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Sherwin-Williams Paint Store

Paint store · Perrysburg, OH · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%85+24Replies to reviews 8%89+7.3Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 30 wallpaper removal servicesPosition by Experts Score among all companies we track in this category. · better than 7%
4.7 ★★★★★ 96 Google reviews · 7 photos
82%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Sep 2026latest review

Sherwin-Williams Paint Store at a glance

Customers consistently praise the Perrysburg location for knowledgeable, friendly staff who assist with product selection and color matching. Reviewers note efficient service, including quick order processing and help loading vehicles. The store is described as clean with accessible color displays. One recurring criticism involves high pricing, with one reviewer noting that paint costs were significantly higher than at competitor stores.

  • Google rating: 4.7 out of 5 from 96 reviews (82% five-star).
  • Reviews on this page: 96 Google reviews (58 with written comments, 2 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: September 7, 2026.
  • Service: Wallpaper Removal Service serving Perrysburg, Ohio.

Data from Google, last updated October 28, 2026.

Score profile vs other wallpaper removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction80Reliability85Craft & service–Value–Momentum100Replies to reviews89Satisfaction: 80 (median 94)Reliability: 85 (median 93)Momentum: 100 (median 100)Replies to reviews: 89 (median 87)
Sherwin-Williams Paint StoreWallpaper Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sherwin-Williams Paint Store: 80/100 on this factor. Category median: 94.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sherwin-Williams Paint Store: 85/100 on this factor. Category median: 93.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sherwin-Williams Paint Store: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sherwin-Williams Paint Store: 89/100 on this factor. Category median: 87.A
89

Bar = this company · dark tick = category median.

Star ratings

96 Google reviews we collected

  • 5 stars7982%
  • 4 stars1213%
  • 3 stars00%
  • 2 stars22%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 58 written reviews

  • Praise5098%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3569%
  • Quality & results714%
  • Speed & response48%
  • Price & value48%
  • Would recommend12%

What customers talk about

We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mike was absolutely awesome and was very knowledgeable.”
  • “Great experience here!”
  • “Kristen was on my order right away, by the time I got the other items I needed my paint was ready.”
  • “Quality paints at reasonable prices.”
  • “I highly recommend this store!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ThereseLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was absolutely awesome and was very knowledgeable. Everyone else at the store was great too. Love SW paint. He even carried the boxes of paint to the car for us.

Holly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bear was amazing! I had no idea what I wanted and he was super patient and knowledgeable

RoseMarieLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went in to find a match for a color I got in Greenville, SC. The young man in the Rossford store was AMAZING in finding the color match even without the account information not in the system...which I will correct!

Diane13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bear was a wonderful sales associate that was friendly, knowledgeable, & patient with my 95 year old mother. He helped us decide the best product for what she needed.

FrankLocal Guide · 523 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience here! Friendly and knowledgeable. Can drive around for bigger vehicles to load.

Customer photo from Frank's reviewCustomer photo from Frank's review
LauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this store! The customer service is outstanding. Staff always helpful with choosing the right product for your project!

Photos

Customer reviews

4.7 ★★★★★ 96 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Therese PorterLocal Guide · 80 reviewsTotal number of Google reviews Therese has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike was absolutely awesome and was very knowledgeable. Everyone else at the store was great too. Love SW paint. He even carried the boxes of paint to the car for us.

Response from the owner · a month ago

Thank you for your review, Therese! We're glad to hear Mike and the rest of the team provided great service and that you love our paint.

Douglas FreemanLocal Guide · 410 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very attentive and efficient.

Response from the owner · 7 years ago

Thank you for recommending your local Sherwin-Williams store! Sincerely, M.H., SW Customer Service Rep.

Holly Wagner8 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bear was amazing! I had no idea what I wanted and he was super patient and knowledgeable

Response from the owner · a year ago

Hi Holly, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

RoseMarie AckermanLocal Guide · 47 reviewsTotal number of Google reviews RoseMarie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went in to find a match for a color I got in Greenville, SC. The young man in the Rossford store was AMAZING in finding the color match even without the account information not in the system...which I will correct!

Response from the owner · a year ago

Hello, We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.

Diane Rasure13 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bear was a wonderful sales associate that was friendly, knowledgeable, & patient with my 95 year old mother. He helped us decide the best product for what she needed.

Response from the owner · a year ago

Hi there Diane, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Patricia McLaughlin10 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So very helpful. Quick service.

Response from the owner · 2 years ago

Hi Patricia, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Frank MontgomeryLocal Guide · 523 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience here! Friendly and knowledgeable. Can drive around for bigger vehicles to load.

Response from the owner · 3 years ago

Hi Frank, Thank you for taking the time to share your experience with us! We’re glad to hear it was positive. Sincerely, A.H., SW Customer Service Rep.

Diane Roe9 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful assistance

Response from the owner · 3 years ago

Hi Diane, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Laura ThomasLocal Guide · 15 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this store! The customer service is outstanding. Staff always helpful with choosing the right product for your project!

Response from the owner · 3 years ago

Hi Laura, Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Melanie “Miss Foodie”Local Guide · 91 reviewsTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people and great service.

Response from the owner · 3 years ago

Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.

Sherwin-Williams Paint Store on Google Maps →

Business details