Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Shepherd Roofing & Renovations

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 5.0★ from 241 Google reviews

📞 Call (972) 244-3705Request a call backWebsite ↗

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shepherd Roofing & Renovations is better than 98% of roofing contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shepherd Roofing & Renovations is better than 98% of roofing contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shepherd Roofing & Renovations is better than 92% of roofing contractors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shepherd Roofing & Renovations is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shepherd Roofing & Renovations is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shepherd Roofing & Renovations is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired Shepherd Roofing & Renovations for 8 kinds of job.

Shepherd Roofing & Renovations for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 5 Google reviews tagged “Repair flooring”

Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very happy with work done and how quickly it got done. Clear communication was met thru it all very impressed. Thank you for a job well done!

Repair water fixturesRepair flooringDrywall repair
Ravii5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently hired Shepherd Roofing to handle a big project for my house that included repairing wood flooring, repainting the entire kitchen cabinet set, and replacing carpet with wood flooring in both the master and guest bedrooms. David and his crew were amazing—very experienced, knowledgeable, and thorough. David…

Great priceInstall flooringPaint indoorsDrywall installation
Dillon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service, and timely. Premium service.

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
jasmin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so impressed with David at Shepard Renovations. He is so personable and excellent at following up with his customers. I have recommended several friends who were needing a new roof and they have been super pleased with David helping them and the services provided by this company. I highly recommend to anyone who wants their roof done right & timely!!

Repair flooringRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
EliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great team and great work they do! Have been using them at the apartment complex I work at for the 2 years I have been there. Scheduling with them is easy and repairs are done fast, even with late notice they get the job done! Will recommend to everyone! Very reliable and trustworthy company. They do great jobs for…

FlooringGeneral repairsDrywall installation+ Responsiveness+ Punctuality+ Quality

Price

$2.5k-75% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage33$1.7k–$18k
Roof repair28$638–$8.3k
Roof installation25$11k–$23k
Roof inspection23$514–$12k
Roof damage repair15$438–$2.9k
Exterior painting13—
Drywall repair10—
Paint indoors9—

Compare with

Firefighter Roofing logoFirefighter RoofingExperts Score 100Dallas · 5.00★Sunshine Roofing & RemodelingExperts Score 100Dallas · 5.00★White Rock Roofing logoWhite Rock RoofingExperts Score 100Dallas · 5.00★