How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%77+18.7Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty72−2.8Momentum penalty89−1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 231 hazardous material removal · 4.9★ from 580 Google reviews
Report card
Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for 8 kinds of job.
SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East for water damage-related mold removal
Clear ✕All 46 Google reviews tagged “Water damage-related mold removal”
The whole team listened to our concerns and quickly got to work. Jonah and AJ did their best to remove only what was necessary to stop and remove the mold.
Servpro employees were surprisingly fast. They came out within hours of my house being flooded, and had the mold motigation done the same night. They were all very friendly and the repairs they did after motigation made the house look like new.
Jonah & Oscar were extremely respectful to me, my home & my belongings. They arrived on time, worked diligently and every day left my house clean & their equipment in one area. They explained their procedures prior to starting. I would welcome Jonah & Oscar back in my home anytime.
Terrific crew worked hard.
Toilet supply line burst covering entire house in 2” of water for approx 24 hrs before discovery. Major mitigation required. All house items needed to be boxed, wrapped and stored. Lupita and her crew were amazing! Proficient, friendly and professional. August 2023 Adding to this review after my furnishings have…
Mike R and his crew were very professional. They were on time and helpful unpacking the storage pods as well as helping me.
Michael Heath and Crew from ServPro came to our home on time and dealt with water heater leak flood damage mitigation. They were professional and did a good job. We look forward to the reconstruction crew to come back out for a prompt quote on restoration and completing the job ASAP. Thank you.
An AC condensation pipe clogged causing a flood in my garage and damage to garage dry wall, master bathroom wall, and floor and laundry room wall. I called and they were here within an hour! Omar and crew were Fast, professional, efficient and respectful!
Omar and crew were wonderful! They explained everything about water mitigation process.
Omar and crew where great in doing there job and explaining what is going to be done
Omar and crew were prompt, professional, and clear with explanations.
Omar and crew were tops in professionalm and politeness. Keep this crew
JC and his crew did a great job, he was very professional and helpful. He answered all of our questions and was very nice
Omar and crew did a great job.
Omar and Gabby did a great job coming to our house after we had a flood in our bathroom.
Omar and crew were attentive, quick and communicated well do I understand what to expect.
Omar and crew very knowledgeable, professional, curteous with state of the art equipment...
Good team work for Omar and crew they are so fast and reliable
Had some initial issues but got it squared away! Juan and Jose did a great job and completed the mold damage restoration under the estimated time! Excellent work!
Omar and crew showed up promptly first thing in the morning as scheduled and set right to work removing the problem areas. Work was quickly completed. And all my questions about the work were answered. Would use company services again.
Omar and his crew did an amazing job coming in and getting everything measured and submitted. As well as getting everything moved and demoed to start the cleaning and drying process. It was pretty fast from start to finish.
Omar and crew were on time and were very professional. I look forward to having them fix our issue.
Lupita and crew did an amazing job with my packback
JC, Omar , Daniel came on a late night emergency. Very professional and friendly. Quick job.
Everything was great for service provided on 11/16/2022 Juan and Jose were very professional, communicated on how to resolve and kept me up dated as work was done during the afternoon along with doing all cleanup before leaving
Omar and Crew are very propane did their job very well!
Jc was very knowledgeable. Kept us informed. Worked tirelessly all day by himself. Would highly recommend.
Omar was so kind and professional when he came to assist us with some unfortunate water damage! He definitely made the process seem less stressful!!!
Omar and crew were awesome. Very responsive and professional
JC Arce & his co-worker, we’re very professional and courteous. They came in and removed the water damaged areas of my home and found the issue. Very knowledgeable and reassuring that the issue can be taken care of. Very happy with their service. DR Horton - 463
Servpro staff Mike and Juan, very professional are good workers.
Juan carlos did a great job
They arrived on time and promptly identified the source of the water damage. The team was nothing but professional and courteous and I would definitely use their survaces again.
Steven was awesome and very professional. Would definitely use and recommend just because of him.
JC was awesome to deal with! Amazing customer service. He did a great job explaining issues at hand. Would recommend him and ServPro!!
JC is the best
José, Guzman, and their crew were extremely professional and kind while coming in to start on our water damaged bedroom ceiling that had begun to cave in. Definitely recommend their crew and will be using their services again
JC was great!
Highly recommend Juan, as he was really kind, professional and very knowledgeable when it came to answering our questions.
Juan Verdugo was really professional and kind. He takes his time and is efficient. We'll definitely need him again if anything happens. Well recommended thanks for your hard work
Jose Guzman and his crew were professional and did an excellent job!!
Anthony and Robert very professional and informative
Happy and very satisfied with service provided.
Can’t thank Servpro enough!! They were quick to respond, returned phone call and texts. Gave them the insurance information and they did all the work for me! This is by far one of the best contractors I have worked with! Would highly recommend Rob and his staff! Both Steve’s were responsive and great customer service!!!
I used Servpro for some mold removal in our detatched shop. I called them because I wanted someone who could do the mold removal and fix the drywall and wood after. I was told they did both but it was two different parts of the company. The gal who answers the phone (sorry I don't remember your name) was SUPER…
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 116 | — |
| Water removal | 50 | — |
| Flood restoration | 49 | — |
| Water damage-related mold removal | 46 | — |
| Flood cleanup | 40 | — |
| Mold inspection | 32 | — |
| Mold mitigation | 20 | — |
| Mold remediation | 17 | — |
