Clothing alteration service · Summerville, SC · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 17 custom clothing servicesiPosition by Experts Score among all companies we track in this category. · better than 31%
4.8★★★★★1,362 Google reviews · 24 photos
93%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sew Fabulous LLC 4.8/5 based on 1362 reviews, with the owner responding to 99% of comments. Customers frequently praise the shop for high-quality alterations, uniform patching, and cleaning, noting friendly staff, clear communication via text updates, and efficient turnaround times. However, lower-rated feedback highlights concerns regarding high pricing for specific services, rushed work leading to fit errors, and a lack of online transparency regarding rush fees.
Google rating: 4.8 out of 5 from 1,362 reviews (93% five-star).
Reviews on this page: 1,363 Google reviews (1,139 with written comments, 84 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Custom Clothing serving Summerville, South Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other custom clothing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Sew Fabulous LLCCustom Clothing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sew Fabulous LLC: 80/100 on this factor. Category median: 88.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sew Fabulous LLC: 71/100 on this factor. Category median: 83.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sew Fabulous LLC: 98/100 on this factor. Category median: 78.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sew Fabulous LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sew Fabulous LLC: 83/100 on this factor. Category median: 100.A
83
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sew Fabulous LLC: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
1,363 Google reviews we collected
4.8of 5
5 stars1,27493%
4 stars222%
3 stars191%
2 stars141%
1 star342%
Praise vs complaints
Phrases our text analysis found in 1,139 written reviews
96%praise
Praise1,65896%
Complaints674%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude43525%
Quality & results42725%
Speed & response33219%
Would recommend26015%
Price & value1448%
Communication704%
Honesty & trust573%
What customers talk about
We read 1,139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They finished the alteration quicker than expected and the staff was very polite and professional”
“Another lady then came up and was trying to help us but she was also being rude and snippy when trying to figure out which dress we came for.”
“They did great work on my wedding dress and reception dress!”
“This place is horrible, came in to get 2 Polo shirts taken in, Quoted me $150, I left and will never return.”
“They are great for getting uniforms patched and cleaned in a timely manner!”
“I would definitely recommend them to friends and family.”
“If you do choose Sew Fabulous, I strongly recommend asking for a rough price range before paying the appointment fee so you know whether it’s within y…”
“Her price is expected, and honestly, I think very fair for her work!”
“I feel completely ripped off and disappointed with the service I received.”
“Their communication is solid, they will send emailed updates and texts and the response time is excellent!”
“I would absolutely trust them again and recommend them to anyone wanting their piece to be altered”
“00 was just dishonest and greedy!”
People customers mention
Angela58 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sew Fabulous LLC for 8 kinds of job. Pick one to see what they paid and said.
Jeremy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 14 hours ago★★★★★
The only place I trust my clothes. You pay for quality. Satisfied with my work uniform and suits. High quality all the way around.
CARA10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Extremely friendly and inviting. They asked my teenage son all the right questions that he told them exactly what he wanted fixed with his shirt. The text updates made me feel confident in their process. Loved the final product!
AnnieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
This is Annie Whitlock of Addielee's Gourmet Chicken Burgers. I took a skirt on Saturday and they told me that it would be ready Saturday the 24th and today I got a tex this morning and aid it was ready! I went and picked up and I am just so happy!!! If any one want a place to do some good alterations this is the…
Wolverine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This place is wonderful. They finished the alteration quicker than expected and the staff was very polite and professional
Peyten4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They do extremely well for any tailoring, sewing, and cleaning purposes. Especially with any sort of uniforms getting patched. High recommend!
Kelly8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Plan ahead because they stay very busy and lead times are about a month, but their work is flawless!
The only place I trust my clothes. You pay for quality. Satisfied with my work uniform and suits. High quality all the way around.
Response from the owner · 7 hours ago
Jeremy, we are honored that you trust us with your clothes and pleased our work on your uniform and suits met your expectations. Thank you for recognizing our commitment to quality, it means a lot to our team. We look forward to serving you again.
Ethan Pahucki8 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
The best place to get patches on your uniform. Quick turnaround and great work.
Response from the owner · a day ago
Ethan, thank you for the fantastic review. We’re glad our fast service and attention to detail kept your uniform looking its best. We appreciate the recommendation and look forward to helping you again.
CARA JAMES10 reviewsiTotal number of Google reviews CARA has written across all businesses on Google Maps, not just this one.
Extremely friendly and inviting. They asked my teenage son all the right questions that he told them exactly what he wanted fixed with his shirt. The text updates made me feel confident in their process. Loved the final product!
Response from the owner · 3 days ago
Cara, thank you for the five star review. We are glad our team asked the right questions and followed your son’s preferences, and that the text updates helped you feel confident in the process. We’re thrilled you loved the final shirt and appreciate you sharing this feedback. We look forward to helping your family again.
Annie WhitlockLocal Guide · 17 reviewsiTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
This is Annie Whitlock of Addielee's Gourmet Chicken Burgers. I took a skirt on Saturday and they told me that it would be ready Saturday the 24th and today I got a tex this morning and aid it was ready! I went and picked up and I am just so happy!!! If any one want a place to do some good alterations this is the place to go. Thank you guys for making my life easier. Go see them, you will be please. I know I am.
Response from the owner · 4 days ago
We appreciate you sharing this wonderful feedback, Annie. We are so glad the skirt was ready as promised and that you are happy with the result. It means a lot to our team to hear we made your life easier. Thank you for recommending us, we look forward to serving you again.
Davion Thomas1 reviewiTotal number of Google reviews Davion has written across all businesses on Google Maps, not just this one.
Davion, thank you for the kind rating. We appreciate you pointing out our efficiency and are glad we made things easy for you. We look forward to helping you again.
Wolverine Art2 reviewsiTotal number of Google reviews Wolverine has written across all businesses on Google Maps, not just this one.
This place is wonderful. They finished the alteration quicker than expected and the staff was very polite and professional
Response from the owner · 6 days ago
Thank you for the wonderful review, Wolverine Art. We're pleased we could finish your alteration sooner than expected and that our staff made a positive impression. We appreciate your feedback and look forward to assisting you again.
Peyten Roberts4 reviewsiTotal number of Google reviews Peyten has written across all businesses on Google Maps, not just this one.
They do extremely well for any tailoring, sewing, and cleaning purposes. Especially with any sort of uniforms getting patched. High recommend!
Response from the owner · a week ago
Peyten, thank you for the great review. We're glad our tailoring, sewing and cleaning services met your needs, especially the uniform repairs. Your recommendation means a lot, and we look forward to helping with any future items.
Kelly Turley8 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Plan ahead because they stay very busy and lead times are about a month, but their work is flawless!
Response from the owner · a week ago
Kelly, thank you for the helpful tip and the kind words about our work. We appreciate you pointing out our busy schedule so others can plan accordingly. We look forward to assisting you again.
Jessica CarneyLocal Guide · 17 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
They did great work on my wedding dress and reception dress! We have been taking clothing to them for a couple years now and it is always perfect.
Response from the owner · a week ago
Jessica, we appreciate you choosing us for your wedding and reception dresses and for trusting us over the past few years. It means a lot to hear the results have been perfect each time. We look forward to caring for any garments you bring in next.
Jherrer2613 reviewsiTotal number of Google reviews Jherrer261 has written across all businesses on Google Maps, not just this one.
Great service, the patchwork was amazing. 10/10, would recommend
Response from the owner · a week ago
Jherrer261, we’re thrilled the patchwork and service hit the mark for you. Your recommendation means a lot to us. We look forward to working with you again.
