Experts Reviews · Company report
SERVPRO of Davenport / Bettendorf logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%29+7Value 14%44+6.2Replies to reviews 7%100+7.1Craft & service penalty49−5.1Momentum penalty77−2.3Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORE

SERVPRO of Davenport / Bettendorf

Buffalo, IA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 15 water damage restoration services · 4.5★ from 199 Google reviews

Report card

Percentile vs other water damage restoration services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of Davenport / Bettendorf is better than 56% of water damage restoration services.C
56
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of Davenport / Bettendorf is better than 29% of water damage restoration services.D
29
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of Davenport / Bettendorf is better than 49% of water damage restoration services.C
49
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of Davenport / Bettendorf is better than 44% of water damage restoration services.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of Davenport / Bettendorf is better than 77% of water damage restoration services.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of Davenport / Bettendorf is better than 100% of water damage restoration services.A
100

Reviews for your job

Customers hired SERVPRO of Davenport / Bettendorf for 8 kinds of job.

SERVPRO of Davenport / Bettendorf for flood restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.24
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Flood restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 17 Google reviews tagged “Flood restoration”

KOG1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Steve came out to finish incomplete work by his collogues... Additionally, when asked for his expert opinion on newly noticed areas of concern, he gave full and complete analysis, as well as multiple options to address the areas of concern. Every time additional water damage was discovered, I was informed and given…

Flood restorationMold inspectionFlood cleanup
Dale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★

Due to heavy rains in early Oct.2026, we needed ServPro to come fix our basement. T_ & J_ came and I discussed the proposed work estimate given to us by Justin Veloz, detailing what needed to be done, and where (multiple rooms of basement). T_ & J_ did a good job until we had to leave around 1pm to get more supplies…

Customer photo from Dale's reviewCustomer photo from Dale's reviewCustomer photo from Dale's reviewCustomer photo from Dale's review
Flood restorationMold inspectionFlood cleanup
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Worse service in over 50 years of my existence. If ever asked whether I would retain the services of these vultures I would happily decline. I selected Vultures because it most accurately describes their nature. To pick the bones of the weak and vulnerable.

OverpricedFlood restoration
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

After my basement flooded, I was in complete shock. But as soon as I called Servpro, their team helped put my mind at ease. Jason, Luke, Brent, Tyrese, Warren, Noah, Andrew, Kim and Lynn all handled my work order with precision and professionalism from the second they set foot in the door to the moment they left. I…

Flood restorationFlood cleanupWater removal
TomLocal Guide · 205 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So far, an excellent experience! Shout out to Steve who kept me informed when he would be there and what to expect, to Jacob and Andrew who did a great job helping and cleaning up after each visit to our Project Manager, Jason Kellerman who is guiding me through the entire process! We have mitigation done and…

Great priceFlood restorationWater removalMold mitigation
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I just had major rain water 4 inches in my finished basement which occurred on 7-4-2026. I called Servpro and they were there the following day around noon. Soaked up water and placed fans came back to check each day. I want to commend your workers Steve, JasonK. and Haden. They were very professional but also very…

Flood restorationMold inspectionWater removal
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 stars all the way for Andrew and Adam from ServPro. They’ve been outstanding through our flooded basement situation. Both are respectful, hardworking, and clearly take pride in doing the job right. They show up, stay focused, and keep things moving without any issues or headaches. In a situation that could’ve been…

Flood restorationMold inspectionWater removal
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Can't recommend them enough. ServPro was out within an hour of me calling. Adam and Jesse were friendly and extremely professional. Thanks again all.

Great priceFlood restorationFlood cleanup
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had my basement flood a few weeks back and never had to hire anyone for help to clean up something like this but i had to and im glad i called these guys. Excellent service from start to finish and the team they sent out were very professional and polite. Big thanks to the boys Steve, Jesse, & Tre for all the help…

Flood restorationMold inspectionFlood cleanup
Bonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tre & Jesse were great. We had unliveable mess & they worked very hard to get us cleaned up. Our septic pipe cracked & they leaned upc feces & other bacteria. They had to tear out the hard surface floor & also a portion of the wall. Can’t think them enough. It’s been great working with serve pro. Clean up & sanitize bathroom floor.

Reasonable priceFlood restorationFlood cleanupWater removal
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyrese and team were on the spot, on time, very nice and professional. Demo work completed on all the basement floors.

Not sureFlood restorationMold inspectionFlood cleanup
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time which is a big plus for any business. Both Trey and Airius were careful when moving furniture to gain access to the heating/cooling vents. Will definitely recommend them to others.

Flood restorationService not listed+ Punctuality+ Quality+ Professionalism
Seth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave, Christa, Lisa, and Danielle of the ServePro team were great to work with! From Day 1, they were extremely friendly and empathetic with a high degree of attention to detail. Given the challenging circumstances, they exhibited a high level of professionalism throughout the cleanup phase. They are a great team and I’d recommend them to anyone!

Flood cleanupFlood restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
Josefina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

doing a good work

Flood restorationWater damage-related cleanup & repair
reese2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

worst company to ever do busniess with i advice everyone not. they make jobs sound and look worst then they are just so the insurance companies can over chage the customers, on top of that half the people dont even know what they doing everyone their acts like children specially the bosses " jason" everyone talks…

Flood restorationWater damage-related cleanup & repairWater damage-related mold removal− Quality− Professionalism
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet cleaningFlood restorationWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
DouglasLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flood restorationWater removal+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 32%Overpriced 9%Not sure 32%

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