Experts Reviews · Company report
Shoup Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Shoup Tree Services

Essexville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 5.0★ from 212 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shoup Tree Services is better than 98% of palm tree trimmers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shoup Tree Services is better than 98% of palm tree trimmers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shoup Tree Services is better than 90% of palm tree trimmers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shoup Tree Services is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shoup Tree Services is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shoup Tree Services is better than 57% of palm tree trimmers.C
57

Reviews for your job

Customers hired Shoup Tree Services for 5 kinds of job.

Shoup Tree Services for tree removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 77 Google reviews tagged “Tree removal” · showing 20

Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Called for some tree trimming of a neighbor’s tree growing over the property line and over my houses roof. Chris gave me an very good price and when we requested some additional work after he arrived he took care of the extra needs with exceptional service. Chris is a straight-up guy who is true to his word. This…

Great priceTree trimming & pruningTree removal
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very satisfied with the many trees and shrubs I had removed as well as the trimming of my other . trees . Chris was very responsive , kept me informed , listened to my needs , did the work on time and he and his crew did a great job cleaning up. I would highly recommend his company to others .

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Just move up to Bay City and was looking for a tree service. Who are you going to call??? Shoup Tree Service Just had Shoup take down my apple tree in the yard. Great job and great price. Did fabulous job cleaning up. Will definitely use them for any other project’s coming up. Thanks Chris.

Great priceTree removal
M.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Chris & his team was exceptional. Pricing was reasonable and they went out of their way to perform some extra work that was not included in the agreement. Very nice of him & his team.

Yard debris removalTree trimming & pruningTree removal
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We hired Chris and his crew to remove 4 trees. They did an excellent job. Chris is very responsive and completed the job when he said they would. I will hire them again!

Reasonable priceTree removal
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve worked with Shoup’s three times this year, two jobs that were planned and one an emergency. All three jobs were completed quickly and professionally. For the emergency they squeezed us in within an hour. Always friendly and easy to work with and do a great job. Will hire again if the need comes up!

Reasonable priceTree trimming & pruningTree removal
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris and his team took down two trees for me that were on city property. He made sure that he had clearance from the city before he started the job and came the next day to complete the work. The entire team was very professional and left my yard very clean. Chris charged a fair price and I highly recommend him and…

Great priceTree removal
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris and his crew did a great job of taking my tree down in a timely manner, protected all vulnerable surfaces from damage, and cleaned up all remnants of the job. This tree was good sized and close to a pool, shed and garage. I highly recommend Shoup Tree Service.

Reasonable priceTree removal
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chris was great! My tree ended up having a wasp nest in it, and despite getting stung in the face, he finished the job and took the time to clean up thoroughly! He was great about the payment process as well and was extremely easy to work with!! I would recommend him to anyone!

Great priceTree stump grindingTree stump removalTree removal
MichaelLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and his crew were easy to work with from beginning to the end. Scheduling was probably the only thing that took it's time in regards to the whole process, but that is something anyone might have a bit of trouble with. Dealing with Shoup Tree Services before, during and after the removal of our tree has been…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Cole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys did a great job! They had very good communication. Responded quickly and took care of the fallen tree the next day. Even trimmed up some other branches that were hanging low. Cleaned everything up nice afterwards too.

Great priceTree removal
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing Tree Service! Chris and his crew did a fantastic job cutting down a very large tree on my very tiny property. Chris and his team are very skilled, friendly, professional and highly recommended.

Great priceTree removal
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris was great! I wish I had a better before photo to show but with the tree gone it makes the house look so much better!! They did a fantastic job, they didn't even mess up the flowers growing around it. Thank you so much!

Great priceTree removal
Bailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shoup came out after a tree fell in our backyard and on our garage. They did a phenomenal job with the clean up. Thank you so much!

Yard debris removalTree removal
Jordan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent work by Chris and his crew. They were able to remove, mulch and stump a fairly large tree in my front lawn within only a couple hours. Cleanup and car to not damage the lawn with equipment was taken. Highly recommend for the Bay City and Essexville area!

Great priceTree stump grindingTree stump removalTree trimming & pruning
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job,great guys,the clean up was fantastic,

Great priceTree stump grindingTree stump removalTree removal
Karalyn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely recommend Shoup tree services. They came and cleared two older pine trees. They worked fast and effectively. Great group and will always suggest.

Great priceTree stump grindingTree stump removalYard debris removal
Clint2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My neighbors tree decided to break off in the late evening with the biggest part in my yard. That night I went on Shoups website and submitted a work order and the following morning he was over looking at the tree. Super friendly guy, easy to talk too, and did a great job of removing and cleaning up afterwords for a cheap price. Highly recommended.

Great priceTree removal
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an amazing job! Clean up was amazing. Very professional. We will use them again in the future. Great company

Great priceTree removal
AaronLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve used these guys several times. Definitely glad I called them, they did a great job! Thanks Chris

Tree removal+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 35%Overpriced 0%Not sure 3%

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