Tattoo shop · Philadelphia, PA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 19 tattoo parlorsiPosition by Experts Score among all companies we track in this category. · better than 50%
4.8★★★★★460 Google reviews · 24 photos
93%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$290typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Seven Swords Tattoo CompanyTattoo Parlors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seven Swords Tattoo Company: 88/100 on this factor. Category median: 90.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seven Swords Tattoo Company: 84/100 on this factor. Category median: 90.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seven Swords Tattoo Company: 89/100 on this factor. Category median: 89.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seven Swords Tattoo Company: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seven Swords Tattoo Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Seven Swords Tattoo Company: 92/100 on this factor. Category median: 40.A
92
Bar = this company · dark tick = category median.
Star ratings
460 Google reviews we collected
4.8of 5
5 stars43093%
4 stars72%
3 stars72%
2 stars31%
1 star133%
Praise vs complaints
Phrases our text analysis found in 349 written reviews
97%praise
Praise42897%
Complaints123%
Price
What customers reported paying
$290+83% vs typical tattoo parlors
Middle half of what 109 customers paid ($176–$536) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16738%
Quality & results10323%
Would recommend8620%
Communication276%
Speed & response256%
Price & value205%
Honesty & trust123%
What customers talk about
We read 349 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What an amazing shop everyone there was kind and helpful big shout out to Sebastian for giving me a fire tattoo 🙌 I will definitely be back”
“In response to your response, you NEVER communicated it could be months , I responded rudely after your awful customer service.”
“James was a fantastic artist and it was a great experience”
“…or a cover-up that took 45 minutes did not turn out well tattoo looks horrible and the artist refuses to correct the issue.…”
“The energy in this studio is amazing and I would definitely recommend stopping by.”
“I cannot recommend him enough!”
“He was communicative, delicate in pressure and flow, and created a calm environment.”
“No phone call to us saying hey they’re here sorry, literally no communication until we went back and were turned down because we weren’t physically th…”
“Great place for a quick walk in and Andy is the best”
“The Staff Is Personable And Service Was Quick With A Reasonable Price.”
“I honestly couldn’t have asked for a better outcome, my tattoo came out phenomenal.”
People customers mention
Philly17 reviews
Sebastian16 reviews
Keith16 reviews
James15 reviews
Aaron11 reviews
Jane10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Seven Swords Tattoo Company for 8 kinds of job. Pick one to see what they paid and said.
impulseSnipes1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Drea and Jane made me and my fiancés first tattoo experience really good and their work is great. Highly recommend, can’t wait to go again 🫶🏾
Paid $200–250Fine line tattoos
Emma1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wow. I’ve never really had such a wonderful tattoo experience. Joseph not only spent the day meticulously drawing (right on my arm!) a beautiful traditional rose for me, then tattooed it right on! Took him maybe 2 1/2 hours, so impressive. Then he proceeded to give me a fabulous deal because he enjoyed doing it.…
Paid $250–300Tattoos
Jake1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
2nd time going to Joseph for a tattoo and he did such a great job. Appointment was super easy to book, and he did an exceptional job accommodating me and the request I wanted for my tattoo. Will be back for future tattoos with Joseph!
Paid $250–300Solid black work tattoosTattoo designTattoos
Gabe3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Kirsten was awesome and super professional, her designs matched my ideas perfectly and the whole studio was very welcoming! Would definitely come again.
Paid $300–350Fine line tattoos
Justin11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Kirsten was extremely precise in her work. She was personable and easy to collaborate and communicate with. This was my first tattoo and I couldn’t be happier with how it turned out. I look forward to going back to her for more pieces in the future!
Paid $500+Fine line tattoos
Lauren8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was a walk into the shop with a best friend to get matching tattoos. James and Andy were so friendly and inviting. They helped us to figure out ultimately where the best spot to place our tattoos were and were super patient. I am a nervous nelly and both of these guys helped to make me feel comfortable. Andy…
James was my artist he's awesome the whole staff as well shop is awesome they greeted me as soon as i walked in offered me a beverage and made sure I felt welcomed im a no nonsense guy so if I say it then thats what it is period
Response from the owner · a day ago
Thank you for the straight-up review, we really appreciate it. We'll be sure to pass your kind words along to James and the whole team. We're glad you felt welcome from the moment you walked in, and we'd love to see you back in the shop anytime.
Liam Penderghest1 reviewiTotal number of Google reviews Liam has written across all businesses on Google Maps, not just this one.
James was a fantastic artist and it was a great experience
Price: $450–500
Services: Tattoos
Response from the owner · a day ago
Thank you so much for the kind words! We'll be sure to pass your compliment along to James, he'll be thrilled to hear it. We're so glad you had a great experience and hope to see you again soon.
impulseSnipes1 reviewiTotal number of Google reviews impulseSnipes has written across all businesses on Google Maps, not just this one.
Drea and Jane made me and my fiancés first tattoo experience really good and their work is great. Highly recommend, can’t wait to go again 🫶🏾
Price: $200–250
Services: Fine line tattoos
Response from the owner · a day ago
Thank you so much for sharing this! We're thrilled that Drea and Jane made your and your fiancé's first tattoo experience such a great one, and we'll be sure to pass along your kind words. We can't wait to see you both again!
Janine Hipple5 reviewsiTotal number of Google reviews Janine has written across all businesses on Google Maps, not just this one.
The tattoo shop was nice, very clean. Kirsten did my tattoo. She was awesome! She did wonderful work, made my idea come to life, and talked me through everything. I absolutely love how it turned out. And she fit me in so quickly. She’s my new go to!
Emma Weber1 reviewiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Wow. I’ve never really had such a wonderful tattoo experience. Joseph not only spent the day meticulously drawing (right on my arm!) a beautiful traditional rose for me, then tattooed it right on! Took him maybe 2 1/2 hours, so impressive. Then he proceeded to give me a fabulous deal because he enjoyed doing it. Just amazing. The energy in this studio is amazing and I would definitely recommend stopping by. Truly the best tattoo experience I’ve had to date!
Price: $250–300
Services: Tattoos
Response from the owner · 5 days ago
Thank you so much for the wonderful review! Joseph takes a lot of care when drawing and loves projects like this! We are so glad this was such a great experience for you both! We hope to see you again soon!
Gabrielle Pearce3 reviewsiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Jane was so great!! She took the references i sent and made such a beautiful tattoo. I truly love it so much. I will definitely go back to Jane and would recommend her to anyone and everyone.
Response from the owner · 5 days ago
Thank you so much for leaving us a review! We are so glad you are happy with your tattoo and that you had such a positive experience with Jane! We love her too and will be sure to pass along your kind words. Hope to see you back for another tattoo!
Zander Lee4 reviewsiTotal number of Google reviews Zander has written across all businesses on Google Maps, not just this one.
What an amazing shop everyone there was kind and helpful big shout out to Sebastian for giving me a fire tattoo 🙌 I will definitely be back
Response from the owner · 5 days ago
Thank you so much for taking the time to leave us a review! We are so glad you had such a good experience with our shop! Sebastian is great at what he does! We hope to see you back in the shop again!
Sharon Thompsonowak1 reviewiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Jane was fantastic! Her drawings were exactly what I was looking for, the scheduling process was smooth, and the overall experience was easy and enjoyable.
Services: Fine line tattoos
Response from the owner · a week ago
Thank you so much for the kind words! We're thrilled Jane's drawings were exactly what you had in mind and that scheduling went smoothly from start to finish. We'll be sure to pass along your feedback to her, and we'd love to work with you again anytime.
Ariana Kudner1 reviewiTotal number of Google reviews Ariana has written across all businesses on Google Maps, not just this one.
Got tattooed by Kirsten, she did an AMAZING job, super excited on how it came out
Response from the owner · a week ago
Thank you so much for the kind words! We're thrilled you love how your tattoo turned out, and we'll be sure to pass your praise along to Kirsten. We'd love to see you back in the shop whenever you're ready for your next piece!
Jake Celia1 reviewiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
2nd time going to Joseph for a tattoo and he did such a great job. Appointment was super easy to book, and he did an exceptional job accommodating me and the request I wanted for my tattoo. Will be back for future tattoos with Joseph!
Price: $250–300
Services: Solid black work tattoos, Tattoo design, Tattoos
Response from the owner · 2 weeks ago
Thank you so much for coming back and for sharing this wonderful review! We are thrilled to hear that Joseph made the booking process seamless and brought your vision to life so beautifully. We look forward to welcoming you back for your next tattoo!
