Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
SHINORA Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

SHINORA Cleaning Service

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 91 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SHINORA Cleaning Service is better than 99% of house cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SHINORA Cleaning Service is better than —% of house cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SHINORA Cleaning Service is better than —% of house cleaning services.–
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Reviews for your job

Customers hired SHINORA Cleaning Service for 6 kinds of job.

SHINORA Cleaning Service for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Deep clean” · showing 20

Lauryn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Above and beyond! Very happy with the services. Cleaners were so nice and professional!

Paid $350–400Reasonable priceDeep clean
Vladyslav9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had just moved into a new room and wanted to make sure the room and bathroom were perfectly clean before settling in. SHINORA did an amazing job, and I’m very happy with the results. Everything looks fresh, spotless, and ready to enjoy. I would definitely recommend them!

Paid $150–200Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
EvgenyLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Girls did amazing job!!! Definitely recommend them for deep cleaning your house!

Paid $400–450Reasonable priceDeep clean
RichardLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Five stars! After hiring two other cleaning companies, I finally found the team I will stick with for good. The gals at Shinora Cleaning Service were super meticulous, fast, and thorough. They paid close attention to every detail and even cleaned areas I had not thought to mention. Their work was top notch from…

Paid $250–300Great priceDeep clean
Tetiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent cleaning service! The team is very professional, reliable, and detail-oriented. They always arrive on time and do an amazing job — my home looks spotless and fresh after every visit. They pay attention to even small details and work very efficiently. Communication is easy and friendly, which I really…

Great priceStandard cleaningDeep clean
Chelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I feel immensely grateful that we found shine cleaning services. They do an immaculate job and are equally as friendly. I will always remember the first time they ever came to clean our house and I’ve never seen my coffee pot cleaner in my life. It is a highlight of our month when they come to do their cleaning and…

Paid $400–450Great priceGeneral housekeepingDeep clean
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are amazing!!! They helped me with my moving out cleaning. They even messaged me and sent video of updates. Highly recommended.

Reasonable priceMoving-related cleaningDeep clean
Serhii2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had SHINORA Cleaning Service come out for a deep cleaning at our home in Roseville, and they did such a great job. The team was friendly, professional, and really took their time with the areas that needed extra attention. The house felt so much cleaner and fresher afterward. We were very happy with the…

Paid $350–400Reasonable priceDeep clean
StacyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone from the owner to the cleaners have been wonderful. I had the same cleaners both times I've used this service and they've done an amazing job. I'm quite picky when it comes to cleaning my home. So giving them high regards says something. Good communication from cleaners and owner. Its been great all around.…

Reasonable priceDeep clean
Ranitidine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had wonderful experience with cleaning team. My house is spotless. Thank you Kristina for your kindness and for understanding my concerns with masters room shower.

Paid $500+Reasonable priceDeep clean
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was so grateful that Shinora services could help us out on such a short notice! Kristina and Tetiana arrived right on time, and stayed 2 hours longer than expected to ensure the house was thoroughly cleaned. My In-laws were so happy and impressed! From the bottom of my heart, thank you so much for everything!!

Paid $500+Great priceDeep clean
SochiFornia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great move-out cleaning! The team was professional, on time, and left the place spotless. Made the whole process much less stressful. Highly recommend!

Paid $400–450Great priceMoving-related cleaningGeneral housekeepingDeep clean
MikaelaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lisa and Tatiana did and incredible job getting my mom's house ready for her to come home. I appreciate all the work they and Damien did on short notice. Their service is fast and friendly, and it's worth every dollar. I will be calling them again.

Paid $350–400Great priceDeep clean
Karina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Reliable cleaning service for regular house cleaning. Always on time, professional, and consistent. Highly recommend for recurring cleaning services.

Reasonable priceDeep clean
Vi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We recently had a deep cleaning done, and we’re extremely happy with the results. The team was professional, thorough, and paid attention to every detail. Our home feels fresh and spotless now! We’re so satisfied with their work that we’ve decided to stay with them on a regular basis. Highly recommend!

Paid $350–400Great priceDeep clean
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I'm having some family over for the holidays and my small home needed a good holiday cleaning. I found Shinora's listing on Yelp and hired them for a deep clean. I was able to book via Yelp and finished it up in text. Dmitrii, Elizaveta, and Goar were on time, very friendly, professional, and they brought their own…

Deep clean
Essam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thanks a lot for deep cleaning my house! Deferently hire them again

Paid $350–400Great priceDeep clean
Britt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Huge thank-you to Shinora Cleaning Company for making my house look brand new! The cleaners were so sweet, efficient, and detail-oriented. I could tell they genuinely care about their clients and want you to love the results. My space feels fresh, cozy, and sparkling clean. I highly recommend them, you won’t regret it!

Great priceStandard cleaningGeneral housekeepingDeep clean
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I asked for a deep clean of my house, and having two dogs I understand that it was a tall order! The team that cleaned the house was SO sweet! They were polite, professional, on time, and they did an OUTSTANDING job! Oh my! I haven't seen my house this clean in ages!! I think it actually sparkles! I will absolutely…

Reasonable priceDeep clean
travis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dmitri, Elizabeth, and Natalia did an amazing job. I am so glad, it really lifted a huge weight off our shoulders as we prep to list our home. They were able to reschedule for me and on the day of, they were able come early. It was really easy to communicate with the team. They were professional and our house is…

Paid $500+Moving-related cleaningDeep clean

Show more deep clean reviews (4 more) →

Price

$359+46% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 41%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean24$277–$484
Standard cleaning21$158–$253
Moving-related cleaning15$321–$614
General housekeeping10$153–$259
Interior & exterior window cleaning5$227–$447
Office & workplace cleaning2$153–$285

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