Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts

Experts Reviews · Company report
Shorely Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%54+3.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Shorely Clean

Monmouth Beach, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 122 Google reviews

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Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shorely Clean is better than 90% of commercial cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shorely Clean is better than 84% of commercial cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shorely Clean is better than —% of commercial cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shorely Clean is better than 94% of commercial cleaning services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shorely Clean is better than 100% of commercial cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shorely Clean is better than 54% of commercial cleaning services.C
54

Reviews for your job

Customers hired Shorely Clean for 4 kinds of job.

Shorely Clean for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Standard cleaning”

Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They cleaned everything above and beyond my expectations.

Paid $500+Reasonable priceStandard cleaning
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Tony was fantastic. Definitely recommend

Paid $150–200Great priceStandard cleaning
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Shortly has been conscientious about scheduling, invoicing, and reminders. Which I appreciate very much Tristan, our cleaner was very courteous and diligent. He took his time and kept us aware of what he would be doing. He did a good job and we look forward to having him back.

Paid $250–300Reasonable priceStandard cleaning
Jamie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tristian deep cleaned my apartment and did an amazing job! Very thorough and clean!

Paid $300–350Reasonable priceStandard cleaningDeep clean
Bret10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dawn was great, very thorough and friendly

Standard cleaning
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I live in a house that is over 100 years old. So everything is not exactly flush and it’s hard to make it gleam. Tristan got to all the nooks and crannies and I was pleasantly surprised at what he was able to do. Highly recommend.

Paid $150–200Not sureStandard cleaning
Dominika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ariel and Elisea did an incredible job!

Paid $300–350Not sureStandard cleaning
GaryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a wonderful experience with Dawn! Professional and thorough! Thank you.

Standard cleaning
MaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Flor and her partner were very efficient and hard working. They had my basement cleaned very nicely in an hour, including moving stuff around and drying the floor. They also did a nice job cleaning my bathroom tub and tile, and scrubbing the grout. I will use them again.

Paid $200–250Reasonable priceStandard cleaning
RichLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job, highly recommended!!

Standard cleaning
Jill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tavaun and Anastasia from Shore Cleaning did a great job cleaning my house today! This was scheduled as a heavy clean as it was the first time, well worth the price. I feel confident recommending this company and look forward to my next appointment.

Paid $350–400Not sureStandard cleaning
Lori13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m 64 years old and never had a house cleaning.What a treat. Anastasia did a deep clean and thoroughly scrubbed my whole house. Highly recommend

Customer photo from Lori's review
Standard cleaning
Lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sydney - Great job. Thanks again!

Standard cleaning
Ilana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Taylor was awesome. Our house is spotless.

Paid $200–250Reasonable priceStandard cleaning
Damara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My husband and I used Shorely Clean for our rental property to save us some time and they did not disappoint. Dawn was so thorough and made sure the home was spotless and to perfection. We will absolutely be using their services again!!

Paid $350–400Reasonable priceStandard cleaning
Kshitiz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anastasia did a great job. Even though her helper couldn’t make it due to some issues, she did the whole cleaning by herself and spent extra hours to ensure the cleaning was perfect.

Standard cleaning
Priscilla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Flor and her team did a really nice job! :)

Standard cleaning
Ivan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Lauren did a fantastic job and Shorely Clean has been a pleasure to work with. We will be using them going forward - great job to their team!

Standard cleaning
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I selected Shorley Clean because I loved their ad on Facebook and i am glad I did. Joe P showed up on time and went right to work. He paid attention to detail and later had me review this work. Love my clean apartment. Would highly recommend Shorley Clean.

Paid $200–250Reasonable priceStandard cleaning
MeghanLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Daisha! She is excellent at what she does and goes above and beyond every cleaning

Paid $150–200Reasonable priceStandard cleaning
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceStandard cleaning
Ruth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceStandard cleaningDeep clean
lynn10 months ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceStandard cleaning

Price

$334+20% vs typical commercial cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean54$309–$490
Moving-related cleaning24$321–$467
Standard cleaning23$164–$259
Office & workplace cleaning3—

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