Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Sherburne-Marrs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%75+44Reliability 26%74+19.3Value 15%66+10Craft & service penalty94−0.6Momentum penalty49−5.1Experts Score= 68Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Sherburne-Marrs

Boise City, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 46 home builders · 4.9★ from 30 Google reviews

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Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sherburne-Marrs is better than 75% of home builders.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sherburne-Marrs is better than 74% of home builders.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sherburne-Marrs is better than 94% of home builders.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sherburne-Marrs is better than 66% of home builders.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sherburne-Marrs is better than 49% of home builders.C
49
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sherburne-Marrs is better than —% of home builders.–
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Reviews for your job

Customers hired Sherburne-Marrs for 2 kinds of job.

Sherburne-Marrs for custom home design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom home design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 4 Google reviews tagged “Custom home design”

MarcLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★

LAWSUIT CASE NO : CV01-26-19515 has been filed in District Court against Sherburne-Marrs due to their ZERO accountability and ZERO attempts to further honor the one year warranty in which was contracted. We are still living with thirty (30) unresolved issues some of which are over TEN (10) months old and originally…

Customer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's review
OverpricedCustom home designHome building
ShaneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We just met with the team about having them build another property for us. #3 I will only consider building with this exceptional and amazing team. The quality will remain long after the Price has been forgotten Thank you Sherburne-Marrs team! If you are considering building a Custom Home in the Boise area there is…

Home blueprint design creationCustom home designHome building+ Responsiveness+ Punctuality+ Quality
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We highly recommend Sherburne-Marrs for your future home. We worked closely with Jared and his team from the design stage through the completion of our home. Jared helped us take the Lilly plan and personalize it to fit our needs. He was attentive to our desires and always gave us options to move forward with the…

Custom home designHome building+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Executive summary: If you seek an honest partner to build you an ultra-high quality custom home in the Boise area, work with Sherburne-Marrs. Building a custom home for a family is a big and expensive project and one we had never done before. This team is excellent. They keep track of things and they are fair and…

Custom home designHome building+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 100%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Custom home design4—
Home building4—

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