Pest control service · Ivins, UT · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 363 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★668 Google reviews · 22 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$68typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Shakespeare Pest Control five stars based on six hundred sixty-eight reviews, noting the owner responds to ninety-nine percent of feedback. Customers frequently praise technicians for being punctual, thorough, and polite while addressing issues like ants, gophers, and general bugs. They also highlight effective communication, quick response times, and reasonable pricing. One low-star review mentions difficulty reaching the company and dissatisfaction with the effectiveness of a specific treatment that required replacement by a different provider.
Google rating: 5.0 out of 5 from 668 reviews (98% five-star).
Reviews on this page: 668 Google reviews (614 with written comments, 10 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 5, 2026.
Service: Pest Control Service serving Ivins, Utah.
Data from Google, last updated November 5, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Shakespeare Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shakespeare Pest Control: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shakespeare Pest Control: 94/100 on this factor. Category median: 93.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shakespeare Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shakespeare Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shakespeare Pest Control: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
668 Google reviews we collected
5.0of 5
5 stars65698%
4 stars71%
3 stars10%
2 stars10%
1 star30%
Praise vs complaints
Phrases our text analysis found in 614 written reviews
100%praise
Praise925100%
Complaints30%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price6338%
Reasonable9457%
Overpriced00%
Not sure74%
$68-37% vs typical pest control services
Middle half of what 115 customers paid ($53–$79) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results33136%
Staff & attitude30733%
Speed & response12814%
Would recommend738%
Communication515%
Price & value192%
Honesty & trust192%
What customers talk about
We read 614 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Today I met Micah and he did an excellent job with the service of my property.”
“Elijah, the young man who serviced our home, was professional, personable and friendly.”
“Cameron is so very polite, always on time and will treat all areas requested!”
“I will highly recommend them to anyone who is in need of pest control!”
“I have enjoyed Shakespeare Pest Control for many years; they are easy to work with and always try to accommodate my needs.”
“They are affordable and reliable and we appreciate their service!”
“I wouldn’t hesitate to use Shakespeare Pest Control again and will absolutely recommend them to anyone looking for a reliable pest-control company.”
People customers mention
Christian25 reviews
Aspen24 reviews
Cameron16 reviews
Eric15 reviews
Johnson10 reviews
Leavitt8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Shakespeare Pest Control for 8 kinds of job. Pick one to see what they paid and said.
MaryJoLocal Guide · 232 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 hours ago★★★★★
Well for some reason, I couldn’t write a new review so I’m adding to the one I did a few months ago. Tayson came and did a great service by taking care of the gophers that were living under my lawn! Then he sprayed for bugs and did a thorough job! I love Shakespeare and their great techs. Thanks once again Danny for…
Bradley12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 hours ago★★★★★
Elijah, the young man who serviced our home, was professional, personable and friendly. He was through and took care of the details.
Paid $60–80Great price
Grant11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★
Aaron was very polite. He let me know when he arrived and asked about what services I wanted.
Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
RichLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Christian Tapia-Imperial, did a great job protecting our home with the products Shakespeare users.
Paid $80–100Reasonable priceHome inspectionHornet & wasp extermination
Megan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Shakespeare pest has been so good so far! So easy to work with. The call center was amazing and answered my questions so quickly. Elijah did our service today and he was so kind and did a really good job. He was super thorough and took his time!
Paid $60–80Great price
GoogleLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
BOSTON was great. We have been having issues with ants and he took care of all the areas where there was evidence of ant dwellings.
This was the 1st time Boston came to our house and hope he continues to handling our pest control needs.
I have enjoyed Shakespeare Pest Control for many years; they are easy to work with and always try to accommodate my needs. Today I met Micah and he did an excellent job with the service of my property. He was so friendly and professional. I appreciated him.
Price assessment: Reasonable price
Services: Home inspection, Spider extermination, General pest inspection, Cockroach extermination
Response from the owner · a year ago
Thank you Kim! I’ll make sure Eric hears this, he’ll love knowing you appreciated his honesty.
MaryJo SnyderLocal Guide · 232 reviewsiTotal number of Google reviews MaryJo has written across all businesses on Google Maps, not just this one.
Well for some reason, I couldn’t write a new review so I’m adding to the one I did a few months ago. Tayson came and did a great service by taking care of the gophers that were living under my lawn! Then he sprayed for bugs and did a thorough job! I love Shakespeare and their great techs. Thanks once again Danny for you and your great employees!
I love Shakespeare Pest Control. We’ve been using them for over 7 years and they have always taken great care of us. We have no bug issues! Aspen is friendly, cheerful and efficient! She knows just what to do to keep us Bug Free!
Micah helped me with some ants that decided they wanted my home for the winter! He was prompt in addressing this problem and took extra care to give a thorough treatment. Very patient and knowledgeable in answering my concerns.
Price assessment: Great price
Price: $40–60
Services: Bug & insect extermination, Ant extermination
Pest type: Ants
Response from the owner · 2 years ago
MaryJo, 7 years goes by so fast! Thank you for leaving a review and for being a great customer.
Bradley Squires12 reviewsiTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Aaron was very polite. He let me know when he arrived and asked about what services I wanted.
Price assessment: Great price
Price: $40–60
Services: Home inspection, Hornet & wasp extermination, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
Response from the owner · 2 years ago
Grant, Thank you for leaving a review it means a lot.
Tim Ternes4 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Shakespeare Pest Control has been taking care of my property for years. I am so pleased with their thoroughness and consistency. I know the control and eradication of pests on my property is in the best of hands. Thank you "Christian".
Price assessment: Great price
Services: Hornet & wasp extermination, Rodent extermination, Termite inspection, Spider extermination, General pest inspection, Bug & insect extermination
Response from the owner · a year ago
Thank you so much for taking the time to leave us a review. We appreciate your business :) We'll make sure to let Christian know!
Koko Head3 reviewsiTotal number of Google reviews Koko has written across all businesses on Google Maps, not just this one.
