How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%77+18.7Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty72−2.8Momentum penalty89−1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 231 hazardous material removal · 4.9★ from 580 Google reviews
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Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for 8 kinds of job.
SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for water damage-related cleanup & repair
Clear ✕All 116 Google reviews tagged “Water damage-related cleanup & repair” · showing 40
Jonah and AJ were prompt, polite and friendly. Did a great job of demonstrating and clean up.
Sebastian and Angel were amazing! So kind and helpful I really appreciated everything they did for us.
Our project manager, Andrew, quickly arrived, assessed the situation, and thoroughly informed us of the process. His team arrived in stages over the next few days. Daniel and Clara, Sebastian and Angel, and Jonah and AJ. All were prompt, courteous, and professional. They performed their tasks in a timely manner,…
I required SERVPRO for water damage caused by a leak under my kitchen sink. They provided quick response and everything was handled efficiently and effectively with my insurance company. Robert was the Project Manager and explained things clearly. The team that provided demolition and dry out was phenomenal! Jesus,…
Great job on my leak mitigation project. Sebastian did a great job for us!
Very courteous, respectful and professional. Robert and Sebastian were excellent and took very good care of our home. The remediation crew that came in were very clean and efficient. Took great care in keeping debris contained during the demolition process. We highly recommend Servpro!
Pipe burst in wall and water came inside house. All staff that worked on water mitigation were courteous, explained what they would be doing, were fast and cleaned up site very well. Sebastian brought dry out equipment, came daily to check moisture levels, was very professional and friendly. He answered all my…
Sebastian was very knowledgeable, helpful, professional and made me feel comfortable and confident with all that was being done.
Staff erred professional, and very understanding. They even cleaned up afterwords.
Servpro employees were surprisingly fast. They came out within hours of my house being flooded, and had the mold motigation done the same night. They were all very friendly and the repairs they did after motigation made the house look like new.
We came home from the trip and our home was completely flooded. We reported it to the insurance company, and Kaylee and her crew were there at noon the next day. We were still in shock. No problem, because Kaylee and her crew made it quite clear that they understood what we were going through And completely helped…
Sebastian
Jonah & Oscar were extremely respectful to me, my home & my belongings. They arrived on time, worked diligently and every day left my house clean & their equipment in one area. They explained their procedures prior to starting. I would welcome Jonah & Oscar back in my home anytime.
Lupita and her team were amazing. They packed up the bedroom and all its content in 2 days. They were kind, respectful, and great to work with. I highly recommend her.
Excellent customer service Jesus Danny, and Willie were excellent at their jobs. Quick clean and thoughtful. Good company representatives. Sebastian was an absolute joy to have. He was on time and exuded excellent customer service. He was very helpful and informative. Thank you Servpro for making a bad situation so much better.
I was extremely stressed out over some water damage and some Venetian plaster that was going to need to be cut out- I did not want an extra unnecessary inch of plaster removed and the entire team was very understanding & listened to my concerns. Cameron, Jonah, and Oscar listened to my concerns and took great care…
Our home insurance company suggested we call Servpro to help us assess and clean up a shower that cracked and leaked water into our walls. Cameron is knowledgeable about the work that needed to be completed and scheduled the cleanup and tear out 12/23. Technicians Jonah and Mario were polite and professional. The…
Terrific crew worked hard.
Derrick and Yogi were great restoring the interior of our house after the roof leaked.
My experience working with Robert as my Project Manager was exceptional and also worked with Sebastian as well. I asked a lot of question and Robert was very patient and understanding and Answered all questions. Both gentlemen were great to work with and the work performed was excellent as well. Everyone that was…
Hater a water leak the required their services. Everybody was extremely professional and everything went smoothly.
Just wanted to give a quick shoutout to Lupita for the amazing job she’s been doing with the cleaning. Your attention to detail really shows and makes a big difference. I really appreciate the way you keep open communication with all of us and take the time to explain everything clearly—it helps everything run…
Sebastian and his team did a great job. Very professional and they left the area clean after every visit. I would highly recommend them.
Very happy with Cody Brady and his work. Professional, punctual and professional!
On March 2023, Omar, Gabby and their crew were very professional and prompt on their arrival to my home to pack out all my furniture that needed to be stored while repairs were being done to my home. All crew members were courteous, knowledgeable and attentive to all my questions and concerns. My home had excess…
Toilet supply line burst covering entire house in 2” of water for approx 24 hrs before discovery. Major mitigation required. All house items needed to be boxed, wrapped and stored. Lupita and her crew were amazing! Proficient, friendly and professional. August 2023 Adding to this review after my furnishings have…
Mike R and his crew were very professional. They were on time and helpful unpacking the storage pods as well as helping me.
Mike R & crew-, they did a great job of moving all of my belongings back in, even putting him in the correct place. Gabbie had actually taken pictures of where things were before they were packed out, which was immensely helpful
Omar and crew did an excellent job - they were both very helpful. Alex F was excellent in supervising our entire project. He was very easy to work with and very knowledgeable.
gabby and crew did such an amazing job packing our furniture she was very professional and organized i would recommend gabby and crew
Kelsey and the team were GREAT!! Not only were they polite and flexible, but they went to every effort to put us at ease. They were understanding and reassuring in a stressful situation. I would 100% recommend them to friends, family, and anyone in general for their fantastic service!
Omar and crew were incredibly helpful!!
Mike Heath and his crew responded to a last minute call on a Saturday morning to deal with a flooded basement. They worked diligently to discard the items that could not be saved and was in constant communication with us through the whole process. We highly recommend them.
Please extend my appreciation to Lupita and her team. They did an outstanding job packing my things to store after water damage. The entire team worked very hard without much rest and they were all very pleasant. Lupita was thorough and questions were answered or she got me in touch with someone who addressed my…
Omar's team did a great job. Very professional and efficient. What I thoght was a 8-10 hour job they completed in 5. Very thorough with the cleanup. Would definitely use them again if needed.
Omar and his team did an outstanding job of assessing the water damage to my property, setting up fans to dry the moisture, all while keeping me informed as to what he was doing. He was very professional as he proceeded to let me know what steps would be followed in the process of restoring my residence. I am very…
Dealing with water damage in your home is the biggest headache! All the what ifs and unknowns can be very overwhelming! My experience dealing with this on 9/5/23 definitely did NOT turn into a migraine thanks to Raul, Omar and his great team of helpers! It was wonderful to work with such professionals who knew their…
Omar and his crew were amazing in letting me know exactly what was going on! They did a fantastic job in fixing the issue. I would highly recommend working with them!
An AC condensation pipe clogged causing a flood in my garage and damage to garage dry wall, master bathroom wall, and floor and laundry room wall. I called and they were here within an hour! Omar and crew were Fast, professional, efficient and respectful!
Omar and crew explain the whole process
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 116 | — |
| Water removal | 50 | — |
| Flood restoration | 49 | — |
| Water damage-related mold removal | 46 | — |
| Flood cleanup | 40 | — |
| Mold inspection | 32 | — |
| Mold mitigation | 20 | — |
| Mold remediation | 17 | — |
