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Shade Shop Window Tinting & Paint Protection

Window tinting service · West Lake Hills, TX · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#148 of 211 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 30%
4.9 ★★★★★ 426 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

Shade Shop Window Tinting & Paint Protection at a glance

Customers frequently cite the shop's quick turnaround, fair pricing, and lifetime warranty as key benefits, noting that staff are friendly and the tint effectively reduces heat. Recurring themes include efficient scheduling and high-quality work on window tinting and paint protection film. However, some low-star reviews describe issues with delayed repairs for defects, unexpected additional fees, and a lack of responsiveness when customers report installation problems or request refunds.

  • Google rating: 4.9 out of 5 from 426 reviews (96% five-star).
  • Reviews on this page: 426 Google reviews (341 with written comments, 36 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Window Tinting Service serving West Lake Hills, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other window tinting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction96Reliability95Craft & service100Value100Momentum100Replies to reviews12Satisfaction: 96 (median 96)Reliability: 95 (median 94)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 12 (median 82)
This companyWindow Tinting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shade Shop Window Tinting & Paint Protection: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shade Shop Window Tinting & Paint Protection: 95/100 on this factor. Category median: 94.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shade Shop Window Tinting & Paint Protection: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shade Shop Window Tinting & Paint Protection: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shade Shop Window Tinting & Paint Protection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shade Shop Window Tinting & Paint Protection: 12/100 on this factor. Category median: 82.F
12

Bar = this company · dark tick = category median.

Star ratings

426 Google reviews we collected

  • 5 stars40996%
  • 4 stars72%
  • 3 stars31%
  • 2 stars10%
  • 1 star61%

Praise vs complaints

Phrases our text analysis found in 341 written reviews

  • Praise60398%
  • Complaints112%

Topic share

How often each topic comes up in the written reviews

  • Quality & results15826%
  • Speed & response12821%
  • Staff & attitude11118%
  • Price & value10016%
  • Would recommend9315%
  • Communication132%
  • Honesty & trust112%

What customers talk about

We read 341 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great experience with Shade Shop - easy to schedule, knowledgeable staff and quick turnaround!”
  • “These guys were efficient, honest, friendly, fair pricing , and clean.”
  • “Thank you Shade Shop for the prompt and professional service.”
  • “The quality of work is phenomenal, and the pricing is the most reasonable you will find.”
    “It's some what over priced, if you decide to go darker than what is legal they wont give you a receipt, or no warranty!”
  • “I would highly recommend to anyone looking for a new tint!”
    “Stay away from this place.”
  • “The gentleman I spoke to explained the different tint options available for my car and the prices.”
  • “Friendly staff and genuinely great customer service throughout.”

People customers mention

  • Austin 13 reviews
  • Manny 13 reviews
  • Tesla 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Shade Shop Window Tinting & Paint Protection for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Happy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Seems like a small shop but the quality of people is outstanding. Quality people quality work. Products endorsed by Tesla. And the pricing is much better than some other Austin film and shade shops. Manny is the man and he's hired highly skilled artisans.

Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve had two cars tinted here! Great price, fast service! Friendly staff! I recommend them to anyone.

Christine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Shade Shop - easy to schedule, knowledgeable staff and quick turnaround! I’ll definitely go back for future tints, I love the lifetime warranty that’s transferable!

ThomasLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I first met the guys from shade shop when I worked at south point dodge. I saw the work they did and knew they’d always have my business. They’ve done about 5 cars for me. I get the ceramic tint it really makes a difference in this Texas heat.

Customer photo from Thomas's review
luci4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

i went for window tinting and the work was amazing! they give you clear instructions after you get it done to take care of it correctly and they make sure you like it and they actually care about doing a good job

John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Replaced shade on rear window (installed elsewhere 11 years ago) and put new shade on front window of Volvo S60. Looks fantastic. Nice to be able to see out of the back again!

Photos

Customer reviews

4.9 ★★★★★ 426 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Happy9 reviewsTotal number of Google reviews Happy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Seems like a small shop but the quality of people is outstanding. Quality people quality work. Products endorsed by Tesla. And the pricing is much better than some other Austin film and shade shops. Manny is the man and he's hired highly skilled artisans.

Eric Collette2 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job. Looks perfect!

Taylor Lancaster5 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had two cars tinted here! Great price, fast service! Friendly staff! I recommend them to anyone.

Christine Sullivan10 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with Shade Shop - easy to schedule, knowledgeable staff and quick turnaround! I’ll definitely go back for future tints, I love the lifetime warranty that’s transferable!

Thomas AryLocal Guide · 19 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I first met the guys from shade shop when I worked at south point dodge. I saw the work they did and knew they’d always have my business. They’ve done about 5 cars for me. I get the ceramic tint it really makes a difference in this Texas heat.

luci santana4 reviewsTotal number of Google reviews luci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

i went for window tinting and the work was amazing! they give you clear instructions after you get it done to take care of it correctly and they make sure you like it and they actually care about doing a good job

John Lord5 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Replaced shade on rear window (installed elsewhere 11 years ago) and put new shade on front window of Volvo S60. Looks fantastic. Nice to be able to see out of the back again!

Joseph Lozano7 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people, excellent work

Jessica Hurlburt8 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We continue to use Shade Shop. They do an excellent job and are easy to work with

Mark WLocal Guide · 97 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got both vehicles done with window tint. Came out perfect. Very happy with Shade Shop and the staff is great.

Shade Shop Window Tinting & Paint Protection on Google Maps →

Business details