House Cleaning Services · Appleton, WI

Is SERVPRO of Appleton any good?

Our verdict: mixed — #44 of 50 house cleaning services, better than 12%. Customers single out its accountability and craft & service; satisfaction is where it trails.

👍 Strengths

Accountability — better than 93% of peers

Craft & service — better than 83% of peers

👎 Watch-outs

Reliability — 5th percentile

Momentum — 5th percentile

Satisfaction — 3th percentile

SERVPRO of Appleton for water removal

Clear ✕

18 customers reviewed a water removal job here and rated it 4.78★. For this job it ranks #1 of 1 house cleaning services we track.

All 18 Google reviews tagged “Water removal”

★★★★★ Betty · 3 weeks ago

The day after the tornado Servpro was at our condo bright and early to start what they do. Besides physical support they were moral support for me. Every time I had a question they did what they could to get me an answer. Always got a call back or a text. What a great company with great employees.

RoofingWater removalFlooring
★★★★★ Kristi · a month ago

I was blessed to have this company come !! They came from out of state to help with a severe storm that ravaged my area. I had major water damage due to not having power for 4 days . My sump pump overflowed and my lower level was a total loss! They truly helped with MAJOR clean out and were great to answer any…

Reasonable priceWater removalFlooringMold mitigation
★★★★★ Kelly · 4 months ago

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted…

Reasonable priceFlood restorationRemodelingMold inspection
★★★★★ Janet · 7 months ago

Had a wet basement with carpeting that required carpet removal and water restoration. Very prompt service when I made call. An entire crew emerged on the premise. Carpet removed and hauled away. Fans installed and within a few days room was dry. The staff checked in to confirm things were doing well. I recommend…

Reasonable priceMold inspectionWater removal
★★★★★ Kari · Edited 10 months ago

SERVPRO did an incredible job! They called us within 5 minutes of filing a claim with our insurance. They showed up within hours to begin the inspection of our water damage and got right to work on setting up. The next day, an entire crew showed up to begin taking walls, flooring, ceilings, etc out for effective…

Flood restorationFlood cleanupWater removal
★★★★★ Christina · a year ago

We recently had our kitchen redone by Servpro, and we couldn’t be happier with the results! From start to finish, the experience was smooth, professional, and exceeded our expectations. A special thank you goes to Justine, who was both our kitchen designer and project manager. She was absolutely amazing—always…

Reasonable priceRemodelingWater removal
★ Jessie · a year ago

Do NOT use. They nickel and dime you for every little thing but won’t tell you about any of the charges until the very end. We were charged $150 every time they did a five minute moisture check. They also ripped off huge parts of our plaster with their tape, and I had to argue with them to cover the damage they…

OverpricedFlood restorationFlood cleanupWater removal
★★★★★ Angela · 3 years ago

I work in Appleton and our entire strip center recently experienced a water main break. Servpro has been a life saver for the removal of water in not only our store, but the three other businesses in our building. They are efficient, professional and kind. Beau, Luke and the entire team have been nothing short of…

Flood cleanupFlood restorationWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Jen · 3 years ago

We had water damage upstairs and downstairs in our home, everyone I’ve talked to at Servpro has been friendly, helpful, and professional. Corey Miller has been the absolute best through this whole process! He has been personable, knowledgeable, always willing to answer questions and takes pride In completing the job…

Water damage-related cleanup & repairFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
★★★★★ Virginia · 3 years ago

This company is excellent! They got to our house quickly and was able to minimize the water damage to our basement. Very professional and courteous.

Flood cleanupMold mitigationMold remediation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Patrick · 3 years ago

Servpro was very responsive when we had an appliance flood our home. Staff was courteous and helpful in getting remediation started.

Flood cleanupWater removal+ Responsiveness
★★★★★ Kathleen · 3 years ago

Mike Royston was great. Answered all my questions, on time and very helpful.

Flood cleanupMold remediationWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · 3 years ago

Joe and Ronda responded to our Christmas day water emergency very professionally. Even though there were many other customers with similar issue because of the big freeze we felt we were their only one! Congratulations to the crew!

Water removal+ Responsiveness+ Professionalism
★★★★★ Vicki · 3 years ago

Very courteous and helpful! Rhonda was a great project manager! Travis, Beau,Alexis, Mike, Brent and Jacob were great as well.

Water damage-related cleanup & repairWater removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Appleton · 4 years ago

Corey, Tammy and Maddie all do a wonderful job for us. Corey, does an excellent job scheduling the re-build necessary after a recent water leak in a timely manner. Tammy and Maddie did an excellent job with the final clean of an apt. that was damaged by the water leak. The initial crew was prompt and moved…

Carpet cleaningDeep cleanFlood cleanup+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · 4 years ago

We had a small water issue. They came out right away and placed some dryers out and the water was gone in no time. I will call on them again should I need them.

Water removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Troy · 4 years ago

This year so far we have experienced two losses...to which ServPro and crew have been pivotal in helping us get back to normal. The most recent event was this week. The cleanup crew including Beau, Mike, Miguel, and Matthew where quick, professional, and most importantly understanding of the pain and frustration we…

Water damage-related cleanup & repairSewage cleanupWater removal+ Responsiveness+ Professionalism
★★★★★ Gary · 4 years ago

When a water pipe burst and ran for a while before we found out, the Carpet, pool table, camera gear, all soaking wet! This was 3:30. I immediately called my insurance company who recommended I call Servpro. Within 2 hours, two Servepro trucks backed into my driveway and by 8:00pm they had carpets removed,…

Carpet cleaningFlood cleanupWater damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Questions about SERVPRO of Appleton

Is SERVPRO of Appleton good?

Yes by most measures: 4.7★ from 253 Google reviews and an Experts Score of 30/100 (grade D), #44 of 50 house cleaning services we track. 12.5% of reviews in the last two years were 1–2★ (category average 2.3%).

How much does SERVPRO of Appleton charge?

Not enough customers reported a price yet. The house cleaning services median is $277.

What do customers hire SERVPRO of Appleton for?

Mostly water damage-related cleanup & repair (47), water removal (18), mold inspection (16), flooring (14).

Does the owner respond to complaints?

The owner replied to 85% of 1–3★ reviews (category: 74%).

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