Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
SHINORA Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

SHINORA Cleaning Service

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 91 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SHINORA Cleaning Service is better than 99% of house cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SHINORA Cleaning Service is better than —% of house cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SHINORA Cleaning Service is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SHINORA Cleaning Service is better than —% of house cleaning services.–
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Reviews for your job

Customers hired SHINORA Cleaning Service for 6 kinds of job.

SHINORA Cleaning Service for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Standard cleaning” · showing 20

Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had our kitchen deep cleaned and it turned out so nice! We are happy with the customer service being quick and pleasant as well as the quality of service. We will definitely be booking again!

Reasonable priceStandard cleaning
Vladyslav9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had just moved into a new room and wanted to make sure the room and bathroom were perfectly clean before settling in. SHINORA did an amazing job, and I’m very happy with the results. Everything looks fresh, spotless, and ready to enjoy. I would definitely recommend them!

Paid $150–200Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
Tetiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent cleaning service! The team is very professional, reliable, and detail-oriented. They always arrive on time and do an amazing job — my home looks spotless and fresh after every visit. They pay attention to even small details and work very efficiently. Communication is easy and friendly, which I really…

Great priceStandard cleaningDeep clean
TristesseLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Liza was efficient, friendly, polite, communicated issues as they came up, and did a great job.

Great priceStandard cleaning
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best cleaning service

Great priceStandard cleaning
VizLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lisa does a really great job!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Eva10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service with cleaning your home inside. Everything was sparkling Very professional service Nothing but the best

Great priceStandard cleaning
Krisss3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’ve been using this cleaning company for regular cleaning and couldn’t be more satisfied. The team is friendly, professional, and always does an amazing job. Our home is consistently clean, organized, and smells fresh after every visit.

Great priceStandard cleaningMoving-related cleaning
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’ve been using this cleaning service on a regular basis and are very happy with the results. The team is always professional, reliable, and arrives on time. They provide high-quality house cleaning and pay great attention to detail in every room.

Great priceStandard cleaning
CristinaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough and if something is missed, they are quick to correct it . Very pleasant to work with!

Reasonable priceStandard cleaning
ObaiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and communication.

Standard cleaning
Nina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fantastic cleaning service! I am picky about details and Damien paid great attention to all of my special requests. The team is kind and punctual. I am looking forward to working with them going forward.

Paid $150–200Reasonable priceStandard cleaning
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I booked a deep cleaning service and was very happy with the results. The team arrived on time, worked quickly, and did a great job. Everything looked fresh, clean, and well done. I would definitely recommend their deep cleaning service!

Paid $200–250Great priceStandard cleaning
Britt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Huge thank-you to Shinora Cleaning Company for making my house look brand new! The cleaners were so sweet, efficient, and detail-oriented. I could tell they genuinely care about their clients and want you to love the results. My space feels fresh, cozy, and sparkling clean. I highly recommend them, you won’t regret it!

Great priceStandard cleaningGeneral housekeepingDeep clean
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this guys Thanks a lot

Paid $200–250Great priceStandard cleaning
BeverlyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job! House just sparkles now! Both cleaners were super polite and treated my home with respect. Recommended!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Sergei2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend SHINORA to anyone looking for reliable, high-quality cleaning services. They truly exceeded my expectations, and I’ll definitely be scheduling with them again!

Paid $100–150Great priceStandard cleaning
Roe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tried maid cleaning for the first time and loved it. The team was nice, fast, and left the whole space looking fresh. Great cleaning service!

Great priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rating only, no written review.

Paid $150–200Great priceStandard cleaning
Jennefer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $250–300Great priceStandard cleaning

Show more standard cleaning reviews (1 more) →

Price

$359+46% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 41%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean24$277–$484
Standard cleaning21$158–$253
Moving-related cleaning15$321–$614
General housekeeping10$153–$259
Interior & exterior window cleaning5$227–$447
Office & workplace cleaning2$153–$285

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