Experts Reviews · Company report
Shades Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%87+12.3Replies to reviews 7%64+4.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Shades Salon

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.9★ from 241 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shades Salon is better than 87% of wedding hair stylists.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shades Salon is better than 79% of wedding hair stylists.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shades Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shades Salon is better than 87% of wedding hair stylists.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shades Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shades Salon is better than 64% of wedding hair stylists.B
64

Reviews for your job

Customers hired Shades Salon for 8 kinds of job.

Shades Salon for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 65

All 60 Google reviews tagged “Hairstyling” · showing 20

Devyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bri is amazing. I went too light initially and she was able to bring my inspo pic to life (pic on the far right). Love her and her talent!

Customer photo from Devyn's reviewCustomer photo from Devyn's reviewCustomer photo from Devyn's review
Paid $200+Shampoo & conditioningHaircutHairstyling
Genesis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience at this salon! Yessy was so kind and did an amazing job on my hair. She was very detailed with my haircut and made sure everything looked perfect. I love how my hair turned out and would definitely recommend her to others!

Shampoo & conditioningHairstyling
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shades is by far nothing but outstanding! Kari is just the best. She listens intently to my vision for my hair and goes above and beyond to accommodate my requests. I am ALWAYS in love with my hair when I step out of her chair. I HIGHLY recommend!!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Analise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone here was so incredibly nice, especially Brianna. I loved my experience and their work was so beautiful! I highly recommend this place, will definitely be coming back

HaircutHairstyling
CaitlinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always a great experience for a color and/or cut with Jessica Phillips! I followed her from another salon because she listens to what I am desiring and does a fantastic job. I’ve not received hair services from the other stylists but the environment is down to earth and it is a welcoming and creative atmosphere for…

Shampoo & conditioningHaircutHairstyling
laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been seeing Kari at shades for about 5 years now. She is so welcoming and professional and incredibly knowledgeable. Her assistants have been thoroughly trained and while at your appointments you can observe how they are continuously learning new techniques and tricks from Kari daily. She takes time to ensure…

Customer photo from laura's review
Paid $200+Shampoo & conditioningBlowoutsHaircut
Stefano11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience at Shades Salon. My hairstylist was amazing very professional, talented, and truly a model stylist. She knew exactly how to make my hair look its best while still keeping it natural and stylish. The whole salon had a welcoming atmosphere, and you can tell they really care about their…

HaircutHairstyling
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love Kari and the girls! They are amazing at what they do and always make me feel so welcomed and comfortable. The customer service is top tier, everyone is so friendly and professional, and scheduling appointments is always super easy and stress-free. You can tell they genuinely care about their clients…

Shampoo & conditioningPermsHaircut
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Obsessed is an understatement 😍 I’m sooo in love with my new hair!! Huge thank you to @shadessalon and @briannahairco for making me feel so confident again ✨She always makes me feel so special, red carpet ready🩷

Customer photo from Crystal's review
Paid $180–200Shampoo & conditioningBlowoutsHaircut
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brianna was awesome. My hair was a complete mess and she transformed it into state of the art hair style wit her color and cut. So excited and I will be returning customer.

Paid $200+Shampoo & conditioningBlowoutsHaircut
laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I love this salon sm, I have had two appointments so far with Bri and she is the best!! I recently moved to Charlotte and have been struggling to find a place, and then my coworkers recommended Shades. Bri is very thorough with explaining the process of everything and was very sweet. She also gave me really great…

Customer photo from laura's review
Paid $200+HairstylingBalayage
SheriLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley was just wonderful! Hair and make-up, added extensions, she asked all the right questions about what I was looking for. I Highly Recommend her and this salon.

Paid $120–140HairstylingHair extensionsService not listed
AshleyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My hair feels like it’s come back to life! ✨ I don’t know what kind of magic Kari worked, but she is truly incredible at what she does. I’ve been going to the same stylist for almost 10 years (and she’s amazing), so I rarely let anyone else touch my hair — but I am so glad I trusted Kari. My hair hasn’t felt this…

Shampoo & conditioningHaircutHairstyling
STACY9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came in today, feeling really down about myself (no appointment) Brianna took the time with me as if I had been her client for years. I love my hair, the atmosphere and the way she treats her customers is outstanding. Thank you for taking the time to stay when you could have easily said you didn't have an opening. So thankful to have found this salon.

Paid $160–180Shampoo & conditioningHaircutHairstyling
NikkiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley King - was and has been one of the best stylist that I have ever had! She puts in the work for her clients. She is personable, fun to talk to, easy going, honest, and will make you feel shiny and new when she is done. I have her booked for bridal and MOH hair and makeup. She took me from faded reddish color…

Paid $200+Shampoo & conditioningBridal servicesBlowouts
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just left for my first haircut here! Everyone was beyond welcoming and friendly and I absolutely LOVE my haircut! I feel like myself again! I left feeling like a million bucks

Shampoo & conditioningHaircutHairstyling
Krystie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

“I am absolutely thrilled with my hair! I showed [her name] a picture of what I wanted, and she nailed it perfectly. She truly listened to what I wanted, paid attention to every detail, and made sure I was happy every step of the way. The end result was exactly what I had envisioned—actually even better. Not only…

Paid $180–200Shampoo & conditioningHaircutHairstyling
TierraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had an amazing experience today at Shades Salon! Brianna worked her magic, transforming my hair from purple to a beautiful balayage with dark brown and caramel tones. Not only was she incredibly skilled, but she was also friendly and professional, ensuring that the process was done in a healthy way for my hair.…

Paid $200+Shampoo & conditioningHaircutHairstyling
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing cut and color by Genesis! I would definitely recommend and I will most definitely be back!

HairstylingHair coloringShampoo & conditioning
AmandaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an appointment with Amanda this weekend. Our first-time meeting and she was wonderful ❤️ very thorough in her discussions concerning my hair and it turned out great. I have a second appointment set with her and looking forward to seeing her again 😊

Paid $200+HairstylingHair coloring

Show more hairstyling reviews (40 more) →

Price

$135+30% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling60$48–$119
Shampoo & conditioning58$56–$124
Haircut54$43–$79
Hair coloring33$124–$323
Blowouts21$53–$113
Balayage15$238–$426
Hair highlighting5$171–$371
Blowdry4—

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