Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%23+1.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Shiloh Auto Repair & Tires

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.9★ from 603 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shiloh Auto Repair & Tires is better than 93% of tire repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shiloh Auto Repair & Tires is better than 90% of tire repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shiloh Auto Repair & Tires is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shiloh Auto Repair & Tires is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shiloh Auto Repair & Tires is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shiloh Auto Repair & Tires is better than 23% of tire repair shops.D
23

Reviews for your job

Customers hired Shiloh Auto Repair & Tires for 8 kinds of job.

Shiloh Auto Repair & Tires for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Oil change” · showing 20

Christian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They helped get shattered glass from my trunk door that was left over from previous owner. Also helped get the cap on my oil filter off after it was hard stuck. Great customer service

General repairs & maintenanceOil change
Savion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got a real good oil change from here, quick fast and easy he a man of word Reasonable y’all should check them out

Great priceAuto engine diagnosticOil change
ShacoleLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Whenever your car has issues this is the place to be the service is awesome

Great priceTransmissionElectrical repairTires
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time customer. Zaid was very patient and thorough figuring out the grinding noise I was experiencing. Honest and very affordable. So thankful for their help and will definitely make them my go-to for repairs and oil changes.

Oil changeService not listed
C'Kaiyha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Service Highly Recommended !

Great priceOil change
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I go to them with all my car needs. They do great work and actually charge a decent price. Love going to them!

ElectricalGeneral repairs & maintenanceOil change
Kiana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Come here all the time very convenient always do a good job! Highly recommend!!

General repairs & maintenanceOil change
Tarance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

GREAT COSTUMER SERVICE EVERYTIME AND GREAT PRICES ..THANKS

Oil change
Marianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came for an oil change and received that plus amazing customer service. Zaid assisted me and provided great services, definitely a man of his word. I recommend anyone here 10/10

Oil change
H2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

❌This owner ZAID, deserves zero stars- went to pick up a car and they actually refused to show me the part or the finished work—when I told him to open the hood he hesitated and gave me this smart response as if it was funny.. Tried to disrespect us in numerous ways and held us up from taking our property! Now I’m having to get an attorney to sue him!

Auto battery maintenanceAuto maintenanceAuto engine diagnostic
Keeping4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

shiloh auto repair and tires has amazing service Zaid was very attentive and professional upon first encounter he made sure i was in and out quick as possible and also made sure i was satisfied with service which i was very satisfied ask for Zaid he will make sure you have an amazing experience thank you so much.😊

Oil change
breanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service very friendly worked in a timely manner

Oil change
Jesus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast oil changes and nice and trustworthy owner

BatteryBrakesWiper blade installation
Emerald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m a huge fan of this place . They get the job done quickly and efficiently,I would highly recommend this place for any repair or maintenance needed !

Engine repairGeneral repairs & maintenanceOil change
Shaliyah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very fast love the experience definitely coming again

Oil change
JBeezy957 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

100% recommended! Always do a great job and tell you everything up front. NO BS! Zaid has always been helpful and always recommend to friends and family with any and all car needs. They literally fix EVERYTHING!

Auto engine diagnosticGeneral repairs & maintenanceOil change
Bridgette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Went here for an oil change, window shield wipers and brakes they did a great job. Owner was very nice. Clean business.

Oil change
Parish2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful service fast and professional will return again

Oil change
muhammad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent Service and economical rates.

Oil changeTires
PrimeRidesLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good customer service , Fast and reasonable prices, Fair and honest , recommend if you have any car problems that's the spot ask for zaied

A/C installation & repairAir & cabin filter replacementAuto A/C recharge

Show more oil change reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 24%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance29—
Oil change26—
Auto engine diagnostic16—
Electrical repair15—
Transmission15—
Tires14—
Engine repair13—
Steering & suspension repair11—

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