Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
SERVPRO of South Central Fort Worth, Edgecliff Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

SERVPRO of South Central Fort Worth, Edgecliff Village

Fort Worth, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 128 hazardous material removal · 4.9★ from 72 Google reviews

📞 Call (682) 808-6569Request a call backWebsite ↗

Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of South Central Fort Worth, Edgecliff Village is better than 92% of hazardous material removal.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of South Central Fort Worth, Edgecliff Village is better than 89% of hazardous material removal.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of South Central Fort Worth, Edgecliff Village is better than 97% of hazardous material removal.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of South Central Fort Worth, Edgecliff Village is better than 100% of hazardous material removal.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of South Central Fort Worth, Edgecliff Village is better than 100% of hazardous material removal.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of South Central Fort Worth, Edgecliff Village is better than 60% of hazardous material removal.B
60

Reviews for your job

Customers hired SERVPRO of South Central Fort Worth, Edgecliff Village for 5 kinds of job.

SERVPRO of South Central Fort Worth, Edgecliff Village for water damage-related cleanup & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 12

All 10 Google reviews tagged “Water damage-related cleanup & repair”

Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Maria and her team were great with our pack out to get ready for demolition!

Water damage-related cleanup & repair
charlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had water line break in my house. I was not home my whole house had water damage. These guys showed up in less than an hour. Had everything cleaned up and set up to talk to my insurance adjuster to fix. Very nice guys

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Jimmy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thankful for the service I received from Justin Cowan! Highly recommend his service to anyone ✅

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
JonathanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always there to serve the community 10/10 business. Thanks for your help, Justin!

Water damage-related cleanup & repair+ Professionalism
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin Cowan was the most resourceful asset to fixing my water damage problems. He always communicated to me in a manner that made me know that even my worst problems would be okay. I would recommend him to everyone I know. Justin and SERVPRO, thank you for your help!

Water damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can't say enough nice things about these guys. Our laundry room flooded into our garage and they took care of everything. I was out of town when it happened but my wife said Jeff and his whole crew were total gentleman, it was much appreciated.

Water damage-related cleanup & repair+ Punctuality+ Quality+ Professionalism
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Employees were very professional and and attentive to my concerns.Blaine explained the entire process to my wife and I and was very courteous.

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Professionalism
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mold cleaningMold mitigationMold remediation+ Responsiveness+ Punctuality+ Quality
Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Quality+ Professionalism+ Value
Lillie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 25%Overpriced 0%Not sure 50%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair10—
Flood restoration4—
Water removal3—
Flood cleanup2—
Water damage-related mold removal2—

Compare with

City to City Junk Removal and Trash Disposal Service In Fort Worth logoCity to City Junk Removal and Trash Disposal Service In Fort WorthExperts Score 100Fort Worth · 5.00★City BioClean logoCity BioCleanExperts Score 99Fort Worth · 5.00★Restoration Solutions logoRestoration SolutionsExperts Score 88Fort Worth · 4.86★