Experts Reviews · Company report
Shades Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%87+12.3Replies to reviews 7%64+4.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Shades Salon

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.9★ from 241 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shades Salon is better than 87% of wedding hair stylists.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shades Salon is better than 79% of wedding hair stylists.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shades Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shades Salon is better than 87% of wedding hair stylists.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shades Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shades Salon is better than 64% of wedding hair stylists.B
64

Reviews for your job

Customers hired Shades Salon for 8 kinds of job.

Shades Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 59

All 54 Google reviews tagged “Haircut” · showing 20

Devyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bri is amazing. I went too light initially and she was able to bring my inspo pic to life (pic on the far right). Love her and her talent!

Customer photo from Devyn's reviewCustomer photo from Devyn's reviewCustomer photo from Devyn's review
Paid $200+Shampoo & conditioningHaircutHairstyling
Cole11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kari is awesome! My experience here is always amazing. Love how my hair looks . I’ve been consistently coming here for years.

Paid $20–40Haircut
Erika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hermoso lugar ...profesionales en todo momento.. atentos a lo que quieres saben escuchar al cliente perfectamente ✨️lo recomiendo mucho..sales del lugar con deseos de regresar✨️💖

Customer photo from Erika's reviewCustomer photo from Erika's review
Paid $100–120Shampoo & conditioningBlowoutsHaircut
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love Shades Salon! Everyone is so nice and knowledgeable. Both Yessy and Brianna are amazing! I had the pleasure of both of them doing my hair. I moved to NC from FL a few years ago and could never find a place where I left LOVING my hair, that’s all changed since going to Shades. Highly recommend these ladies.

Customer photo from Jesse's review
Paid $180–200HaircutBalayage
amandaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very cute salon with such knowledgeable and professional and kind staff. I went in to get a correction from another salon and I will make this my primary salon from here on out. Worth every penny!

Paid $200+Shampoo & conditioningHaircutService not listed
vialyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Looooveeee my haircut, Yensy was great. She knew exactly what I wanted!

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shades is by far nothing but outstanding! Kari is just the best. She listens intently to my vision for my hair and goes above and beyond to accommodate my requests. I am ALWAYS in love with my hair when I step out of her chair. I HIGHLY recommend!!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I really recommend Genesis, I’ve been going to her for a while now. She always does a great job, makes me feel really good about myself, and she works really well.

Paid $100–120Shampoo & conditioningHaircut
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love this place. Kari is the best! She is patient and honest about your hair and ideas for it! I highly recommend!

PermsHaircut
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I come in for a haircut and blowout and I’m always so amazed by how much care Genesis puts into my hair , she’s so sweet and very professional! I love her work

Paid $60–80BlowoutsHaircut
Analise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone here was so incredibly nice, especially Brianna. I loved my experience and their work was so beautiful! I highly recommend this place, will definitely be coming back

HaircutHairstyling
Jaclyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From finding the salon, to my consultation, and getting in for the service, my expectations were highly exceeded! Brianna really took the time to listen and understand what I was going for and worked with me to get there. I could NOT be happier 💜 thank you so much!

Shampoo & conditioningHaircutBalayage
Karlee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brianna did an awesome job on my hair. She pays attention to detail, gives honest recommendations, and makes the whole experience comfortable. My hair looks healthier, cleaner, and way easier to style now. I’ll definitely be coming back.

BlowoutsHaircut
CaitlinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always a great experience for a color and/or cut with Jessica Phillips! I followed her from another salon because she listens to what I am desiring and does a fantastic job. I’ve not received hair services from the other stylists but the environment is down to earth and it is a welcoming and creative atmosphere for…

Shampoo & conditioningHaircutHairstyling
Alexa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I booked with genesis through the website very easy and amazing service!

Paid $40–60Shampoo & conditioningHaircut
laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been seeing Kari at shades for about 5 years now. She is so welcoming and professional and incredibly knowledgeable. Her assistants have been thoroughly trained and while at your appointments you can observe how they are continuously learning new techniques and tricks from Kari daily. She takes time to ensure…

Customer photo from laura's review
Paid $200+Shampoo & conditioningBlowoutsHaircut
Tori12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got the best hair cut ever done by Joselyn! She listened to exactly what I wanted and gave me an amazing blowout after. Absolutely will be back!!

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Stefano11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience at Shades Salon. My hairstylist was amazing very professional, talented, and truly a model stylist. She knew exactly how to make my hair look its best while still keeping it natural and stylish. The whole salon had a welcoming atmosphere, and you can tell they really care about their…

HaircutHairstyling
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love Kari and the girls! They are amazing at what they do and always make me feel so welcomed and comfortable. The customer service is top tier, everyone is so friendly and professional, and scheduling appointments is always super easy and stress-free. You can tell they genuinely care about their clients…

Shampoo & conditioningPermsHaircut
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing and incredible service. Keri is so nice and helpful, especially since I never know what to do with my hair. Highly recommend!!

Paid $60–80Shampoo & conditioningHaircut

Show more haircut reviews (34 more) →

Price

$135+30% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling60$48–$119
Shampoo & conditioning58$56–$124
Haircut54$43–$79
Hair coloring33$124–$323
Blowouts21$53–$113
Balayage15$238–$426
Hair highlighting5$171–$371
Blowdry4—

Compare with