. From start to finish they kept us informed on what to expect and what was being done, if anything was not up to our satisfaction it was it was addressed and changes were made to…
We recently had water damage in our home and we called ServePro as our mitigation company after it was referred to us through a friend. They were quick, helpful, and professional. We felt completely at ease with them during this stressful time!
Servpro helped us with some water damage/mitigation and also the repair which included drywalling and painting. Initially, some of the paint on the ceiling didn't adhere and match our existing walls. They came back on a Saturday morning and got everything taken care of. Everyone was so friendly and polite start to…
We had water damage upstairs and downstairs in our home, everyone I’ve talked to at Servpro has been friendly, helpful, and professional. Corey Miller has been the absolute best through this whole process! He has been personable, knowledgeable, always willing to answer questions and takes pride In completing the job…
The team was at our house within 2 hours of us calling. They explained how their services worked and efficiently removed the wet carpet from our basement and got fans set up to dry the cement and drywall. We were very impressed with their service.
This company is excellent! They got to our house quickly and was able to minimize the water damage to our basement. Very professional and courteous.
Recommend!!!! Beau came to check the water leak around our toilet and advised on an immediate repair saving damage to our wood floors. He was so accommodating to get us into his schedule and was very knowledgeable. Recommend!!!! Thanks Beau!!! We also used Brent for cleaning our carpets and continue to go back.…
Servpro of Appleton, WI sent out crews to MA to assist with water damage after a weekend freeze. I was so happy that Servpro was able to go above and beyond like they did, and the crew was absolutely great!! They were friendly, on-time, knowledgeable, and diligent. Outstanding all around. Thank you!!
The whole crew that was under David was awesome.henry the carpenter Drywall guys Cleanup Painters Joe and ernie And Stacy The carpet cleaners Great job The carpet cleaners A
I was very impressed with the service. David was my direct contact and was very responsive and helpful. Brent did a fantastic job cleaning my carpet after the rebuild. Casey did an unbelievable job fixing my dry wall and blended the patch with the texture on the wall perfectly. 11 out of 10 would recommended.
Very courteous and helpful! Rhonda was a great project manager! Travis, Beau,Alexis, Mike, Brent and Jacob were great as well.
Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…
They were great - so patient with us in a difficult time. Punctual and they were polite and very efficient. They also are very knowledgeable. I would recommend the Servpro team of Appleton. Thank you Corre, Jackson, Madalin and team. Thank you, MW
Rhonda Maas and her crew were wonderful! They were knowledgeable, friendly, and made sure the clean up was done correctly when our basement had several inches of water in it. Would definitely recommend them!!
Servpro ensured that they were able to get a crew to my home the very next day. Rhonda and her team (Travis and Eddy) had great communication, punctuality, and very professional. The team performed a thermal inspection and took extra measures to protect my home.
This year so far we have experienced two losses...to which ServPro and crew have been pivotal in helping us get back to normal. The most recent event was this week. The cleanup crew including Beau, Mike, Miguel, and Matthew where quick, professional, and most importantly understanding of the pain and frustration we…
When a water pipe burst and ran for a while before we found out, the Carpet, pool table, camera gear, all soaking wet! This was 3:30. I immediately called my insurance company who recommended I call Servpro. Within 2 hours, two Servepro trucks backed into my driveway and by 8:00pm they had carpets removed,…
From the initial call, to the first pre-inspection completed by Beau and the water mitigation crew consisting of Mike, Skyler, and Eddie showing up and getting started, the speed and efficiency was very much appreciated. Great communication throughout the entire process. 5 Stars plus.
Response to an emergency flooding situation was magical. 2nd time we used Servpro. Adele (sp) who was coordinating made an otherwise frantic situation so much more tolerable and their crew showed up exactly on time and started mitigating water damage right away. Use these guys!
In July of this year (during the 4th of July holiday) we had an emergency. Servpro came in immediately and cleaned up everything. We want to especially thank the following people: Glen - Project Manager Henry Robert We are so pleased with the work.
Mike and Bianca have been amazing. They came on time, have worked very hard, kept my house as clean as possible, and have great communication. I am so far very pleased with the work they are completing. Thank you ServPro for making this process as smooth as can be!
Guys did a great job. We had 2' plus of water in the basement of our office building. Came in right away and the staff was professional and walked through everything that was needed to be done.
Rhonda was our production manager and was very professional and explained clearly so I knew what to expect. Her crew of Tammy, Kyle, Bianca, Eli and Sarah laid down protection for the carpeting when coming in the house and got the job done quickly. Communication was easy and they were easy to work with.
I was impressed with the first call I made on a holiday weekend to get help with my mother's basement which experienced a water back up. My first interaction was with CJ. He was helpful and understanding on my plight. I had the team of Robert and Kyle who came to do the water cleanup. They called ahead and to set up…
Joyce and her Servpro crew in Appleton were phenomenal in their services. We’ve had nightmares and issues with our basement leaking because of poor outside grading. We were estimated a reasonable amount when she gave us our estimate. Jeff and his cleaning crew came out this morning on time and did a REALLY nice…
The Appleton, WI Crew (led by Travis )was awesome, friendly, and knowledgeable. They were fast and it made the stressful process much easier. They also will do the remodel after the cleaning :) They explain and listen and were nothing but top professionals. I would recommend no one else
From the first phone call to see if we still needed help with storm clean-up to the guys who just picked up the equipment, this group of folks were professional, pleasant, thorough, patient (my husband says I talk too much!) and kind. They answered all our questions and even cleaned up a bit of mess that happened…
The Appleton Servepro team came down to Texas during the deep freeze to help so many of us that had pipes burst. Joyce was very responsive and professional in setting everything up. Then Mike, Amanda, and Josh came and did a great job on clearing the damage and drying out the house. The best part is that they…
Tyler and Nick were so professional and helpful while doing a great job in clearing out the mess from my burst pipes.
The Servpro Appleton came all the way to Texas to help us clean up! Joyce and Laura have been amazing at helping us figure out all the details and helping with insurance which is battling us every step of the way! True professionals and very good at what they do!
Mike and Joyce did a great job traveling all the way to Dallas to help us after the big storm. Process was very easy and they handled everything with insurance where I had to do very little.
I rarely give reviews!! BUT... Jeff and his team were amazing. Jeff and Anthony were at my home everyday. They came on time, they did what they said they were going to do, and they did it well. A couple days they worked when I wasn't home and I had zero reservations about that. I have already recommended ServPro Appleton to people I talk to. Great job.
Rhonda is absolutely amazing. Our general contractor, Finding Time, engaged them when we had a radiator pipe burst. They were very punctual and even came in on their two days off over the holidays to check on things. While I hope never to need their services again, I do highly recommend them.
Travis, Nick and Robert did an excellent job responding to my Christmas Eve basement flooding event. They were very curtious and helpful answering my questions. Throughout this chaotic crisis this company was excellent and I would highly recommend them to anyone. They did not come to my front door with face masks…
Jeff was wonderful to work with. He is very knowledgeable, professional and courteous. He and his team made what could have been an extremely stressful situation easier to deal with. I was kept informed of what needed to be done, how it would be accomplished and the progress along the way. I will not hesitate to…
I live in Chicago and have a second home in Montello. I got a call from my cleaning lady that there was a flood in my basement. She took pictures and the floors had about 6 inches of water. I called the plumber. And than I called ServPro. By the time my son in law drove in which was about 4 hours. They had most of…
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Price
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Questions about SERVPRO of Appleton
Is SERVPRO of Appleton good?
Yes by most measures: 4.7★ from 253 Google reviews and an Experts Score of 30/100 (grade D), #44 of 50 house cleaning services we track. 12.5% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does SERVPRO of Appleton charge?
Not enough customers reported a price yet. The house cleaning services median is $277.
What do customers hire SERVPRO of Appleton for?
Mostly water damage-related cleanup & repair (47), water removal (18), mold inspection (16), flooring (14).
Does the owner respond to complaints?
The owner replied to 85% of 1–3★ reviews (category: 74%).
