How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty33−6.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORESERVPRO of Brandywine / Wilmington
Wilmington, DE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 184 hazardous material removal · 4.9★ from 100 Google reviews
Report card
Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired SERVPRO of Brandywine / Wilmington for 7 kinds of job.
SERVPRO of Brandywine / Wilmington for water damage-related cleanup & repair
Clear ✕All 20 Google reviews tagged “Water damage-related cleanup & repair”
Great response by the entire ServePro team, with a special thank you to Bobby and Logan. Bobby embodies key aspects of great customer service; he listens to our concerns, helps develop meaningful solutions, and is committed to delivering the results he promised.
Bobby and his team from Serv Pro did an excellent job handling a water damage related incident in a very responsive, professional and responsible manner. Very happy with the effort of Bobby and his team. The service and results were exceptional.
Highly recommend, the crews are very professional and take the time to explain everything to you. They did a great job!!
SERVPRO of Wilmington was awesome. Bobby and his team came out and was really patient explaining what needed to be done. Nicki and the office staff really worked with me in navigating the insurance company. I found them to be a very professional company. I would absolutley use them again! (I hope I don't have to though )
I want to thank Barbra for sending Mr. Brian Beaver and his crew to my home. They are amazing! Fantastic job. My home is so clean and that smell is completely gone! You would not know I even had a category 3 sewage problem. Thank you so much. There are not enough words to thank you for your work. Top to bottom excellent!
I will always recommend this company. They were very efficient, I am glad I called them. Booked my appt with Nicki and she explained the whole process and answered all my questions.
I recently just came home to my newly purchased house when the worst happened....a water pipe in the basement burst and completely soaked the entire basement. I was going crazy as this was my first home and really had no experience in dealing with any kind of problem like this before. I looked around and found…
Came to my jobsite very professional and did a great quick job of water remediation and cleanup
I would highly recommend SERVPRO! Nicki in the office was amazing and made a frustrating situation smooth and as enjoyable as it could be!
10/10 would recommend! Nicki was very personable, extremely helpful with my questions and knowledgeable. It made an inconvenient situation less stressful to deal with.
Highly recommend! Servo pro worked on the water damage from my bathroom leak. Pam is great to work with!
Bobby and the team provided outstanding customer service and workmanship. Bobby displayed patience while explaining everything to me. I appreciate his kindness and courtesy towards me. Although my house had some pretty extensive damage the entire team worked very well together. Never once did anyone make me…
We found Bob M to be extremely professional and very detail oriented. He is very knowledgeable and he did a fabulous job getting our basement back. He did an excellent job getting our bassement back to it’s pretty damaged condition.
Bobby M. And his team couldn't have done a better job. These guys came in and dealt w a mess that only a professional outfit like ServePro could handle. They worked hard, and fast, but took the time to explain to us every day what they needed to do and how they were going to do it. They really cared about us as a…
A sprinkler went off on the top floor of our condo on a Sunday morning. Servpro of Brandywine Wilmington was on site with a crew of 8 people within two hours to immediately start clean up and remediation. They worked for the next 9 days to clean out and dry 7 units. Bobby the site manager was there every day and did…
They were great!! They were promptly and got right to work. Bobby M and his crew were professional and new what they were doing. I would recommend them highly. Bobby M even talked me off the ledge a couple of times
Thanks to Bobby M., and the crew but especially too Shatie for getting in the tight attic space! Great job getting the old and wet insulation out and cleaning up behind themselves.
We had a large flood incident on-site that damaged multiple large areas Bobby M had his crew to us in under 30 minutes. They got to work immediately with their water vacs, carpet dryers, dehumidifiers. They really took their time to steam clean and disinfect every surface area at the beginning and end of the clean…
I have been extremely impressed with the professionalism and care ServePro has shown. Our condo flooded and within an hour of calling the company, many workmen showed up to clean up the mess. Bobby M. was the supervisor and I found him very attentive, thorough, and professional. Bobby came back three times to check…
Good job by Bobby M and crew. Would recommend.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 20 | — |
| Water damage-related mold removal | 5 | — |
| Mold inspection | 4 | — |
| Fire damage cleanup & repair | 3 | — |
| Sewage cleanup | 3 | — |
| Flooring | 2 | — |
| Painting | 2 | — |




