Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Shelly Landscaping 4.6 out of 5 based on 125 reviews, with the owner responding to 49 percent of feedback. Customers frequently praise the team's punctuality, professional communication, and expertise in landscape design, irrigation repairs, and hardscaping. However, a recurring criticism in low-star reviews involves unfulfilled warranty replacements, unreturned deposits, and dissatisfaction with pricing or installation quality.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
125 Google reviews we collected
Phrases our text analysis found in 89 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Loved working with Steve and his crew who were so helpful and full of information.”
“Great service, very family oriented, and about business no bs here.”
“They definitely go above and beyond when it comes to customer service I would highly recommend anybody needing yard maintenance to give these guys a call.”
“I cannot recommend this company to anyone seeking true professional quality”
“…er, but John graciously took my order and was even able to provide quick service when they had a cancellation.…”
“Steve and his crew are easy to work with and do great work.”
“Steve Shelly's crew arrived when promised, completed the work in a reasonable amount of time, and charged a reasonable price for the repair.”
“Too expensive.”
“Professional and transparent with their communication and pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Shelly Landscaping for 8 kinds of job. Pick one to see what they paid and said.
Time lines varied according to our she’d much as possible. Very patient and staff all extremely knowledgeable and competent.
Great design work . Very profesional. Loved working with Steve and his crew who were so helpful and full of information. They are willing to go the extra mile until you have the landscaping to suit your budget and personal taste that works to enhance the beauty of your property. I would highly recommend them!
Update 5-1-2026 Steve Shelly, the original owner, stood by his company. The new owner is refusing to replace a tree that died 2 months after it was planted. This was last summer. He said they would replace it in the fall because the roots will still grow during winter. Fall and winter has passed with no contact or…
Steve Shelly landscaping always did a good job for me. Now I am moving to a senior living center and will no longer have a yard to care for. Jean Kuhl
Steve Shelley did an outstanding job at our site! He is extremely knowledgeable and did the best pruning of my Japanese Maple it has ever had! I would like for him to come back and trim it again!
I used Shelly to repair some tiered-rock retained with railroad ties landscaping along the side of my house. A car had jumped the sidewalk and wrecked it all and my rocks was starting to pour into the street and my railroad ties were damaged. Shelly Landscaping worked for an entire day restoring everything and…
| Job | Reviews | Category typical |
|---|---|---|
| Irrigation system repair & maintenance | 18 | — |
| Landscape installations | 13 | — |
| Landscape design | 10 | — |
| Landscaping maintenance | 10 | — |
| Landscape design construction | 9 | — |
| Stone landscaping | 7 | — |
| Walkway landscaping | 7 | — |
| Landscaping design | 6 | — |
4.6 ★★★★★ 125 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Time lines varied according to our she’d much as possible. Very patient and staff all extremely knowledgeable and competent.
Professional team work efficiently.
Great service, very family oriented, and about business no bs here.
Great design work . Very profesional. Loved working with Steve and his crew who were so helpful and full of information. They are willing to go the extra mile until you have the landscaping to suit your budget and personal taste that works to enhance the beauty of your property. I would highly recommend them!
The information that you gave us is perfect, giving us a path forward.
Update 5-1-2026 Steve Shelly, the original owner, stood by his company. The new owner is refusing to replace a tree that died 2 months after it was planted. This was last summer. He said they would replace it in the fall because the roots will still grow during winter. Fall and winter has passed with no contact or schedule to do the work. Here we are heading into summer and he is ignoring emails, texts, and messages left with his staff. All we ask is to replace the tree you said you would. *Pending final outcome but now they get a single star! We choose Steve Shelly Landscapes for knowledge, extensive design history and an experienced crew. They are dependable and I can say they are a company with integrity and stand by their work.
Steve Shelly landscaping always did a good job for me. Now I am moving to a senior living center and will no longer have a yard to care for. Jean Kuhl
Hi Jean, thank you so much for taking the time to leave this kind review, and for being such a wonderful customer to us! It has been an absolute pleasure taking care of your yard. We are wishing you all the best and a very happy next chapter in your new home. Take care from all of us here at Shelly Landscaping!
Steve Shelley did an outstanding job at our site! He is extremely knowledgeable and did the best pruning of my Japanese Maple it has ever had! I would like for him to come back and trim it again!
I used Shelly to repair some tiered-rock retained with railroad ties landscaping along the side of my house. A car had jumped the sidewalk and wrecked it all and my rocks was starting to pour into the street and my railroad ties were damaged. Shelly Landscaping worked for an entire day restoring everything and making it look new again, which was back-breaking work that took about 6 hours with 2 people. They did an amazing job and I would use them again! Highly recommend!
They are very helpful with my landscaping. They fix things that are broken too!
Hi Christine, thank you so much for the 5-star review! We're thrilled to hear you're happy with the landscaping and that our team was able to help fix up those broken items for you. Let us know if you ever need anything else!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
