House cleaning service · Monmouth Beach, NJ · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%54+3.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 33 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 31%
4.9★★★★★122 Google reviews · 20 photos
98%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
76%reviews answered by the owner
$334typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Shorely Clean 4.9 out of 5 based on 122 reviews, frequently praising the team's punctuality, thorough attention to detail, and professional communication regarding scheduling and invoicing. Clients describe the company as reliable for specific services like deep cleans, move-in and move-out preparations, and pet hair removal, noting that cleaners are friendly and efficient. However, a small number of low-star reviews highlight instances where cleaners failed to show up without explanation or left significant dust and dirt behind, requiring the client to complete the work themselves.
Google rating: 4.9 out of 5 from 122 reviews (98% five-star).
Reviews on this page: 122 Google reviews (112 with written comments, 4 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 25, 2026.
Service: Commercial Cleaning Service serving Monmouth Beach, New Jersey.
Data from Google, last updated October 27, 2026.
Score profile vs other commercial cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Shorely CleanCommercial Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shorely Clean: 90/100 on this factor. Category median: 93.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shorely Clean: 84/100 on this factor. Category median: 93.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shorely Clean: 94/100 on this factor. Category median: 96.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shorely Clean: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shorely Clean: 54/100 on this factor. Category median: 55.C
54
Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
4.9of 5
5 stars11998%
4 stars00%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
97%praise
Praise17497%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1519%
Reasonable5772%
Overpriced00%
Not sure79%
$334+20% vs typical commercial cleaning services
Middle half of what 75 customers paid ($247–$427) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6838%
Staff & attitude3922%
Would recommend3318%
Speed & response1911%
Communication106%
Honesty & trust63%
Price & value53%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I recently hired Shorely Cleaning for my condo, and they completely exceeded my expectations!”
“Beyond their strong work ethic, they were warm, friendly, and very easy to communicate with.”
“I highly recommend her and you should request her by name!”
“If you're looking for a reliable, top-notch cleaning service, I can't recommend Shorely Cleaning—and especially Dawn and Ariel—enough!”
“They were thorough, efficient, and paid attention to every little detail.”
“I was so happy with the communication and Josephine was amazing!”
“They are genuinely lovely people who do fantastic work!”
“Very reasonably priced”
People customers mention
Dawn14 reviews
Taylor7 reviews
Kim6 reviews
Tristian4 reviews
Laura4 reviews
Lauren3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Shorely Clean for 4 kinds of job. Pick one to see what they paid and said.
KristinLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Christina and Kasey did an incredible deep clean of our home, and we could not be happier with their work. They arrived right on time, worked tirelessly the entire day, and left every space spotless. Beyond their strong work ethic, they were warm, friendly, and very easy to communicate with. They treated our home…
Paid $500+Reasonable priceDeep clean
Stacy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Elisea cleaned our house and did an excellent job. She went above and beyond. Everything was spotless. She even got under all the furniture and in every nook and cranny. She was also great with our cat who was with her the entire time.
Paid $300–350Reasonable priceDeep clean
RoseLocal Guide · 222 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Christina who was sent to do a move out clean for my son's apartment did an excellent job. I highly recommend her and you should request her by name! She cleaned an entire 2 bedroom apartment single handed!
Paid $400–450Not sureMoving-related cleaning
Kris10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Had my apartment cleaned for the first time ever by a cleaning service. Hands down the best experience from the moment they arrived. I cannot recommend Shorely cleaning for all your cleaning needs.
Paid $150–200Great priceDeep clean
nadia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Flor and her team did a great job on my move in clean. The house was covered in dust and upon walking in I immediately felt refreshed. The windows were all open to air the house and cleaned amazingly, which I loved. The extra detail of getting to the ceiling fans is also highly appreciated.
Lorraine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Shortly has been conscientious about scheduling, invoicing, and reminders. Which I appreciate very much
Tristan, our cleaner was very courteous and diligent. He took his time and kept us aware of what he would be doing. He did a good job and we look forward to having him back.
I recently hired Shorely Cleaning for my condo, and they completely exceeded my expectations! Dawn and Ariel did an absolutely amazing job. They were thorough, efficient, and paid attention to every little detail. My condo has truly never looked cleaner or felt fresher. If you're looking for a reliable, top-notch cleaning service, I can't recommend Shorely Cleaning—and especially Dawn and Ariel—enough!
Price assessment: Great price
Services: Deep clean
Response from the owner · 12 hours ago
We’re so happy to hear that you loved your experience with Shorely Clean! Dawn and Ariel are truly passionate about what they do, and your thoughtful feedback absolutely made their day. Knowing your condo feels cleaner and fresher than ever is the ultimate compliment. Thanks for trusting us with your space, Nicholas—it means a lot to our team at 44 Apple Street!
Kristin BlacklockLocal Guide · 15 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Christina and Kasey did an incredible deep clean of our home, and we could not be happier with their work. They arrived right on time, worked tirelessly the entire day, and left every space spotless. Beyond their strong work ethic, they were warm, friendly, and very easy to communicate with. They treated our home and belongings with complete care and respect throughout the entire process. They are genuinely lovely people who do fantastic work!
Price assessment: Reasonable price
Price: $500+
Services: Deep clean
Response from the owner · 4 days ago
We’re absolutely thrilled to hear how happy you are with Christina and Kasey’s work! They’ll be delighted to know their attention to detail and friendly approach made such a difference during your deep clean. Your feedback truly makes our day and motivates the whole Shorely Clean team to keep delivering the best possible service. If there’s ever anything else we can help with, please don’t hesitate to reach out. Thanks for letting us take care of your home!
Brian Ashmore10 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
They cleaned everything above and beyond my expectations.
Price assessment: Reasonable price
Price: $500+
Services: Standard cleaning
Response from the owner · 4 days ago
Brian, we're thrilled to hear we could go above and beyond for you! It means a lot to us that you noticed the extra effort our team puts into making everything shine. If you ever need us again at 44 Apple Street or anywhere in Tinton Falls, just let us know!
Stacy S3 reviewsiTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Elisea cleaned our house and did an excellent job. She went above and beyond. Everything was spotless. She even got under all the furniture and in every nook and cranny. She was also great with our cat who was with her the entire time.
Price assessment: Reasonable price
Price: $300–350
Services: Deep clean
Response from the owner · a week ago
We're so glad to hear that Elisea made your home sparkle and that your cat had a cleaning companion for the day! At Shorely Clean, we always aim to deliver those extra touches and make sure every corner gets some love. We’ll be sure to let Elisea know how much you appreciated her hard work—hope to see you and your furry friend again soon!
Rose SmithLocal Guide · 222 reviewsiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Christina who was sent to do a move out clean for my son's apartment did an excellent job. I highly recommend her and you should request her by name! She cleaned an entire 2 bedroom apartment single handed!
Price assessment: Not sure
Price: $400–450
Services: Moving-related cleaning
Response from the owner · a week ago
We’re thrilled to hear Christina impressed you with her hard work—she really is a superstar on our team! Your recommendation means a lot to all of us at Shorely Clean, and we’re so glad your son’s apartment was left sparkling. If you ever need us again at 44 Apple Street, just let us know—we’ll make sure Christina gets the call!
Joelle Bonanno4 reviewsiTotal number of Google reviews Joelle has written across all businesses on Google Maps, not just this one.
Kim and Lauren were so thorough with my move-in cleaning! Very personable and lovely ladies. I would definitely recommend Shorely Clean. The whole process was professional, very easy and efficient.
Price assessment: Great price
Services: Moving-related cleaning
Response from the owner · 2 weeks ago
We’re thrilled to hear you had such a great experience with Kim and Lauren during your move-in cleaning, Joelle! It means a lot to us that you found the process smooth and our team both friendly and thorough. We truly appreciate your recommendation and can’t wait to help you again whenever you need us. Welcome to your new place!
Kris Crescenzo10 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Had my apartment cleaned for the first time ever by a cleaning service. Hands down the best experience from the moment they arrived. I cannot recommend Shorely cleaning for all your cleaning needs.
Price assessment: Great price
Price: $150–200
Services: Deep clean
Response from the owner · 2 weeks ago
Kris, reading your feedback put a huge smile on our faces! We're so glad your first cleaning service experience with us was a great one. It means a lot that you chose Shorely Clean for your apartment—our team works hard to make sure every visit is as smooth and satisfying as possible. Thanks for trusting us with your home at 44 Apple Street!
Mike Resnick4 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Really appreciate you sharing your experience, Mike! We're thrilled Tony made a great impression and that you'd recommend us. Hope to see you again at Shorely Clean, and if you ever need anything, just let us know!
nadia real3 reviewsiTotal number of Google reviews nadia has written across all businesses on Google Maps, not just this one.
Flor and her team did a great job on my move in clean. The house was covered in dust and upon walking in I immediately felt refreshed. The windows were all open to air the house and cleaned amazingly, which I loved. The extra detail of getting to the ceiling fans is also highly appreciated.
Price assessment: Reasonable price
Price: $450–500
Services: Moving-related cleaning
Response from the owner · 2 weeks ago
Hi Nadia, we’re really glad to hear you felt refreshed coming into your new place! Flor and the crew care a lot about the details—ceiling fans and sparkling windows included—so it’s awesome that made a difference for you. Thanks for letting us help make your move a bit easier, and welcome home from all of us here at Shorely Clean!
MordyLocal Guide · 25 reviewsiTotal number of Google reviews Mordy has written across all businesses on Google Maps, not just this one.
Excellent move-in/move-out cleaning! The crew was thorough and professional, and the place looked great when they were done. Special thanks to Dawn, Toni, and Christina for the great work.
Response from the owner · 2 weeks ago
Hi Mordy, we’re thrilled to hear you were happy with our move-in/move-out cleaning service! Dawn, Toni, and Christina will be so glad to know their hard work made your place sparkle. We appreciate you choosing Shorely Clean at 44 Apple Street and hope to help you again in the future!
