How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%77+18.7Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty72−2.8Momentum penalty89−1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 231 hazardous material removal · 4.9★ from 580 Google reviews
Report card
Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for 8 kinds of job.
SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for mold remediation
Clear ✕All 17 Google reviews tagged “Mold remediation”
The whole team listened to our concerns and quickly got to work. Jonah and AJ did their best to remove only what was necessary to stop and remove the mold.
Extremely satisfied with customer service and work completed. Technicians Jonah and Oscar were phenomenal
Jonah & Oscar were extremely respectful to me, my home & my belongings. They arrived on time, worked diligently and every day left my house clean & their equipment in one area. They explained their procedures prior to starting. I would welcome Jonah & Oscar back in my home anytime.
Excellent customer service Jesus Danny, and Willie were excellent at their jobs. Quick clean and thoughtful. Good company representatives. Sebastian was an absolute joy to have. He was on time and exuded excellent customer service. He was very helpful and informative. Thank you Servpro for making a bad situation so much better.
Prompt and very neat
Good quality, excellent customer service!! Malenny was a huge help with providing me with information and excellent customer service and communication skills!!
Omar and crew very knowledgeable, professional, curteous with state of the art equipment...
I had a water leak in my kitchen on a weekend of course…Servpro to the rescue! They were one of the companies recommended by my insurance company. Louis was the first contact I had with this company and he did a great job explaining everything about the process and setting up the equipment. He was very…
What a company! what a team! I had JC and Aaron come out to my home. very professional. JC took the time to explain everything to me and heard every request or need i had. He has a great personality and awesome customer service skills. I can honestly say that we had a great experience with this team. I would hire…
Had some initial issues but got it squared away! Juan and Jose did a great job and completed the mold damage restoration under the estimated time! Excellent work!
Robert Negrette was very nice polite and courteous, he was very informative on the process and treated me as if I was his mother. And he is not a democrat! Thank you Servpro.
JC has come out for two projects now and has been an absolute joy and pleasure to work with! He has a great sense of humor and brings levity to these challenging situations that we have been going through. Thank you JC!!
Jc was very knowledgeable. Kept us informed. Worked tirelessly all day by himself. Would highly recommend.
Juan Carlos was amaizing Exelent customer service very knowledgeable he came he explained what he was going to do and why and he did it! I will use them again and I will recommend him any time!
Thank you Jc for making sure there’s was no mold on my baby’s room you are the best : DR Horton Tres Pueblos Lot#11
Def recommend! Juan Carlos was very professional and fast as well. Also very clean when doing his work.
Can’t thank Servpro enough!! They were quick to respond, returned phone call and texts. Gave them the insurance information and they did all the work for me! This is by far one of the best contractors I have worked with! Would highly recommend Rob and his staff! Both Steve’s were responsive and great customer service!!!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 116 | — |
| Water removal | 50 | — |
| Flood restoration | 49 | — |
| Water damage-related mold removal | 46 | — |
| Flood cleanup | 40 | — |
| Mold inspection | 32 | — |
| Mold mitigation | 20 | — |
| Mold remediation | 17 | — |
