Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
SHINORA Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

SHINORA Cleaning Service

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 91 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SHINORA Cleaning Service is better than 99% of house cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SHINORA Cleaning Service is better than —% of house cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SHINORA Cleaning Service is better than —% of house cleaning services.–
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Reviews for your job

Customers hired SHINORA Cleaning Service for 6 kinds of job.

SHINORA Cleaning Service for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Moving-related cleaning”

Glazed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

This team is amazing! They went above and beyond what I asked for during my final move in Carmichael. They saved me so much time and were a huge help during a stressful move. I was able to schedule an appointment the very next day. Pricing was extremely fair and Damien was wonderful to work with!

Great priceMoving-related cleaning
Vladyslav9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had just moved into a new room and wanted to make sure the room and bathroom were perfectly clean before settling in. SHINORA did an amazing job, and I’m very happy with the results. Everything looks fresh, spotless, and ready to enjoy. I would definitely recommend them!

Paid $150–200Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
Genevieve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have used them twice for move out cleaning services. Quick, easy booking. Great communication and services. Team went above and beyond. Would highly recommend

Great priceMoving-related cleaning
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are amazing!!! They helped me with my moving out cleaning. They even messaged me and sent video of updates. Highly recommended.

Reasonable priceMoving-related cleaningDeep clean
UweLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I asked the ladies from Shinora to clean an absolute disaster zone, and they did so professionally, as quickly as could be asked, and with friendliness. Absolutely recommend.

Paid $500+Reasonable priceMoving-related cleaning
Staci6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I used Shinora for a one time cleaning on a rental property. They did an AMAZING job. I could not have been more pleased. I will be using them again.

Moving-related cleaning
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shinora Cleaning services did not disappoint! Hannah and Lisa did a move out cleaning for me. They were punctual, professional, friendly, and very efficient. They cleaned my former one bedroom one bathroom apartment and it took them about three hours. This was an absolute deep clean if there ever was one! They left…

Paid $300–350Great priceMoving-related cleaning
SochiFornia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great move-out cleaning! The team was professional, on time, and left the place spotless. Made the whole process much less stressful. Highly recommend!

Paid $400–450Great priceMoving-related cleaningGeneral housekeepingDeep clean
a5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Use them for sure again! The home was perfect after their job. Thank for taking care of our place. The best ever experience with cleaning service

Paid $400–450Great priceMoving-related cleaning
Viktoriia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience here. The team was extremely professional and caring, and they made sure I felt comfortable and informed throughout the visit. Thank you for the excellent care!

Paid $300–350Great priceMoving-related cleaningGeneral housekeeping
Krisss3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’ve been using this cleaning company for regular cleaning and couldn’t be more satisfied. The team is friendly, professional, and always does an amazing job. Our home is consistently clean, organized, and smells fresh after every visit.

Great priceStandard cleaningMoving-related cleaning
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I hired Move Out Cleaning Service and was very happy with the results. The team was professional, on time, and did a deep cleaning of the whole home — including windows, baseboards, kitchen, and bathrooms. Everything looked spotless and ready for move-out inspection. Great service, fair price, and excellent…

Paid $450–500Reasonable priceMoving-related cleaning
Maximillian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely fabulous job!!! Not square inch was missed, everything was cleaned to perfection. Added carpet shampooing too, will hire again at our new place.

Paid $400–450Great priceMoving-related cleaning
travis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dmitri, Elizabeth, and Natalia did an amazing job. I am so glad, it really lifted a huge weight off our shoulders as we prep to list our home. They were able to reschedule for me and on the day of, they were able come early. It was really easy to communicate with the team. They were professional and our house is…

Paid $500+Moving-related cleaningDeep clean
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job, very professional and quick!

Paid $300–350Reasonable priceMoving-related cleaning

Price

$359+46% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 41%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean24$277–$484
Standard cleaning21$158–$253
Moving-related cleaning15$321–$614
General housekeeping10$153–$259
Interior & exterior window cleaning5$227–$447
Office & workplace cleaning2$153–$285

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