Experts Reviews · Company report
SERVPRO of Davenport / Bettendorf logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%29+7Value 14%44+6.2Replies to reviews 7%100+7.1Craft & service penalty49−5.1Momentum penalty77−2.3Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORE

SERVPRO of Davenport / Bettendorf

Buffalo, IA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 15 water damage restoration services · 4.5★ from 199 Google reviews

Report card

Percentile vs other water damage restoration services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of Davenport / Bettendorf is better than 56% of water damage restoration services.C
56
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of Davenport / Bettendorf is better than 29% of water damage restoration services.D
29
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of Davenport / Bettendorf is better than 49% of water damage restoration services.C
49
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of Davenport / Bettendorf is better than 44% of water damage restoration services.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of Davenport / Bettendorf is better than 77% of water damage restoration services.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of Davenport / Bettendorf is better than 100% of water damage restoration services.A
100

Reviews for your job

Customers hired SERVPRO of Davenport / Bettendorf for 8 kinds of job.

SERVPRO of Davenport / Bettendorf for mold mitigation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold mitigation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Mold mitigation”

KOG1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Steve came out to finish incomplete work by his collogues... Additionally, when asked for his expert opinion on newly noticed areas of concern, he gave full and complete analysis, as well as multiple options to address the areas of concern. Every time additional water damage was discovered, I was informed and given…

Flood restorationMold inspectionFlood cleanup
Debi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We woke up last weekend to find our finished basement family room/storeroom/guest bedroom/bathroom/ and laundry room carpeting and padding completely saturated. Our sump pumps evidently didn’t function properly or couldn’t keep up. My husband called ServPro at 2pm. After speaking with ServPro’s representative and…

Not sureMold inspectionMold mitigationWater damage-related cleanup & repair
Lucas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe and Andrew were great

Reasonable priceFlood cleanupMold mitigation
TomLocal Guide · 205 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So far, an excellent experience! Shout out to Steve who kept me informed when he would be there and what to expect, to Jacob and Andrew who did a great job helping and cleaning up after each visit to our Project Manager, Jason Kellerman who is guiding me through the entire process! We have mitigation done and…

Great priceFlood restorationWater removalMold mitigation
Tameran6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The workers Steve and Drew deserve a shout out for their hardwork and commitment to providing exceptional care in our home's crawlspace after a pipe burst. They communicated well and worked hard on a Friday to move forward with an uncomfortable job and I was pleased to have met them! The after photos looked great!!

Not sureMold mitigationWater damage-related mold removal
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 stars all the way for Andrew and Adam from ServPro. They’ve been outstanding through our flooded basement situation. Both are respectful, hardworking, and clearly take pride in doing the job right. They show up, stay focused, and keep things moving without any issues or headaches. In a situation that could’ve been…

Flood restorationMold inspectionWater removal
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nick and Jacob ( quad cities ) did an excellent job exposing the process of remediation. They were friendly and efficient. Thank you,

Mold mitigationMold cleaning
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

After comparing multiple quotes Servpros was the most fair and we were satisfied with the price. Adam and Jesse came over and got a lot of work done in a short amount of time. They were very polite and communicated well. Overall I would use them again if needed and would recommend them to a friend.

Mold mitigationWater damage-related cleanup & repair
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had my basement flood a few weeks back and never had to hire anyone for help to clean up something like this but i had to and im glad i called these guys. Excellent service from start to finish and the team they sent out were very professional and polite. Big thanks to the boys Steve, Jesse, & Tre for all the help…

Flood restorationMold inspectionFlood cleanup
AJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mikey Bartlett who is a team leader did an amazing job. My basement was gutted and the mold removed. He is very professional and kind. I am very thankful for the work that has been and continues to be done...

Mold mitigationMold inspection+ Responsiveness+ Punctuality+ Quality
Rick13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crista, A Inis and Mia did a great job.

Mold cleaningMold mitigationWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Seth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave, Christa, Lisa, and Danielle of the ServePro team were great to work with! From Day 1, they were extremely friendly and empathetic with a high degree of attention to detail. Given the challenging circumstances, they exhibited a high level of professionalism throughout the cleanup phase. They are a great team and I’d recommend them to anyone!

Flood cleanupFlood restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christa and Mikey were quick, responsive and extremely professional. Highly recommended!

Carpet cleaningFlood cleanupMold mitigation+ Responsiveness+ Punctuality+ Professionalism
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Linda, Trevon and Tre did an awesome job cleaning and removing damaged materials. They were done in a very timely manner. Christa and Michael were very helpful in this process of getting moisture levels down to reasonable levels.

Carpet cleaningMold cleaningMold mitigation+ Responsiveness+ Punctuality+ Quality
Arturo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Not satisfied with the overall care and restoration phase of my project. I had water damage but a hole had to be cut in my ceiling for equipment to reach behind a structure in my basement. I waited over a month and the hole was not repaired and I finally had to seek another contractor to complete the work because I…

Mold cleaningMold mitigationWater damage-related cleanup & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 32%Overpriced 9%Not sure 32%

Jobs customers hired them for

Compare with