Analyzing 10,011,54710M ReviewsFor 28,21628.2K Experts

Experts Reviews · Company report
Shakespeare Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Shakespeare Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 668 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shakespeare Pest Control is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shakespeare Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shakespeare Pest Control is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shakespeare Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shakespeare Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shakespeare Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Shakespeare Pest Control for 8 kinds of job.

Shakespeare Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#192 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Rodent extermination”

Connie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Shakespeare Pest Control has been taking care of my property for years. I am so pleased with their thoroughness and consistency. I know the control and eradication of pests on my property is in the best of hands. Thank you "Christian".

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Maggie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shakespeare Pest Control is consistently providing excellent service. They communicate clearly and effectively, are expert at pest control, and have polite and capable staff members. Today Boston Moon came to our home, and was a pleasure to work with. As we always experience, he was polite, thorough, efficient,…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
jamesLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Aaron was great very helpful you asked me about a moth problem and he suggested to put some powder around the door to keep the moths from coming in the house nice guy great service.

Reasonable priceRodent exterminationTermite exterminationBug & insect extermination
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These folks are so great at making our home our own—without the bugs & rodents as unwanted guests. Dallin is extremely thorough. It’s obvious he knows what he’s doing. Thank you for taking good care of us.

Paid $20–40Reasonable priceRodent exterminationGeneral pest inspection
Mindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Christian went above and beyond to service my home. He was awesome and so helpful, and willing to make my residence pest free!

Home inspectionRodent extermination
Joanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Issac did a great job. He also walked us thru what he did regarding the gophers. He was extremely conscientious.

Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Christian is alway on time, courteous, thorough, & completes the task in a timely manner. He is a joy to have as my technician.

Paid $80–100Reasonable priceHome inspectionRodent exterminationSpider extermination
william7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always a great job very detailed Chritsin

Paid $60–80Reasonable priceRodent extermination
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always great service and friendly employees

Great priceRodent exterminationSpider exterminationCockroach extermination
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dallin did an amazing job. He was so thorough and professional. We have never had an issue with pests in the years that Shakespeare has been taking care of us.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
BIANCA6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Shakespeare Pest Control for the past five years. They have provided excellent service and are always willing to come and address any pest issues we encounter. Today, my technician Cameron was professional and was willing to help in any way possible. I highly recommend this company!

Reasonable priceRodent exterminationBug & insect extermination
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent extermination

Price

$68-37% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 57%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination78$58–$133
General pest inspection46$58–$128
Home inspection35$58–$164
Spider extermination30$76–$166
Cockroach extermination28$73–$246
Ant extermination13$76–$214
Rodent extermination12$83–$323
Hornet & wasp extermination9$91–$282

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