Shine Professional Cleaning Service Keller and Fort Worth
House cleaning service · Fort Worth, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 124 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★87 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Shine Professional Cleaning Service Keller and Fort Worth at a glance
Reviewers report that Shine Professional Cleaning Service provides thorough, professional house cleaning with punctual arrivals and clear communication. Customers frequently cite reasonable pricing, flexible scheduling, and attention to detail for services ranging from move-out cleans to regular maintenance. The business maintains a perfect five-star rating from eighty-seven reviews, with the owner responding to all feedback. One negative review noted that staff left without explanation when they deemed the home too cluttered for a deep clean.
Google rating: 5.0 out of 5 from 87 reviews (99% five-star).
Reviews on this page: 87 Google reviews (80 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: House Cleaning Service serving Fort Worth, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shine Professional Cleaning Service Keller and Fort Worth: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shine Professional Cleaning Service Keller and Fort Worth: 91/100 on this factor. Category median: 90.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shine Professional Cleaning Service Keller and Fort Worth: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shine Professional Cleaning Service Keller and Fort Worth: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
87 Google reviews we collected
5.0of 5
5 stars8699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
100%praise
Praise197100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price480%
Reasonable120%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4724%
Staff & attitude3819%
Would recommend3518%
Speed & response3317%
Honesty & trust2111%
Communication158%
Price & value84%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an amazing experience with Shine Professional Cleaning Service!”
“They were very professional, and offered different options to meet our needs.”
“…e cleaning service in Fort Worth, Keller, or the surrounding areas, I highly recommend Shine Professional Cleaning Service.…”
“The team was professional, friendly, punctual, and incredibly thorough.”
“If you’re looking for a reliable, trustworthy, and high-quality house cleaning service in Fort Worth, Keller, or the surrounding areas, I highly recom…”
“They answered my questions, cleaned the areas of concern and offered additional options for deep cleaning.”
“good price great service and they did exactly what they said they would do.”
People customers mention
Talita5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Shine Professional Cleaning Service Keller and Fort Worth for 1 kind of job. Pick one to see what they paid and said.
karolina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I had an amazing experience with Shine Professional Cleaning Service! The team was professional, friendly, punctual, and incredibly thorough. They paid attention to detail and left my home looking and smelling absolutely spotless!
If you’re looking for a reliable, trustworthy, and high-quality house cleaning…
Great price
Miguel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Fantastic service! They were quick, affordable, and thorough. Had our home sparkling clean for the listing photos. They were very professional, and offered different options to meet our needs. Absolutely would use again!
Great price
Jen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great cleaning from this team! Very professional, courteous, on time and did a great job on our move out clean! Would highly recommend!!
Grateful6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Staff was professional and kind. They answered my questions, cleaned the areas of concern and offered additional options for deep cleaning. I appreciate good service and good people providing the service. Thank you.
Billy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great business! The cleaners were quiet, worked quickly and our house smells and looks amazing. Will schedule regular cleanings with them.
Mônica6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
⭐⭐⭐⭐⭐
Shine Cleaning Service did an excellent job! The team was professional, punctual, friendly, and very thorough. My home looked spotless and felt fresh after the cleaning. Their attention to detail and commitment to quality really stood out.
I highly recommend Shine Cleaning Service to anyone looking for…
I had an amazing experience with Shine Professional Cleaning Service! The team was professional, friendly, punctual, and incredibly thorough. They paid attention to detail and left my home looking and smelling absolutely spotless!
If you’re looking for a reliable, trustworthy, and high-quality house cleaning service in Fort Worth, Keller, or the surrounding areas, I highly recommend Shine Professional Cleaning Service. Their attention to detail, excellent customer service, and consistent cleaning quality truly set them apart. Definitely one of the best residential cleaning services in the Fort Worth area. I couldn’t be happier with the results!
Price assessment: Great price
Response from the owner · 4 days ago
Thank you so much for your wonderful review! We’re delighted to hear that our team provided a professional, punctual, and thorough house cleaning and left your home spotless. Your kind words mean a lot to our Shine Professional Cleaning Service team.
We’re grateful you recommend us for residential cleaning in Fort Worth, Keller. We look forward to helping keep your home clean again!
Miguel Ruiz1 reviewiTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Fantastic service! They were quick, affordable, and thorough. Had our home sparkling clean for the listing photos. They were very professional, and offered different options to meet our needs. Absolutely would use again!
Price assessment: Great price
Response from the owner · 5 days ago
Thank you so much, Miguel, for your wonderful 5-star review! We’re thrilled to hear that you were happy with our professional house cleaning services and that we could help get your home sparkling clean and ready for your real estate listing photos. At Shine Professional Cleaning Service, we take pride in providing reliable, affordable, and detailed residential cleaning services in Fort Worth, Keller, and surrounding areas. We truly appreciate your trust in our team and look forward to helping you again in the future!
Alyssa Goldbach7 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Thank you so much for your 5-star review! We’re happy you had a great experience with Shine Professional Cleaning Service. We truly appreciate your support and look forward to providing you with reliable, professional house cleaning services again in Keller, TX!
Jen6 reviewsiTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Great cleaning from this team! Very professional, courteous, on time and did a great job on our move out clean! Would highly recommend!!
Response from the owner · 3 months ago
Thank you so much for your wonderful review! It was a pleasure helping with your move-out cleaning. We're so glad you were happy with our professionalism, punctuality, and the quality of our work. Thank you for recommending Shine Professional Cleaning Service! We truly appreciate your trust. We look forward to helping you keep your new home spotless with our professional house cleaning services. Welcome to your new home, and we can't wait to serve you again!
Grateful6 reviewsiTotal number of Google reviews Grateful has written across all businesses on Google Maps, not just this one.
Staff was professional and kind. They answered my questions, cleaned the areas of concern and offered additional options for deep cleaning. I appreciate good service and good people providing the service. Thank you.
Response from the owner · 4 months ago
Thank you so much for your wonderful 5-star review! We’re so happy to hear that our team was professional, kind, and helpful throughout your cleaning service. At Shine Professional Cleaning Service, we take pride in providing reliable house cleaning, deep cleaning, and residential cleaning services with attention to detail and great customer care. We truly appreciate you choosing us and trusting our team with your home!
David Zhu3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Thank you for your 5-star review! We’re so happy to hear that you were pleased with our service. At Shine Professional Cleaning Service, we take pride in providing reliable house cleaning, deep cleaning, and recurring maid services in Fort Worth, Keller, and surrounding areas. Your support means a lot to our team, and we look forward to keeping your home clean, fresh, and spotless. Thank you for choosing us!
Billy Cannon10 reviewsiTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
Great business! The cleaners were quiet, worked quickly and our house smells and looks amazing. Will schedule regular cleanings with them.
Response from the owner · 4 months ago
Thank you so much for your wonderful review! We're thrilled to hear that our cleaning team provided a quiet, efficient, and professional experience and that your home looks and smells amazing. At Shine Professional Cleaning Service, we strive to deliver top-quality house cleaning services, recurring cleaning, and deep cleaning services for homeowners in Fort Worth, Keller, and surrounding areas. We truly appreciate your trust in our team and look forward to providing your regular cleanings and keeping your home fresh, clean, and comfortable year-round!
Mônica Regina6 reviewsiTotal number of Google reviews Mônica has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Shine Cleaning Service did an excellent job! The team was professional, punctual, friendly, and very thorough. My home looked spotless and felt fresh after the cleaning. Their attention to detail and commitment to quality really stood out.
I highly recommend Shine Cleaning Service to anyone looking for reliable and trustworthy cleaning professionals. I will definitely use their services again!
Response from the owner · 4 months ago
Thank you for your kind review and recommendation.
We’re delighted to hear that you were pleased with our service. At Shine Professional Cleaning Service, our goal is to provide reliable, professional, and thorough house cleaning services that help our clients enjoy a cleaner, healthier, and more comfortable home.
We truly appreciate your recognition of our team's punctuality, attention to detail, and commitment to quality. Feedback like yours motivates us to continue delivering exceptional cleaning services throughout Fort Worth, Keller, and the surrounding Tarrant County area.
Thank you for trusting Shine Professional Cleaning Service with your home. We look forward to serving you again in the future.
Thu Hong Nguyen1 reviewiTotal number of Google reviews Thu has written across all businesses on Google Maps, not just this one.
Thank you for your kind review! We’re so glad you were happy with our cleaning team. At Shine Professional Cleaning, we take pride in providing reliable, high-quality house cleaning services for homeowners throughout Keller, Fort Worth, and Tarrant County. We truly appreciate the opportunity to help keep your home clean, fresh, and comfortable. Thank you for choosing our professional cleaning service, and we look forward to serving you again soon!
Marshanita McGilveary1 reviewiTotal number of Google reviews Marshanita has written across all businesses on Google Maps, not just this one.
This was my first time using Shine Professional Cleaning Services and I am very satisfied with the quality of work that Vanessa put in. She was the sweetest and very respectful. I am nine months pregnant and could barely do anything. When I say she came in prepared and organized. I knew right then I did not need to be in the same room with her. She took care of everything I can Continue with my nesting for my baby in a comfortable environment.. I definitely recommend and will use them again.
Response from the owner · 5 months ago
Thank you so much for your kind words and for trusting Shine Professional Cleaning for your first professional house cleaning service! 💖
We’re especially happy to hear that Vanessa made such a positive difference for you during this special time in your life. Being nine months pregnant is a lot, and knowing we could help create a clean, comfortable, and stress-free home environment for you and your baby truly means the world to us.
Vanessa is such a caring and hardworking member of our cleaning team, and we’ll make sure she sees your sweet feedback. Thank you as well for recommending our residential cleaning service. It was our pleasure to provide your home cleaning service in Fort Worth, and we look forward to helping you again with your future cleaning needs.
Wishing you all the best with your little one and this exciting new chapter!
