Experts Reviews · Company report
Shades Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%87+12.3Replies to reviews 7%64+4.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Shades Salon

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.9★ from 241 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shades Salon is better than 87% of wedding hair stylists.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shades Salon is better than 79% of wedding hair stylists.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shades Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shades Salon is better than 87% of wedding hair stylists.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shades Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shades Salon is better than 64% of wedding hair stylists.B
64

Reviews for your job

Customers hired Shades Salon for 8 kinds of job.

Shades Salon for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 44

All 33 Google reviews tagged “Hair coloring” · showing 20

TaylorLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Jessica for quite some time! She is amazing! Her customer service is top tier! I highly recommend her hair artistry! 🤍

Shampoo & conditioningHaircutHair glossing
Doma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Its like a hidden gem in Concord downtown! I found Kari/Shade salon and Jewel through instagram and i thought to give it a try since it’s so close. Turns out it was a best decision , i got my hair balayage by Kari and you can tell she is master in her arts! I am so glad i don’t need to travel to uptown for my hair and their price is so reasonable !

Paid $200+Hair highlightingHair coloringBalayage
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shades Salon was incredible! The staff and owner are super friendly, and welcoming. From start to finish the experience was fantastic. Brianna did my hair, and took the time to listen to what I wanted, while offering me her input. She is very skilled, and educated me about my hair and what products to use. My hair…

Shampoo & conditioningBlowoutsHaircut
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough about Brianna and her work. She has worked miracles this past year on my hair. It was so damaged from wearing hair extensions. (not done by her) She is very professional, knowledgeable, works well on scheduling you in when the time works good for you. Just so sweet all the way around. I leave her chair feeling like a million bucks.

Paid $200+Shampoo & conditioningHaircutHair coloring
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been wanting to get back to my natural hair color(s) for a while but was beginning to think it wasn’t going happen. My friend referred me to Kari at Shades Salon. I had a consult and we set an appointment. Kari explained each step to me as she worked her magic and I LOVE the results!! Thank you Kari and all…

Paid $140–160HaircutHair coloring
CarlaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I recently had the pleasure of getting a balayage color and a blowout from Brianna, and I couldn't be happier with the results! I feel absolutely beautiful and spectacular. Brianna has truly gone beyond my expectations as my new stylist. The balayage color is stunning and perfectly blended, giving my hair a natural…

Paid $180–200BlowoutsHair coloringBalayage
TierraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had an amazing experience today at Shades Salon! Brianna worked her magic, transforming my hair from purple to a beautiful balayage with dark brown and caramel tones. Not only was she incredibly skilled, but she was also friendly and professional, ensuring that the process was done in a healthy way for my hair.…

Paid $200+Shampoo & conditioningHaircutHairstyling
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I leave here feeling like a queen everytime! Enjoyable atmosphere and the stylist always know what you want. My kids enjoy their cuts and fun colors too!

Paid $100–120Hair coloringShampoo & conditioningKids' cuts
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing cut and color by Genesis! I would definitely recommend and I will most definitely be back!

HairstylingHair coloringShampoo & conditioning
AmandaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an appointment with Amanda this weekend. Our first-time meeting and she was wonderful ❤️ very thorough in her discussions concerning my hair and it turned out great. I have a second appointment set with her and looking forward to seeing her again 😊

Paid $200+HairstylingHair coloring
Leigh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is beautiful and relaxing. I have been coming here for years. The owner is professional and beautiful inside and out. She has a great group of ladies working with her and A+ team. I would recommend anyones hair needs to Kari and shades salon.

HairstylingHair coloringShampoo & conditioning
Abby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very great experience!! Amanda was very nice and patient. Loved my hair results came out so good. Will definitely come again!

Paid $200+HairstylingHair coloringHaircut
DawnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Shades Salon for a few months now. Brianna is fantastic! On my last visit she did a full foil that included a purple halo and money piece and I really love it. Everyone at Shades is so nice, I'm always excited to go back!

Paid $160–180HairstylingHair coloringShampoo & conditioning
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brianna is an amazing hairstylist! She listens, pays attention to detail, and always delivers. Highly recommend!

Paid $200+Hair coloring
OliviaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Since moving to Concord, I have been on the search for a salon & hairstylist for my blonding services and I am so happy I found Shades Salon. Located in downtown concord, this is a cute and modern salon with all friendly faces. Stylist Brianna (Bri) was fantastic, she got me in last minute right before Christmas…

Paid $120–140Hair coloringShampoo & conditioning
All1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Genesis was amazing! I loved the result and overall just great experience!

Paid $80–100Hair coloring
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel was amazing; she completely transformed my hair!! Loved my experience with her and would definitely recommend booking your next appointment with her.

HairstylingHair coloring
Alexandra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Genesis did a beautiful job on my hair. I did 2 different colors a vibrant purple crown around my head and the rest black. She really took her time, ensuring I was satisfied with the final result. I am due for a touch-up and will absolutely be back in Genesis chair in the next few weeks.

Hair coloring
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love this salon! I Sabrina is wonderful! She is lovely and actually listens! Finally found my stylist after being in the area for 3 years!

Paid $180–200HairstylingHair coloring
rita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Brianna is amazing hair stylist—actually artist. She listens carefully and checks in repeatedly to ensure she is meeting your needs. She is super talented as a colorist, too. Pleasant and professional.

Paid $200+HairstylingHair coloringShampoo & conditioning

Show more hair coloring reviews (13 more) →

Price

$135+30% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling60$48–$119
Shampoo & conditioning58$56–$124
Haircut54$43–$79
Hair coloring33$124–$323
Blowouts21$53–$113
Balayage15$238–$426
Hair highlighting5$171–$371
Blowdry4—

Compare with