Experts Reviews · Company report
SERVPRO of North Lauderdale / West Tamarac logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

SERVPRO of North Lauderdale / West Tamarac

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 120 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of North Lauderdale / West Tamarac is better than 93% of carpet cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of North Lauderdale / West Tamarac is better than 90% of carpet cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of North Lauderdale / West Tamarac is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of North Lauderdale / West Tamarac is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of North Lauderdale / West Tamarac is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of North Lauderdale / West Tamarac is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired SERVPRO of North Lauderdale / West Tamarac for 8 kinds of job.

SERVPRO of North Lauderdale / West Tamarac for water damage-related cleanup & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Water damage-related cleanup & repair” · showing 20

Jo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After discovering black mold in my home, I contacted several companies for quotes on remediation. It quickly became clear that not all companies operate with the same level of integrity. From the moment I spoke with Andrew at ServPro, I knew he was different. Andrew was professional, knowledgeable, and incredibly…

Great priceWater damage-related cleanup & repair
ShannonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andrew with servpro tamarac was amazing! My husband and I were so overwhelmed he guided us thru the whole process.thank you!

Water damage-related cleanup & repairWater damage-related mold removal
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently hired Servpro to handle water damage in my home, and I was very impressed with their professionalism from start to finish. The inspection was thorough, and they took the time to explain where the mold was coming from and what steps needed to be taken. Their team arrived on time, worked efficiently, and…

Great priceWater damage-related cleanup & repair
SueLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed help quickly. Water damage from a broken water line. For repairs and restoration my insurance agent said I could either choose who wanted or they had three companies they work with. I chose ServPro, which was one of those three companies. Pleasantly surprised that shortly after my call Andrew arrived, mind…

Great priceFlooringWater damage-related cleanup & repairPainting
DonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andy did an amazing job cleaning up after my water heater failed. He did not rush the job, gave me a very competitive price for the clean up and recommended an excellent plumber and general contractor that did amazing work for the rest of the work I needed. You can't go wrong with Andy from Servpro!

Great priceWater damage-related cleanup & repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The only disaster and restoration team you should cal is Andrew at this specific location. Excellent work and dedicated to the job. Handled everything extremely professionally and job well done. This location is the best in the area by far!

Water damage-related cleanup & repair
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called this location of Servpro because of the 5 star rating. I was NOT disappointed. Nate was super responsive and kept in communication so I knew exactly what to expect. He was efficient and cleaned up after the work he did. He made a stressful situation easy. Thank you NATE!

Water damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nate was on time and calmed us because the leak and mold brought anxiety to us.Nate was knowledgeable and worked quick ,but clean and efficient.

Mold cleaningMold damage restorationMold mitigation
NancyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Never been so pleased and satisfied. Job well done quickly and perfect!

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Harold6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Erica from ServPro Tamarac / Ft Lauderdale was amazing! She oversaw the mold remediation and reconstruction of my condo. She got the whole job done in two weeks and went above and beyond my expectations. You are in good hands if you hire her company.

Water damage-related cleanup & repairFlooringMold inspection+ Responsiveness+ Punctuality+ Professionalism
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Erica and her staff were very professional and courteous. Servpro was punctual and communicated well with me throughout the process.They exceeded my expectations and provided me with a lot of info regarding the process of restoration and recovery. Servpro delivered on every promise they made. I would highly recommend and trust them.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 172 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely amazing! Fast, competitively priced, professional.. Coordinated with Erica, who was very polite & helped us navigate through our issue. I'm in construction, & look forward to doing business again in the future!

Water damage-related cleanup & repairSewage cleanup+ Responsiveness+ Punctuality+ Quality
Dylan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were incredibly professional and thorough and seemed to really care about my business. Would absolutely recommend them to anyone.

Water damage-related cleanup & repairFlooringMold inspection+ Responsiveness+ Punctuality+ Quality
Adriana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vary happy with the job performed. Thank you . Profesional and eficiente!

Water damage-related cleanup & repair
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceFlood restorationMold inspectionMold mitigation
MaxLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Professionalism
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mold cleaningMold damage restorationMold remediation+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Responsiveness+ Professionalism+ Value
anis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal
Ana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 41%Overpriced 0%Not sure 0%

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