How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%77+18.7Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty72−2.8Momentum penalty89−1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 231 hazardous material removal · 4.9★ from 580 Google reviews
Report card
Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for 8 kinds of job.
SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for flood cleanup
Clear ✕All 40 Google reviews tagged “Flood cleanup”
The whole team listened to our concerns and quickly got to work. Jonah and AJ did their best to remove only what was necessary to stop and remove the mold.
Jonah and AJ where excellent!
ServePro responded quickly and immediately identified the areas that needed to be removed. They then set up blowers and a dehumidifier to dry out the spaces. They cleaned up after the work, and picked up their equipment on time, as promised. They are working directly with my insurance company.
Team members were skilled, polite, and did a great job communicating their plans and when they would be working.
We called Servpro for emergency water mitigation, and could not be more pleased with their response. Although it was after hours, a crew responded quickly and worked for hours. Andrew was our project manager, and he, Jonah and Oscar worked hard to get things dried up and ready for repair. Andrew made a point to be…
Sebastian and his crew were exceptional. Got the job done in a reasonable amount of time. No inconvenience to me very professional and personable. Thank you, Sebastian.
Woke this morning to the sound of running water and my entire downstairs had flooded from a toilet connection that had broken. My husband and I both had to work that day and we called Servpro in a panic. They were here within an hour with an amazing crew. They brought three trucks with Equipment and quickly…
From Andrew to Sebastian we are very satisfied with the service Servpro provided us. Thats what people need when something like this happens. Kindness, understanding and quick action. I would definitely recommend servpro and these technicians.
Lupita & Carla are wonderful !!! They are very professional , very kind and very , very good , doing their work above and beyond anything I could ever imagine. You’re very lucky to have these 2 great women working for you.
El personal fue muy amable, respetuoso, cuidadoso y limpio en su trabajo. Gracias a Roberto y Sebastián y el resto del equipo de hacer este caos menos pesado .
Lupita and her team did such an amazing job. Lupita ensured my home was taken care of and kept me informed each step of the process, which I appreciated. I would recommended ServPro to all my friends and family, when in times out of our control, will need their services! Thank you again Lupita!
I can’t say enough good things about this company. Robert was a wonderful project manager and made things run smoothly. I would highly recommend ServePro.
Lupita and her crew were incredible! They took perfect care packing and protecting our possessions... thank you, Lupita
We had a water loss at my home. My hisband called servpro to come and provide mitigation and reconstruction services. Servpro has been fantastic in working with my schedule, and taling the time to show care for my home. They worked quickly and they were very clean. Robert N. Was my project manager and he was very…
Sebastian and Oscar were professional and quick. They were very straight forward and answered any questions I had.
Very happy with Cody Brady and his work. Professional, punctual and professional!
Took way too long but the result was great. Alex F
Michael Heath and Crew from ServPro came to our home on time and dealt with water heater leak flood damage mitigation. They were professional and did a good job. We look forward to the reconstruction crew to come back out for a prompt quote on restoration and completing the job ASAP. Thank you.
Omar and crew good and professional people . Recommend them too everyone
Mike and crew doing great
Mike Heath and his crew responded to a last minute call on a Saturday morning to deal with a flooded basement. They worked diligently to discard the items that could not be saved and was in constant communication with us through the whole process. We highly recommend them.
Omar and his team did an outstanding job of assessing the water damage to my property, setting up fans to dry the moisture, all while keeping me informed as to what he was doing. He was very professional as he proceeded to let me know what steps would be followed in the process of restoring my residence. I am very…
This serve pro team was excellent. They were quick and efficient as well as polite. I Highly recommend them.
JC and Mike were very professional
Mike, Lupita and girls did an outstanding job for my sister!
Omar and crew incredibly responsible.
Great team of 5 women loaded furniture to POD efficiently and carefully. Shout out to Kelsey, Lupita, Josie, Narina. Marian
There Gad workers and clean work on job
JC and his crew did a great job, he was very professional and helpful. He answered all of our questions and was very nice
Just to let you know maleni and the girls did a excellent job and we're very professional about everything
I had a water leak in my kitchen on a weekend of course…Servpro to the rescue! They were one of the companies recommended by my insurance company. Louis was the first contact I had with this company and he did a great job explaining everything about the process and setting up the equipment. He was very…
What a company! what a team! I had JC and Aaron come out to my home. very professional. JC took the time to explain everything to me and heard every request or need i had. He has a great personality and awesome customer service skills. I can honestly say that we had a great experience with this team. I would hire…
I want to share to you the professionalism that I experience with your team members with Jose Guzman and his crew Catalina and Jose they were very very prompt professional thorough and my home I experienced a water Mainline break and they come in and they asked all the right professional questions of what happened…
Kelsey and her pack/unpack crew did an outstanding job of packing and unpacking our large craft room.
Omar and Karina were friendly and professional.
Mike Romero, Lupita and their crew were busy at work packing up the house. It appears they pack items very thorough.
My husband and I would like to express our appreciation to Mike and Jose, as well as Lupita and her crew for their efforts in responding to the flood at our home this past August. They were courteous, professional and tireless in performing their jobs and deserve recognition. Sincerely, Raina and Steve Saffan
Slow start, fast and furious finish! Project Manager, Omar, is a good person. He really dispalyed empathy and caring throughout the project. He was highly communicative and responded appropriately and personally to my requests.
Rating only, no written review.
Rating only, no written review.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 116 | — |
| Water removal | 50 | — |
| Flood restoration | 49 | — |
| Water damage-related mold removal | 46 | — |
| Flood cleanup | 40 | — |
| Mold inspection | 32 | — |
| Mold mitigation | 20 | — |
| Mold remediation | 17 | — |
