How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%77+18.7Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty72−2.8Momentum penalty89−1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 231 hazardous material removal · 4.9★ from 580 Google reviews
Report card
Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for 8 kinds of job.
SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for flood restoration
Clear ✕All 49 Google reviews tagged “Flood restoration”
Jonah and AJ where excellent!
Jesus, Willy and Robert were professional, efficient, immediately responded to the issue and resolved remediation challenges. They were friendly and smiling, despite it being early on a Sunday morning.
Sebastian has done as excellent job. Very courteous, polite, knowledgeable, and extremely helpful. I truly appreciate him. Has been a pleasure working with him. Mimi battin
Sebastian y su equipo excelente trabajo Muchas gracias
Sebastian , Jesus and Andrew everyone was wonderfull , above and beyond. Would definitely recommend any services needed from Servpro
Sebastian, Jesus, Dani, Valentin were excellent, professional, kind, neat and thorough. Process was painless.
Team members were skilled, polite, and did a great job communicating their plans and when they would be working.
Sebastian was very professional and courteous. He set up equipment to dry out our walls due to a plumbing leak. He checked on the walls several times and when all was dry, he removed the equipment. We were extremely happy with the services from Service Pro. Our walls were cut and taped prior to setting up the…
Servpro employees Alex and Fausto were fabulous and the quality of their work was exceptional.
Sebastian was the best! He is extremely professional, kind & took the time to explain everything. He is also great at follow through & communication. Sebastian is a calming presence in a very stressful time.
We called Servpro for emergency water mitigation, and could not be more pleased with their response. Although it was after hours, a crew responded quickly and worked for hours. Andrew was our project manager, and he, Jonah and Oscar worked hard to get things dried up and ready for repair. Andrew made a point to be…
Jesus and Dani were great. On time, respectful, worked diligently and protected the area in our home not affected by the water. Thank you for your consideration and work.
Fausto is an artist. His work excellent!
Our company had a substantial water leak, ServPro came out from Tucson a lot faster than we expected. Sebastian came out every day to check on the machines, he was an excellent communicator, I always knew what to expect and when. Beyond happy with the services provided and the crew who helped make it happen. We will be returning to ServPro for our needs.
First time w/company. Jesus, Sebastian & Danny were very helpful, professional & prompt. Did good work for me.
Lupita & Carla are wonderful !!! They are very professional , very kind and very , very good , doing their work above and beyond anything I could ever imagine. You’re very lucky to have these 2 great women working for you.
Lupita and her team did such an amazing job. Lupita ensured my home was taken care of and kept me informed each step of the process, which I appreciated. I would recommended ServPro to all my friends and family, when in times out of our control, will need their services! Thank you again Lupita!
We had a water loss at my home. My hisband called servpro to come and provide mitigation and reconstruction services. Servpro has been fantastic in working with my schedule, and taling the time to show care for my home. They worked quickly and they were very clean. Robert N. Was my project manager and he was very…
Sebastian did a very good job keeping the project moving forward at an acceptable pace. I felt that I could trust him when he provided me with updates and next steps. The clean up team was professional in their work and all things considered left the site in relatively clean condition. I look forward to the…
Sebastian and Oscar were professional and quick. They were very straight forward and answered any questions I had.
Lupita Almanza and team did an awesome job pack backing my house back to what we had before the water damage. I appreciate every thing they have done. Thank You!!!
Very happy with Cody Brady and his work. Professional, punctual and professional!
Omar and crew did an excellent job - they were both very helpful. Alex F was excellent in supervising our entire project. He was very easy to work with and very knowledgeable.
Alex F and his team were great at keeping me in the loop, every step of the way. They were very professional and executed the restoration of my home in a timely manner. Kudos to this amazing team and Bravo for not feeling "ghosted."
Took way too long but the result was great. Alex F
(This comment is about Lupita’s work only, not the entire job.) Lupita Almanza and her crew did a great job returning and unloading some furniture that was taken offsite prior to work beginning.
Omar and crew good and professional people . Recommend them too everyone
Mike Heath and his crew responded to a last minute call on a Saturday morning to deal with a flooded basement. They worked diligently to discard the items that could not be saved and was in constant communication with us through the whole process. We highly recommend them.
Omar and his team did an outstanding job of assessing the water damage to my property, setting up fans to dry the moisture, all while keeping me informed as to what he was doing. He was very professional as he proceeded to let me know what steps would be followed in the process of restoring my residence. I am very…
An AC condensation pipe clogged causing a flood in my garage and damage to garage dry wall, master bathroom wall, and floor and laundry room wall. I called and they were here within an hour! Omar and crew were Fast, professional, efficient and respectful!
Omar and crew did a great job today. 5he6 were very professional and polite.
Omar and crew were very efficient and professional. They explained everything to me and helped me to prepare for the process. Great team!
Our dishwasher leaked water under our new lvp. Omar and his crew were out super fast. They were extremely professional and took care of the water damage and restoration. I would highly recommend this company.
Omar and crew incredibly responsible.
Great team of 5 women loaded furniture to POD efficiently and carefully. Shout out to Kelsey, Lupita, Josie, Narina. Marian
Lupita and her crew did nice job they where kind helpful,fast
Robert was very nice and professional! I am so please with the whole team was awesome and very fast. They were respectful of my home. Highly recommend them to anyone needing a service like this.
Kelsey and her pack/unpack crew did an outstanding job of packing and unpacking our large craft room.
JC, was on time and super professional. I would recommend him anytime.
Mike Romero, Lupita and their crew were busy at work packing up the house. It appears they pack items very thorough.
Juan Carlos was amaizing Exelent customer service very knowledgeable he came he explained what he was going to do and why and he did it! I will use them again and I will recommend him any time!
Servpro crew (Lupita, Juan &Jose) we’re flexible (took direction & adapted to any changes in placement of belongings) were hardworking & efficient. Lupita is an effective supervisor, Juan & Jose work well together & I would highly recommend them for any moving project, because they take great care in handling everything no matter how heavy or fragile.
JC and Omar did amazing. I would recommend them for sure! Best in town for sure
Slow start, fast and furious finish! Project Manager, Omar, is a good person. He really dispalyed empathy and caring throughout the project. He was highly communicative and responded appropriately and personally to my requests.
Omar and crew were awesome. Very responsive and professional
We had a pipe leak in our bathroom, Servpro made an appointment and came out to set up some fans and other equipment. Robert came out almost daily even on Saturdays, to check up on me and the water levels in the walls. Robert was kind, considerate, and professional.
Servpro of NE Tucson came out to my residence to address water damage to my home, upon arrival I did not expect the owner of the company Robert Siegler to show up and walk us through the process and put us at ease. Was a great experience and would definitely use them again for any future incidents. Great family owned and operated business.
Can’t thank Servpro enough!! They were quick to respond, returned phone call and texts. Gave them the insurance information and they did all the work for me! This is by far one of the best contractors I have worked with! Would highly recommend Rob and his staff! Both Steve’s were responsive and great customer service!!!
Rating only, no written review.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 116 | — |
| Water removal | 50 | — |
| Flood restoration | 49 | — |
| Water damage-related mold removal | 46 | — |
| Flood cleanup | 40 | — |
| Mold inspection | 32 | — |
| Mold mitigation | 20 | — |
| Mold remediation | 17 | — |
